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Gateway Living

611 N Cloverleaf Loop

3.2(26 ratings)· Springfield average: 4.3

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Gateway Living, photo 11 / 6

Quick Facts

Licensed capacity
123 residents

California CDSS

Housing layout
11 separate custom-built houses for memory care
Ownership history
Locally owned, operating since 1991
Family access
Visits allowed any hour, day or night
Company size
Part of a four-location Eugene/Springfield group

What Families Think

Gateway Living is a small, locally owned memory care community made up of 11 separate houses in a quiet Springfield neighborhood. Many reviewers describe warm, attentive caregivers and a home-like setting for loved ones with dementia, though a few reviews raise serious concerns about neglect, cleanliness, and communication.

The Good

  • Caring, attentive staff noted by many reviewers
  • Home-cooked meals provided to residents
  • Family visits welcomed any hour, day or night
  • Small home-like houses built specifically for memory care
  • Locally owned and operating since 1991

The Bad

  • One report described severe neglect leading to a resident's death
  • One report of urine odor and overheated rooms
  • One report of poor communication during the move-in process

AI-generated from reviews and community data.

Gateway Living is a senior living community in Springfield, Oregon offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 26 reviews.

About Gateway Living

Gateway Living provides assisted living with a focus on memory care in Springfield, Oregon. Since 1991, the community has served Lane County residents with specialized care for individuals living with dementia and Alzheimer's disease. The locally owned facility emphasizes a compassionate, well-trained staff dedicated to understanding the unique needs of memory care residents.

The campus consists of 11 custom-built houses designed specifically for memory care units. Each house is described as beautiful, safe, and secure, creating a home-like environment within a quiet, conveniently located Springfield neighborhood. Gateway positions itself as a sanctuary offering assisted living with services delivered with compassion.

The community provides home-cooked meals and activities as part of its care services. Staff members are trained professionals, with experienced caregivers recognized for their work at a local company and inexperienced caregivers receiving paid professional training. The facility welcomes family involvement and support, with access available at any hour of the day and night.

Gateway Living is part of a larger group of adult residential care facilities with four locations across the Eugene and Springfield area, each with specialized focuses.

Types of Care at Gateway Living

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Gateway Living

3.2overall · 26 ratings combined

3.2★ on Google (26)

Write a review

Jacklyn Freeman

Jun 2024

via Google ↗

If I could leave less than one star I would. This place is the absolute worst. My Nanny was able bodied and mobile when we placed her here. It took them less than 3 months to starve her to death. She was never proper cleaned and neither was the facility. They had a male caregiver give her a shower and he didn't properly clean her causing her to get a UTI. The hospital caseworker called and said she had also became malnourished. The put her on a pureed diet saying she had a choking problem. Not even true. She had a problem seeing her food and needed to be fed. We would bring food for her and she had no problem chewing and swallowing it she ate every bite. Not to mention the day she passed and they called to tell us the woman who called sounded cheerful. Who does that? You use a somber voice to give news like that. They killed my grandma. DO NOT PLACE YOUR FAMILY HERE!!!

Patrick “Twice” Knox

May 2023

via Google ↗

Great & caring place if you need a loving home for your family members. The staff, management, and ownership are all top notch & take care of your loved ones when they need it most. Highly rated.

Darryl Cabral

Jan 2020

via Google ↗

We had a horrible experience trying to place my 93 year old Grandmother in this facility. We filled all the paperwork and toured the room, thought everything was moving along and a week later they had done absolutely nothing. The contact lady (Knox) was always out, in a meeting or sick I would get an occasional email question but when I would respond no confirmation, the sooner they are out of business the better.

Jimmy Dean

May 2019

via Google ↗

Excellent bunch of ladies to take care of your elderly family I couldn't think of any other place I would want my family to be

Alice Thompson

May 2019

via Google ↗

They do not take good care of the residents there

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Ask about availability, pricing, or a tour. Your details go only to Gateway Living, never sold or shared.

Frequently Asked Questions

What types of care does Gateway Living offer?

Gateway Living offers Assisted Living and Memory Care.

Where is Gateway Living located?

Gateway Living is located at 611 N Cloverleaf Loop in Springfield, Oregon.

What do families say about Gateway Living?

Gateway Living is a small, locally owned memory care community made up of 11 separate houses in a quiet Springfield neighborhood. Many reviewers describe warm, attentive caregivers and a home-like setting for loved ones with dementia, though a few reviews raise serious concerns about neglect, cleanliness, and communication.

How can families visit Gateway Living?

Submit the Request Information form on this page to connect with Gateway Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Gateway Living? Claim this listing to update photos, pricing, and details. It's free.

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