1 / 6Most reviewers describe Spring Gardens Meridian as a warm, well-run community with attentive caregivers, especially praising the memory care team's handling of dementia and end-of-life care. A smaller number of reviews, including one detailed account, raise serious concerns about management, understaffing in memory care, and lapses in hygiene and monitoring.
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Spring Gardens Senior Living Meridian is a senior living community in Meridian, Idaho offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 17 reviews.
Spring Gardens Senior Living Meridian is an assisted living and independent living community in Meridian, Idaho, with a capacity of approximately 60–75 residents across general and memory care units.
Most families describe attentive, friendly staff who respond quickly to needs and maintain regular communication with family members, even those living far away. Residents and visitors consistently note the facility's clean, hotel-like appearance and spacious apartments. Memory care families particularly highlight staff skill in managing dementia-related behaviors and providing compassionate interaction. One visiting therapist wrote that "the staff are so friendly and the residents are so busy." Families also mention staff willingness to help with practical matters like room changes and transitions from hospitals or other states.
A small number of reviews raise concerns about management decisions, food quality, and staffing levels during certain shifts. One family expressed frustration with memory care protocols, while another noted a lack of staff check-ins during a visit.
The community holds a 4.4/5 rating across 19 Google reviews, with the majority of feedback positive and concentrated on staff warmth and care quality.
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Help Me Choose4.4overall · 17 ratings combined
4.4★ on Google (17)
michael dodd
Mar 2026
Last summer I asked Kerri if my mother could get a roomate and move to a double occuapancy instead of a single occupancy room to cut down on her expenses. Otherwise, we would have had to apply for Medicaid. Within a few weeks Kerri found a roomate for my mother. It was an easy move and has worked out great for my mother. The personnel at Spring gardens have always been helpful and friendly.
Chelsea McCormick
Mar 2026
I think highly of Spring Gardens, and it has been a great place for my father. I am grateful for the care and support they offer!
Eva Walters
Mar 2026
The Best!!! Takes care of everything. Kind, helpful, caring..My sister-inlaw is very happy there.
Evie Sauers
Dec 2025
Spring Gardens is a beautiful facility and the staff are top notch! When you walk in it feels like a five star hotel and so do the apartments. The apartments are very spacious. I live 900 miles away and the Spring Gardens team helps me in so many ways to make sure my Mom is safe, well taken care of and happy. They are very caring. My Mom loves her apartment, the staff, the activities and the food. She has been at rehab for a couple of weeks and she is so excited about going home to Spring Gardens. The staff has made the transition from rehab back to Spring Gardens seamless for my Mom and I. If you are looking for assisted living for yourself or love one, I highly recommend Spring Gardens Senior Living Meridian.
Collin
Nov 2025
I can't stress this enough, the staff aren't the problem; management is. My father entered memory care in July of 2025. You'd think a memory care facility would be able to manage Alzheimer's/Dementia behaviors like anxiety, confusion, frustration, or aggression. Not Spring Gardens, they'd prefer residents with no behaviors.<br><br>I don't believe staff are paid a competitive wage, so staff quit, leading to short staffing. Staff are then pulled from assisted living to work in memory care; staff that are ill equiped to manage memory care behaviors, often times escalating residents. This puts both staff and residents at risk.<br><br>I called the director numerous times to air my concerns. The director has validated concerns regarding staff competency stating, care providers "aren't critical thinkers". This leads me to believe management doesn't value their employees and it shows. Treatment staff regularly call family members for help at all hours of the day and night, requesting family members talk a resident down, or come to the facility to help.<br><br>Treatment plans are not followed at Spring Gardens. My opinion is that this is due in part to poor communication between staff, shifts, and management. This is also due to a prevailing culture that encourages providers to give up or "not fight" residents if they don't want to brush, shave, shower, change clothing, or use the restroom. Instead of getting creative with encouragement, it is widely accepted practice to give up. On two occasions, we witnessed care staff overwhelmed and crying.<br><br>I would see my father twice weekly. Upon arrival, he would frequently be sitting in a soiled diaper with feces and urine, smell terrible , and look horrible. He would frequently wear dirty laundry day after day, despite multiple requests to have staff remove his dirty laundry basket from his room. I found feces in his shower, floor of his restroom, on his furnature, and on wash rags close to consumable food on his kitchenette.<br><br>Most alarming was the neglect I witnessed. A podiatrist is supposed to provide toe and finger nail care for residents. My father was missed by the podiatrist, causing a toe nail to grow into another toe. (Pictures attached).<br><br>My father managed to walk out of the secure memory care wing 7 times. He never got out of the building thankfully. Again, if left to their own devices and not engaged with, some Alzheimer's patients will exit seek. With little for him to do, he saught exits frequently. While Spring Gardens may be a nicer looking facility, it lacks sound management.<br><br>The staff/care providers do the best they can with the resources and direction they receive. Unfortunately they are understaffed, underpaid, and obviously under valued by management.<br><br>My father assaulted a female staff member twice and was discharged. Once the police were called. When questioning staff about what happened, a care provider indicated to me that the staff member assaulted wasn't blameless, indicating poor redirection and tone. The same explanation was provided to me by the director, stating "staff should have known better, they didn't handle that appropriately."<br><br>Instead of focusing on addressing triggers, redirection, distraction techniques, or providing opportunities that create value for residents and a sense of purpose; problematic behaviors are medicated. On a few occasions, I found my father slumped over a chair in the dining area, asleep, salavating from the mouth.<br><br>I love the staff and care providers. The management is probably some of the worst I've seen; blaming staff, devaluing staff, and gaslighting family members into believing that they should do more or could do more.<br><br>I hope someone will read this and work to correct the incompetent management at Spring Gardens Meridian. I feel sorry for the staff and care providers. They deserve better. The residents deserve better. Families deserve better.
Spring Gardens Senior Living Meridian offers Assisted Living, Independent Living and Memory Care.
Spring Gardens Senior Living Meridian is located at 1180 W Overland Rd in Meridian, Idaho.
Most reviewers describe Spring Gardens Meridian as a warm, well-run community with attentive caregivers, especially praising the memory care team's handling of dementia and end-of-life care. A smaller number of reviews, including one detailed account, raise serious concerns about management, understaffing in memory care, and lapses in hygiene and monitoring.
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