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Southwood at Norwell is a family-run skilled nursing and rehabilitation center that reviewers consistently praise for compassionate, attentive staff and a clean, well-maintained environment. Families of residents describe strong communication and dedicated rehab teams, especially for post-hospital recovery and long-term stays.
AI-generated from reviews and community data.
Southwood At Norwell Nursing is a senior living community in Norwell, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 28 reviews.
Southwood at Norwell Nursing Center is a family-owned skilled nursing home in Norwell, Massachusetts, providing skilled nursing care, rehabilitation, wound care, and respite care. The facility has been operated by the Starr family since the 1950s and serves residents on the South Shore with a 24-hour care model centered on treating residents as neighbors rather than numbers.
The center offers comprehensive rehabilitation services through an in-house therapy team that provides physical, occupational, and speech therapy seven days a week. Registered nurses and clinical staff are on-site around the clock year-round. Care is tailored to each resident's recovery journey, with personal support for hygiene, grooming, dressing, and mobility delivered with dignity.
The facility maintains a warm, home-like setting with quiet gardens and common rooms reflecting the rhythms of a close-knit New England community. Short-term respite stays are available to provide family caregivers with rest and peace of mind while their loved ones receive expert care. The center holds a top overall rating from the Centers for Medicare and Medicaid Services.
Three generations of the Starr family have shaped the facility's approach to care, emphasizing continuity and personal attention. The same family tradition that began welcoming Norwell residents over 70 years ago continues to guide daily operations, from meals in the dining room to attentiveness at each bedside.
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Help Me Choose4overall · 28 ratings combined
4★ on Google (28)
kathie
May 2026
IMO Southwood is the go to facility for skilled nursing and rehabilitation in this area. Their staff is exceptional and large and very attentive. Their rehabilitation professionals are beyond anything I have experiences. Top notch! I’m 79 years old and my husband and I have spent time at a number of facilities. Only facility I have ever recommended to our many friends and family. IMO Southwood is by far the best Rehabilitation on the South Shore.
Deborah Unangst
Jan 2026
I have never been more happy with a place. Both my parents are residence of southwood.. they have been there for over 2 years The staff is amazing . It is so clean. I could not be more happy
Lisa Fuller
Jan 2026
My mother‑in‑law was recently a resident at Southwood at Norwell, and our family couldn’t be more grateful for the exceptional care she received. From the moment she arrived, it was clear that this is a facility where compassion, professionalism, and respect come first. The nursing staff was not only skilled and attentive, but genuinely kind in every interaction. They took the time to explain her care plan, answer our many questions, and make sure she felt comfortable and supported throughout her stay. The rehabilitation team was equally outstanding—encouraging, patient, and dedicated to helping her regain strength and confidence. The facility itself is clean, welcoming, and well‑maintained, creating an environment that feels safe and calming during what can be a stressful time. Communication with our family was excellent, and we always felt included and informed. Southwood at Norwell exceeded our expectations in every way. We are truly thankful for the outstanding care they provided and the dignity with which they treated our loved one. We would wholeheartedly recommend this facility to any family seeking high‑quality nursing or rehabilitation services.
Trice Cheriska
Jan 2026
I went to visit and I was pleasantly surprised with how clean the environment was. The appearance looks like things have been recently upgraded...and oh em geeee! Do NOT get me started on the staff! They are super friendly and welcoming, it made my heart happy knowing that these are the people caring for not only my great aunt, but for all the patients there. They're all clearly in the best of hands!
Jeffrey Kane
Apr 2025
I cannot say enough wonderful things about Southwood at Norwell Nursing Home and the incredible care they provided for my father in law. From the moment he arrived, the staff treated him with kindness, respect, and compassion, making sure he was comfortable and well cared for at all times. The nurses and caregivers went above and beyond, always taking the time to engage with him, listen to his needs, and provide both medical and emotional support. The facility was always clean, welcoming, and well-maintained, creating a warm and home-like environment. Communication with our family was excellent—they kept us informed about his health, treatment, and any changes in his condition. It was reassuring to know that he was in the hands of professionals who truly cared. Knowing my father in law was in such a loving and attentive environment gave us immense peace of mind. I am forever grateful to Southwood at Norwell Nursing Home for the exceptional care they provided, and I highly recommend them to anyone looking for a compassionate and high-quality nursing home.
3 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Southwood At Norwell Nursing offers Skilled Nursing / Long Term Care.
Southwood At Norwell Nursing is located at 501 Cordwainer Drive in Norwell, Massachusetts.
Southwood at Norwell is a family-run skilled nursing and rehabilitation center that reviewers consistently praise for compassionate, attentive staff and a clean, well-maintained environment. Families of residents describe strong communication and dedicated rehab teams, especially for post-hospital recovery and long-term stays.
Southwood At Norwell Nursing had 3 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Norwell bring help to the house: daily living, companionship, and respite for family caregivers.
