MyLivingChoice

Southern Oaks Therapy and Living Center

3350 Bonnie View Rd

4.1(19 ratings)· Dallas average: 4.3

Southern Oaks Therapy and Living Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
150

What Families Think

Reviews of Southern Oaks are mixed: many families and staff describe noticeable improvement since a recent change in ownership and leadership, praising the therapy program and caring nursing staff. However, one reviewer reported a serious medication error that they believe contributed to a resident's second stroke, and a couple of others noted lapses in housekeeping and laundry care.

The Good

  • Physical and speech therapy helped residents regain strength
  • Staff described as caring, skilled, and knowledgeable
  • Facility improving under new ownership and leadership
  • New CEO personally engages with residents

The Bad

  • One serious report of missed thyroid medication linked to a stroke
  • One report of delayed room cleaning with trash left out
  • One report of residents' laundry not being returned

AI-generated from reviews and community data.

Southern Oaks Therapy and Living Center is a senior living community in Dallas, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 19 reviews.

About Southern Oaks Therapy and Living Center

Southern Oaks Therapy and Living Center is a skilled nursing / long term care community in Dallas, Texas.

Families rate Southern Oaks Therapy and Living Center 4.1 out of 5 based on 19 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Southern Oaks Therapy and Living Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Southern Oaks Therapy and Living Center

4.1overall · 19 ratings combined

4.1★ on Google (19)

Ashley Wright

Jul 2026

via Google

I love the new maintenance team at the building. Seeing someone so young working as hard as he does shocks me every time I come by. He’s one of the hardest workers I’ve seen, and it really shows in how well the property is being maintained.<br>I also want to give a shoutout to the new DON. You can tell the new team is coming together, and the improvements are noticeable. The only complaint my mom has is that her clothes are not always coming back to her after being washed. Building always looks nice and The Nursing care is also approving there.<br><br>Wright..

Jason Rosales Sanchez

May 2026

via Google

This place failed my mom. We brought her here to continue her rehabilitation and recovery after a stroke, and after two months she ended up having another stroke that has left her in a worst state. It turns out that in the two months she was there, they never administered her thyroid medicine, and that was one of the things that led to her having another stroke. As if that wasn’t bad enough, the staff member that was with her at the time of the stroke, didn’t even realize she was having one. I know this because she called me on my moms iPad so I could speak to her, only for me to see that my mom had gone mute and was unable to speak - I then told her to immediately call 911 because she was clearly having a stroke. Who knows how much more time would have been wasted if I hadn't answered that call?

Lashaunda Woods

Feb 2026

via Google

Love this place for all my love one and the building scented was so amazing

Nicole Jenkins

Oct 2025

via Google

My brother is at this facility the CEO is very helpful and always available.

Doris Anderson

Oct 2025

via Google

Moved my dad in the facility, August 4th from another facility, he had not took his medicine or had anything to drink or eat for over 2 weeks no fault of the facility. It was just he woke up one morning, wirh dementia. And he decided he didn't want to eat of drink anymore. He walked away from the facility, so they weren't equip, to take care of him, you know, because he was walking away. So we moved in here, he's doing so so much better. The physical therapist, his speech therapist, he's walking around, talking noise, he has his strength back and he's eating. I mean, he's eating and I am so thankful for this facility here and the staff.

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Government Inspection History

11 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 29, 2026

May 7, 2026Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2026

Apr 21, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 9, 2026

Feb 15, 2026Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 2, 2026

Feb 6, 2026Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

Jan 14, 2026Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2026

Sep 10, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 30, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

Jun 19, 2025Fire Safety Complaint1 citation
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 20, 2025

May 20, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025

Apr 23, 2025Health Complaint2 citations
  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Aug 8, 2024Fire Safety StandardHealth Standard22 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Southern Oaks Therapy and Living Center offer?

Southern Oaks Therapy and Living Center offers Skilled Nursing / Long Term Care.

How much does Southern Oaks Therapy and Living Center cost?

Southern Oaks Therapy and Living Center has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Southern Oaks Therapy and Living Center located?

Southern Oaks Therapy and Living Center is located at 3350 Bonnie View Rd in Dallas, Texas.

What do families say about Southern Oaks Therapy and Living Center?

Reviews of Southern Oaks are mixed: many families and staff describe noticeable improvement since a recent change in ownership and leadership, praising the therapy program and caring nursing staff. However, one reviewer reported a serious medication error that they believe contributed to a resident's second stroke, and a couple of others noted lapses in housekeeping and laundry care.

How did Southern Oaks Therapy and Living Center do on recent health and safety inspections?

Southern Oaks Therapy and Living Center had 11 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Southern Oaks Therapy and Living Center?

Submit the Request Information form on this page to connect with Southern Oaks Therapy and Living Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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