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Southern Oaks Therapy and Living Center

3350 Bonnie View Rd

4.1(19 ratings)· Dallas average: 4.4

Southern Oaks Therapy and Living Center — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
150

What Families Think

Reviews of Southern Oaks are mixed: many families and staff describe noticeable improvement since a recent change in ownership and leadership, praising the therapy program and caring nursing staff. However, one reviewer reported a serious medication error that they believe contributed to a resident's second stroke, and a couple of others noted lapses in housekeeping and laundry care.

The Good

  • Physical and speech therapy helped residents regain strength
  • Staff described as caring, skilled, and knowledgeable
  • Facility improving under new ownership and leadership
  • New CEO personally engages with residents

The Bad

  • One serious report of missed thyroid medication linked to a stroke
  • One report of delayed room cleaning with trash left out
  • One report of residents' laundry not being returned

AI-generated from reviews and community data.

About Southern Oaks Therapy and Living Center

Southern Oaks Therapy and Living Center is a skilled nursing / long term care community in Dallas, Texas.

Families rate Southern Oaks Therapy and Living Center 4.1 out of 5 based on 19 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 19 ratings combined

4.1★ on Google (19)

Ashley Wright

Jul 2026

via Google

I love the new maintenance team at the building. Seeing someone so young working as hard as he does shocks me every time I come by. He’s one of the hardest workers I’ve seen, and it really shows in how well the property is being maintained.<br>I also want to give a shoutout to the new DON. You can tell the new team is coming together, and the improvements are noticeable. The only complaint my mom has is that her clothes are not always coming back to her after being washed. Building always looks nice and The Nursing care is also approving there.<br><br>Wright..

Jason Rosales Sanchez

May 2026

via Google

This place failed my mom. We brought her here to continue her rehabilitation and recovery after a stroke, and after two months she ended up having another stroke that has left her in a worst state. It turns out that in the two months she was there, they never administered her thyroid medicine, and that was one of the things that led to her having another stroke. As if that wasn’t bad enough, the staff member that was with her at the time of the stroke, didn’t even realize she was having one. I know this because she called me on my moms iPad so I could speak to her, only for me to see that my mom had gone mute and was unable to speak - I then told her to immediately call 911 because she was clearly having a stroke. Who knows how much more time would have been wasted if I hadn't answered that call?

Lashaunda Woods

Feb 2026

via Google

Love this place for all my love one and the building scented was so amazing

Nicole Jenkins

Oct 2025

via Google

My brother is at this facility the CEO is very helpful and always available.

Doris Anderson

Oct 2025

via Google

Moved my dad in the facility, August 4th from another facility, he had not took his medicine or had anything to drink or eat for over 2 weeks no fault of the facility. It was just he woke up one morning, wirh dementia. And he decided he didn't want to eat of drink anymore. He walked away from the facility, so they weren't equip, to take care of him, you know, because he was walking away. So we moved in here, he's doing so so much better. The physical therapist, his speech therapist, he's walking around, talking noise, he has his strength back and he's eating. I mean, he's eating and I am so thankful for this facility here and the staff.

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Frequently Asked Questions

What types of care does Southern Oaks Therapy and Living Center offer?

Southern Oaks Therapy and Living Center offers Skilled Nursing / Long Term Care.

Where is Southern Oaks Therapy and Living Center located?

Southern Oaks Therapy and Living Center is located at 3350 Bonnie View Rd in Dallas, Texas.

What do families say about Southern Oaks Therapy and Living Center?

Reviews of Southern Oaks are mixed: many families and staff describe noticeable improvement since a recent change in ownership and leadership, praising the therapy program and caring nursing staff. However, one reviewer reported a serious medication error that they believe contributed to a resident's second stroke, and a couple of others noted lapses in housekeeping and laundry care.

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