MyLivingChoice

The Villages of Dallas

550 Ann Arbor Ave

4.3(159 ratings)· Dallas average: 4.3

The Villages of Dallas, photo 11 / 9

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
160
Lease Terms
No buy-in fee, month-to-month lease
Nursing Coverage
Nurse on-call 24 hours a day
Visitor Security
Photo badge guest check-in security process

What Families Think

Reviewers overwhelmingly praise The Villages of Dallas for its friendly, attentive staff—especially front-desk team member Jean—and for a clean, well-kept campus with a strong rehab/therapy program. A smaller but serious set of reviews raises concerns about inconsistent night-shift care, staff turnover, and communication breakdowns during medical situations.

The Good

  • Warm, attentive front-desk and care staff frequently praised
  • Consistently described as clean and well-maintained
  • Strong reputation for in-house rehab/therapy team
  • Smooth transitions between skilled nursing and independent living
  • Responsive management noted by many reviewers

The Bad

  • Several reports of high staff turnover affecting care consistency
  • One report of night-shift neglect and unlicensed caregivers
  • One report of missing resident clothing
  • One serious report of alleged neglect linked to a resident's death

AI-generated from reviews and community data.

The Villages of Dallas is a senior living community in Dallas, Texas offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Fitness Center and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 153 reviews.

About The Villages of Dallas

Welcome to
The Villages of Dallas
Post Acute Rehabilitation & Senior Living

Committed to creating a community you will be delighted to call home!

Experience The Villages of Dallas

At The Villages of Dallas, our talented and focused staff will work with you, your family, and your healthcare provider, to create a comprehensive and effective care and treatment plan.

Our welcoming smiles will tell you that The Villages of Dallas Senior Community is a place to regain your strength and mobility and a place you can call home.

Call us at (214) 376-1701 and schedule a personalized tour.

In-house Therapy

Our in-house therapy team employs a variety of State-of-the-Art and (good old-fashioned) hands-on therapeutic approaches. We offer both short and long-term rehabilitation that is tailored just for you!

Skilled Nursing

We never forget that you’re our valued guest, and the reason we’re here! Each day you spend with us will be filled with the caliber of service that will make your stay comfortable, safe and therapeutic.

Senior Living

Whether you are looking to simplify your life in our independent living or need a little assistance with day-to-day tasks in our assisted living, The Villages of Dallas offers you a range of lifestyle options, so you can live the way you want to live.

Stay Active

You will find a wide variety of activities for every individual at The Villages of Dallas. Our monthly activity calendar is packed from morning to night with options designed to help you stay active.

Senior Living

Assisted Living

Our community offers a range of lifestyle options, so you can live the way you want to live. Our active seniors get to enjoy a large variety of personalized services and exquisitely tailored amenities. We know you’ll feel right at home. And even better than that, we provide all the benefits of being in your own home, but we remove all the worry of maintenance, chores, and cooking.

The Villages of Dallas provide a great value with our apartments, including an abundance of amenities and a large range of customized services. We offer spacious apartment styles to choose from. The residents and staff are extremely friendly, too The only thing missing is you!

Individualized Care

For those residents needing an extra helping hand with their activities of daily living, our Assisted Living Care Givers provide both full and partial assisted living services. We provide assistance with activities of daily living and the coordination of services by outside healthcare providers to help to ensure health, safety, and well-being.

Our focus is on individual wellness, and we encourage continued independence with a tailored plan of assistance, provided by our well-trained team members who are available around the clock, 24-hours a day. We are at your service!

Independent Living

At The Villages of Dallas, our commitment to quality service is evident in everything we do.  We offer more than a beautiful community and extensive services.  Our caring and experienced staff is dedicated to making our community place you will be delighted to call home.  With no buy-in fees and a convenient month-to-month lease, residents have flexibility and freedom should their needs change.  We are the right choice for active senior living!

We offer a wide variety of services and features to help you maximize your independence.  You can enjoy all this simply by calling The Villages of Dallas home.

Some of our services and amenities include:

•    Luxury transportation services
•    Exercise programs
•    Private restaurant-style dining room
•    Library (includes computer with internet access)
•    Beauty & Barber shop
•    Fully-equipped laundry rooms
•    Emergency Response System
•    Concierge and qualified caregiver help 24 hours a day
•    Nurse on-call 24 hours a day
•    Housekeeping services
•    Social programs, outings, and frequent special events and parties
•    Senior TV service for every apartment
•    Wi-Fi in every apartment

 

Types of Care at The Villages of Dallas

Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Villages of Dallas

4.3overall · 159 ratings combined

4.3★ on Google (153) · 3★ on Yelp (6) · Yelp page ↗

Joseph Jackson

May 2026

via Google

I just feel like I'm being ignored as far trying to get certain things done or communicating with someone . The issues are when express a concern or request it's never followed through

Kring Kring

Mar 2026

via Google

Amazing staff and very responsive management team!

rhakia jones

Mar 2026

via Google

Great customer service and clean facility!

HENRY I

Mar 2026

via Google

I went to this building and everyone was very nice. They all had smiles on their faces, and the residence looked happy too.

Kimberly Johnson

Mar 2026

via Google

Excellent management and administration! The attention to detail is impressive, and communication is always clear and timely. They make everything look easy, even though I know how much work goes on behind the scenes."

Request information

Ask about availability, pricing, or a tour. Your details go only to The Villages of Dallas, never sold or shared.

Government Inspection History

10 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 16, 2026Fire Safety StandardHealth Standard9 citations
  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2026

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2026

Sep 9, 2025Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 13, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2025

Mar 14, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

Feb 6, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 8, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025

Oct 2, 2024Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2024

Jun 14, 2024Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 17, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024

Jun 10, 2024Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 6, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 6, 2024

Dec 21, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

Oct 17, 2023Health Complaint3 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023

Sep 16, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Villages of Dallas offer?

The Villages of Dallas offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

How much does The Villages of Dallas cost?

The Villages of Dallas has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Villages of Dallas located?

The Villages of Dallas is located at 550 Ann Arbor Ave in Dallas, Texas.

What do families say about The Villages of Dallas?

Reviewers overwhelmingly praise The Villages of Dallas for its friendly, attentive staff—especially front-desk team member Jean—and for a clean, well-kept campus with a strong rehab/therapy program. A smaller but serious set of reviews raises concerns about inconsistent night-shift care, staff turnover, and communication breakdowns during medical situations.

How did The Villages of Dallas do on recent health and safety inspections?

The Villages of Dallas had 10 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Villages of Dallas?

Submit the Request Information form on this page to connect with The Villages of Dallas and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Villages of Dallas? Claim this listing to update photos, pricing, and details. It's free.

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