Margaret Owens
Oct 2024
Southeast louisiana home health was just darling to me. My nurse was an angel and therapy helped me with my walking. Very professional and the best company i have used by far. will use them again when i have knee surgery
Southeast La Home Health
832 E Boston St Ste 103.7(6 ratings)· Covington average: 4.5
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1970
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Southeast La Home Health in Covington, Louisiana gets mixed feedback from a small number of Google reviewers. Several praise attentive nurses and therapists who helped with mobility, while other reviewers describe serious lapses in wound care and communication that left patients without needed treatment.
What reviewers praise
- Nurses described as caring and attentive
- Therapy helped with mobility and walking
- Staff called professional and hardworking
What reviewers flag
- One report of improperly applied wound dressing left unaddressed
- One report of care team refusing to return for urgent issue
- One report of services abruptly canceled without patient's consent
- One report of a patient going six weeks without a bath
AI-generated from reviews and community data.
Southeast La Home Health is a home health agency serving Covington, Louisiana offering Home Health. Families rate it 3.7 out of 5 across 6 reviews.
About Southeast La Home Health
Southeast La Home Health is a Medicare-certified home health agency serving clients in their homes in Covington, Louisiana. The agency has been in operation since 1970 and is privately owned.
The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. It holds a 4.5 of 5 CMS quality rating.
Reviewers' experiences vary considerably. Some praised the professionalism and care of individual staff members, with one noting that therapy helped with mobility and describing the experience as excellent. Others reported significant concerns, including issues with wound care management, service cancellations, and gaps in scheduled visits. Communication and service reliability appear to be areas where experiences diverge among families.
Types of Care at Southeast La Home Health
Home Health
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Help Me ChooseReviews of Southeast La Home Health
3.7overall · 6 ratings combined
3.7★ on Google (6)
Blue Arrow Yoga
Jun 2023
Terrible service. This unprofessional group came into my home and incorrectly taped up my mother’s wound, and when the dressing came apart within an hour, they refused to come back and fix it, stating that they had “already been out too many times,” leaving my mother with a dangerous situation which needed emergency care. When I asked the case manager to email me her refusal to send someone out and reason for the refusal, she said she didn’t have to give me anything in writing and that I’d have to submit a formal records request. Then she discharged us over the phone and left us without any home health care.
Fisher Family
Feb 2023
Everyone was great and provided wonderful care!
Heather Branch
Feb 2023
Amazing staff who really care.
Donna Bulgrin
Aug 2022
Horrible. Cannot speak. They randomly canceled their services by trying to say i canceled my appointments. If I can't speak how can I cancel . And 6 weeks without a bath.
Medicare Quality of Care
Southeast La Home Health is a Medicare-certified home health agency (certified since 1970). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety84%US 82%
439 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community78%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around95%US 83%
- Patients got better at getting in and out of bed97%US 83%
- Patients got better at bathing99%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations67%US 61%
Service area
Southeast La Home Health reports serving 85 ZIP codes, including New Orleans, Metairie, Slidell, Covington, Gretna, Hammond, Kenner, Mandeville, Abita Springs, Albany and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197023. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Southeast La Home Health offer?
Southeast La Home Health offers Home Health.
Where is Southeast La Home Health located?
Southeast La Home Health is located at 832 E Boston St Ste 10 in Covington, Louisiana.
What do families say about Southeast La Home Health?
Southeast La Home Health carries a 3.7 out of 5 rating from 6 Google reviews. Several praise attentive nurses and therapists who helped with mobility, while other reviewers describe serious lapses in wound care and communication that left patients without needed treatment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Southeast La Home Health?
Yes. Southeast La Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Southeast La Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Southeast La Home Health?
Submit the Request Information form on this page, or contact Southeast La Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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