4.9(94 ratings)· Covington average: 4.5
Own this community? Update your listing · Marketing for operators
1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Christwood Retirement Community in Covington, Louisiana holds a strong 4.9-star average from 94 Google reviews, with most families praising the vibrant activities, dining, and attentive staff in independent living. However, a couple of reviews raise serious concerns about the quality of care and management responsiveness in the memory care unit.
AI-generated from reviews and community data.
Christwood Retirement Community is a senior living community in Covington, Louisiana offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.9 out of 5 across 94 reviews.
Christwood Retirement Community in Covington is a non-profit residential community offering independent living and skilled nursing care. Licensed for up to 30 residents, it is Medicare and Medicaid certified and holds a 5 of 5 CMS overall star rating.
The community features private rooms with private bathrooms, 24-hour staff including an on-site RN, medication management, housekeeping, and laundry service. Residents have access to numerous amenities including arts and crafts, social activities, religious services, gathering spaces, an emergency call system, and dietary accommodations.
Reviews are mixed regarding the facility experience. Many reviewers praise the spacious independent living apartments, variety of weekly activities such as concerts, art classes, line dancing, and card games, and the campus grounds and cleanliness. One reviewer noted the program allowing residents to remain in the community as their care needs change. However, other reviewers expressed concerns about room sizes, responsiveness of management to concerns, and the level of supervision and cognitive activities provided at the memory care facility.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose4.9overall · 94 ratings combined
4.9★ on Google (94)
Diane Taylor
Apr 2026
Grounds are lovely, the care is just mediocre at the memory care facility. Management does not respond to concerns to emails, supervision of staff is lacking. Cognitive and physical activities are inadequate for the residents. I moved my mother to another facility after three years of average care. Monthly fees increase about 5% a year. Dining area and meals are a plus along with caring staff Denise, Emily and Ian. Christwood Memory Care needs to fo better.
JoeBob M
Dec 2025
Christwood Retirement Community in Covington is such a wonderful place. One thing that really stands out is their program that allows residents to stay part of the community even as their needs change over time — that kind of peace of mind means so much. The campus and buildings are always clean and well cared for, and the recent upgrades are beautiful. Everything feels fresh and welcoming. What we love most is how many activities they offer throughout the year. They truly care about their residents and do a great job keeping everyone involved and connected. It really feels like a community, not just a place to live. Oh, and the best part is the multiple dining options that are always delicious!
Megan Morton
Dec 2025
If I could rate it a zero..most definitely would. Granted my loved one didn’t make it through the doors because the tour we went on was pure AWFUL!!!! Don’t be fooled by the photos or the videos. Beds are for about the size of a teenager..rooms are tiny..it’s not a very welcoming place..and the jewel Tammy who gave us the tour was in a big hurry wasn’t sympathetic to our situation and was speaking down to us…definitely not a person who needs to be in charge of anything. I wouldn’t leave my worst enemy there!!!
Alyssa Kennedy
Sep 2025
Christwood is more than extended care - it’s an extended family. The staff is so attentive and truly cares for the residents. There is ALWAYS something to do with various events each week: concerts, art classes, church, card games, happy hour, puzzle tables, line dancing, pickleball, and the list goes on. If you want to see your parents thrive and make new friends, Christwood is the place to go!
Eileen Bennett
Sep 2024
Christwood Retirement Community in Covington is truly a gem! From the moment you step on the beautiful grounds, you feel like you're in a resort rather than a retirement community. The independent living options are outstanding—spacious, modern apartments with all the comforts of home, paired with exceptional services. I’ve been consistently impressed by the variety of activities and social opportunities available for residents. Whether it’s fitness classes, art workshops, or the enriching cultural programs, there’s always something engaging happening. The on-site dining is fantastic—high-quality meals that cater to a variety of tastes and dietary needs. The grounds are immaculate, and it’s so refreshing to have access to walking paths, gardens, and lovely common areas to enjoy with family and friends. I also appreciate the convenience of the transportation services offered, making it easy to run errands or attend events off-site. The staff at Christwood go above and beyond to ensure everyone feels welcomed and supported. It’s a true community, filled with warm, friendly people. I can't recommend Christwood highly enough for anyone seeking a vibrant, independent lifestyle in a beautiful, caring environment.
3 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Christwood Retirement Community offers Independent Living and Skilled Nursing / Long Term Care.
Christwood Retirement Community is located at 100 Christwood Blvd in Covington, Louisiana.
Christwood Retirement Community carries a 4.9 out of 5 rating from 94 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Christwood Retirement Community had 3 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Christwood Retirement Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Christwood Retirement Community? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Covington.
Covington, Louisiana0 mi
4.6(130)
Skilled Nursing / Long Term Care
Covington, Louisiana0 mi
3.3(48)
Skilled Nursing / Long Term Care
Covington, Louisiana1.1 mi
4.6(74)
Assisted LivingMemory Care
Covington, Louisiana1.3 mi
5(15)
Home health
Covington, Louisiana2.5 mi
Assisted Living
Covington, Louisiana2.7 mi
Assisted Living
Home care agencies serving Covington bring help to the house: daily living, companionship, and respite for family caregivers.
