MyLivingChoice

South Mountain Post Acute

8008 S. JESSE OWENS PARKWAY

3.6(385 ratings)· PHOENIX average: 4.4

South Mountain Post Acute, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
124
Medicare rating
4-star overall rating from Medicare.gov
Room setup
Shared rooms with two patients per room
Review split
Google rating 3.8 vs Yelp rating 2.3

What Families Think

Reviews for South Mountain Post Acute are sharply divided: many families and patients praise the physical, occupational, and speech therapy teams and describe attentive, caring nursing staff, while a substantial number of other reviewers describe serious lapses in basic care, communication breakdowns, and medication errors. The gap between the high Google rating and much lower Yelp rating reflects this inconsistency in experience.

The Good

  • Therapy team (PT/OT/speech) frequently praised by name
  • Many reviewers describe attentive, compassionate nursing staff
  • Facility repeatedly described as clean and well-kept
  • Holds a 4-star overall Medicare.gov rating
  • Full daily activity calendar keeps residents engaged

The Bad

  • Multiple reports of slow response to call lights and requests for help
  • Several accounts of medication being delayed, missed, or mis-documented
  • Repeated complaints about poor communication from case managers and directors
  • Multiple serious reports of neglect, including being left in soiled bedding for hours
  • One detailed report of bedbugs in a resident's bed

AI-generated from reviews and community data.

South Mountain Post Acute is a senior living community in PHOENIX, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 340 reviews.

About South Mountain Post Acute

South Mountain Post Acute is a skilled nursing and rehabilitation community located in Phoenix, Arizona, offering both short-term rehabilitation and long-term care. The team works with residents, their families, and healthcare providers to create a comprehensive and effective care and treatment plan tailored to each individual.

Rehabilitation services combine modern therapeutic approaches with hands-on, individualized techniques, and both short- and long-term rehab programs are tailored to each guest's needs, with the goal of helping residents regain strength and mobility in a comfortable, safe environment.

The community offers a variety of activities for residents, with a monthly activity calendar filled from morning to night with options designed to help people stay active and engaged during their stay.

South Mountain Post Acute has earned a 4-star overall rating from Medicare.gov, reflecting the quality of care delivered to residents and guests at the community.

Types of Care at South Mountain Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of South Mountain Post Acute

3.6overall · 385 ratings combined

3.8★ on Google (340) · 2.3★ on Yelp (45) · Yelp page ↗

Candy Trejo Garcia

May 2026

via Google

My husband received Physical Therapy and Speech Therapy services for the past six months. Staff were always kind, patient, and caring to meet his mobility and speech needs. Achieved great milestones giving us hope for his recovery. Appreciate everything the staff did fo him and our family.

Dajsha Brown

May 2026

via Google

Jessica she works at night is the most unbelievable rude women I ever met ! Please be advised ur loved ones meds will always be late ! The nurse Jessica is out of control with her mouth and dose not appreciate her job at all

Jordan Buskohl

May 2026

via Google

Good food, good activity center, staff takes forever to show up and I had to call the front desk and nobody was responding to them calling out for the nurses.

Gloria Stauff

May 2026

via Google

Taking off one star because the food was pretty bad, BUT the facility was very clean and the staff was incredible. They were very attentive and caring towards my mom and responded quickly when she needed something. Physical therapy had her up and walking and we were able to bring her home even sooner than we thought. It’s a great facility.

Rev. Royce Beasley

Apr 2026

via Google

This is rev. royce Beasley. I am impressed with this facility. If you need help physically, emotionally or spiritually, you contact South Mountain. My experience here has been above and beyond. Call Jess or Alison in admissions, they will work with you. Say you heard it from Pastor Beasley. Inserted is a picture of me and my favorite Doctor here

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Government Inspection History

8 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 29, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2026

Jul 21, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

Dec 18, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2024

Nov 8, 2024Health Complaint1 citation
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

Aug 9, 2024Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2024

Jun 27, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2024

Jan 6, 2023Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023

Dec 16, 2021Fire Safety StandardHealth Standard3 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does South Mountain Post Acute offer?

South Mountain Post Acute offers Skilled Nursing / Long Term Care.

Where is South Mountain Post Acute located?

South Mountain Post Acute is located at 8008 S. JESSE OWENS PARKWAY in PHOENIX, Arizona.

What do families say about South Mountain Post Acute?

Reviews for South Mountain Post Acute are sharply divided: many families and patients praise the physical, occupational, and speech therapy teams and describe attentive, caring nursing staff, while a substantial number of other reviewers describe serious lapses in basic care, communication breakdowns, and medication errors. The gap between the high Google rating and much lower Yelp rating reflects this inconsistency in experience.

How did South Mountain Post Acute do on recent health and safety inspections?

South Mountain Post Acute had 8 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit South Mountain Post Acute?

Submit the Request Information form on this page to connect with South Mountain Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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