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South Mountain Post Acute

8008 S. JESSE OWENS PARKWAY

3.6(385 ratings)· PHOENIX average: 4.2

South Mountain Post Acute — photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
124
Medicare rating
4-star overall rating from Medicare.gov
Room setup
Shared rooms with two patients per room
Review split
Google rating 3.8 vs Yelp rating 2.3

What Families Think

Reviews for South Mountain Post Acute are sharply divided: many families and patients praise the physical, occupational, and speech therapy teams and describe attentive, caring nursing staff, while a substantial number of other reviewers describe serious lapses in basic care, communication breakdowns, and medication errors. The gap between the high Google rating and much lower Yelp rating reflects this inconsistency in experience.

The Good

  • Therapy team (PT/OT/speech) frequently praised by name
  • Many reviewers describe attentive, compassionate nursing staff
  • Facility repeatedly described as clean and well-kept
  • Holds a 4-star overall Medicare.gov rating
  • Full daily activity calendar keeps residents engaged

The Bad

  • Multiple reports of slow response to call lights and requests for help
  • Several accounts of medication being delayed, missed, or mis-documented
  • Repeated complaints about poor communication from case managers and directors
  • Multiple serious reports of neglect, including being left in soiled bedding for hours
  • One detailed report of bedbugs in a resident's bed

AI-generated from reviews and community data.

About South Mountain Post Acute

South Mountain Post Acute is a skilled nursing and rehabilitation community located in Phoenix, Arizona, offering both short-term rehabilitation and long-term care. The team works with residents, their families, and healthcare providers to create a comprehensive and effective care and treatment plan tailored to each individual.

Rehabilitation services combine modern therapeutic approaches with hands-on, individualized techniques, and both short- and long-term rehab programs are tailored to each guest's needs, with the goal of helping residents regain strength and mobility in a comfortable, safe environment.

The community offers a variety of activities for residents, with a monthly activity calendar filled from morning to night with options designed to help people stay active and engaged during their stay.

South Mountain Post Acute has earned a 4-star overall rating from Medicare.gov, reflecting the quality of care delivered to residents and guests at the community.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 385 ratings combined

3.8★ on Google (340) · 2.3★ on Yelp (45) · Yelp page ↗

Candy Trejo Garcia

May 2026

via Google

My husband received Physical Therapy and Speech Therapy services for the past six months. Staff were always kind, patient, and caring to meet his mobility and speech needs. Achieved great milestones giving us hope for his recovery. Appreciate everything the staff did fo him and our family.

Dajsha Brown

May 2026

via Google

Jessica she works at night is the most unbelievable rude women I ever met ! Please be advised ur loved ones meds will always be late ! The nurse Jessica is out of control with her mouth and dose not appreciate her job at all

Jordan Buskohl

May 2026

via Google

Good food, good activity center, staff takes forever to show up and I had to call the front desk and nobody was responding to them calling out for the nurses.

Gloria Stauff

May 2026

via Google

Taking off one star because the food was pretty bad, BUT the facility was very clean and the staff was incredible. They were very attentive and caring towards my mom and responded quickly when she needed something. Physical therapy had her up and walking and we were able to bring her home even sooner than we thought. It’s a great facility.

Rev. Royce Beasley

Apr 2026

via Google

This is rev. royce Beasley. I am impressed with this facility. If you need help physically, emotionally or spiritually, you contact South Mountain. My experience here has been above and beyond. Call Jess or Alison in admissions, they will work with you. Say you heard it from Pastor Beasley. Inserted is a picture of me and my favorite Doctor here

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Frequently Asked Questions

What types of care does South Mountain Post Acute offer?

South Mountain Post Acute offers Skilled Nursing / Long Term Care.

Where is South Mountain Post Acute located?

South Mountain Post Acute is located at 8008 S. JESSE OWENS PARKWAY in PHOENIX, Arizona.

What do families say about South Mountain Post Acute?

Reviews for South Mountain Post Acute are sharply divided: many families and patients praise the physical, occupational, and speech therapy teams and describe attentive, caring nursing staff, while a substantial number of other reviewers describe serious lapses in basic care, communication breakdowns, and medication errors. The gap between the high Google rating and much lower Yelp rating reflects this inconsistency in experience.

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