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Camelback Post Acute Care And Rehabilitation

4635 North 14th Street

3.9(430 ratings)· Phoenix average: 4.4

Camelback Post Acute Care And Rehabilitation, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
107
Physician involvement
Daily doctor visits noted by a resident
Nursing coverage
24-hour nursing care under in-house physicians

What Families Think

Reviewers describe a skilled nursing and rehab facility where many individual caregivers, nurses, and therapists are singled out by name for compassionate, attentive care, and the therapy program in particular draws consistent praise. At the same time, a notable number of families report serious lapses — slow response times, hygiene problems, and at least one account of a medical emergency going unnoticed — creating a wide gap between the many glowing personal shout-outs and the more troubling complaints.

The Good

  • Therapy team frequently singled out for praise
  • Many individual CNAs and nurses praised by name
  • Daily doctor visits mentioned by a resident
  • Individualized care and treatment plans developed with families
  • Staff described as warm and family-like by several reviewers

The Bad

  • Several reports of slow response times when calling for help
  • Multiple reports of hygiene lapses, including prolonged urine exposure
  • Some reviewers report unreturned voicemails from administration
  • One report of a resident's declining condition not being monitored closely

AI-generated from reviews and community data.

Camelback Post Acute Care And Rehabilitation is a senior living community in Phoenix, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 390 reviews.

About Camelback Post Acute Care And Rehabilitation

Camelback Post-Acute Care and Rehabilitation is a skilled nursing facility in Phoenix, Arizona, offering both short-term rehabilitation and long-term care services.

Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians. The care team works with residents, their families, and healthcare providers to develop comprehensive, individualized care and treatment plans.

Rehabilitation services combine modern and hands-on therapeutic approaches, with programs tailored to each individual's needs for regaining strength and mobility.

Residents have access to a monthly activity calendar filled with a variety of options throughout the day, designed to help keep individuals of all abilities engaged and active.

Types of Care at Camelback Post Acute Care And Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Camelback Post Acute Care And Rehabilitation

3.9overall · 430 ratings combined

4.1★ on Google (390) · 2.3★ on Yelp (40) · Yelp page ↗

Joniesha Hodges

May 2026

via Google

The cna Stacy was the best she helped me in a lot of ways I’m thankful for her and other staff

Kathy Kelley

May 2026

via Google

The care staff are for the most part caring, kind and professional. I have some frustrations with admin though as they don't return voicemail calls. My sister is in the facility for a spinal cord injury. I do want to shout out some thank you's to CNA's like Mike and Paul. My sister is also very appreciative of her therapist Jeff. And I am very appreciative of Margo in medical records for being friendly and responsive to an insurance deadline.

Jaquies Taylor

Apr 2026

via Google

I would like too say that Camelback employees give u your respect and are very helpful employees for example Staci Ashley also Kim as well as Chanell and Taz Thanks deeply for the items of clothing really love.

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Government Inspection History

7 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 13, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

May 29, 2024Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 8, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 8, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2024

Apr 24, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024

Nov 27, 2023Fire Safety Complaint1 citation
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2024

Nov 9, 2023Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2023

Dec 1, 2022Fire Safety StandardHealth Standard2 citations
  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

Aug 20, 2021Fire Safety StandardHealth Standard9 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 24, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Camelback Post Acute Care And Rehabilitation offer?

Camelback Post Acute Care And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Camelback Post Acute Care And Rehabilitation located?

Camelback Post Acute Care And Rehabilitation is located at 4635 North 14th Street in Phoenix, Arizona.

What do families say about Camelback Post Acute Care And Rehabilitation?

Reviewers describe a skilled nursing and rehab facility where many individual caregivers, nurses, and therapists are singled out by name for compassionate, attentive care, and the therapy program in particular draws consistent praise. At the same time, a notable number of families report serious lapses — slow response times, hygiene problems, and at least one account of a medical emergency going unnoticed — creating a wide gap between the many glowing personal shout-outs and the more troubling complaints.

How did Camelback Post Acute Care And Rehabilitation do on recent health and safety inspections?

Camelback Post Acute Care And Rehabilitation had 7 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Camelback Post Acute Care And Rehabilitation?

Submit the Request Information form on this page to connect with Camelback Post Acute Care And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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