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South Hampton Nursing and Rehabilitation Center at the Cove

213 Wilson Mann Road

3.4(40 ratings)· Owens Cross Roads average: 4.5

South Hampton Nursing and Rehabilitation Center at the Cove, photo 11 / 4

Quick Facts

Total units
81
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
81
End-of-life care
Hospice care offered for life-limiting illnesses
Rehab services
On-site occupational, physical, and speech therapy

What Families Think

Reviews for South Hampton Nursing and Rehabilitation Center are sharply divided: several families report serious care failures, including untreated infections, bed sores, and confusing billing after a resident's death, while other long-term families praise the staff's attentiveness and describe a clean, well-run facility. The community offers skilled nursing along with rehabilitation, hospice, and respite services.

The Good

  • Long-term resident's family reports consistent, compassionate care
  • Staff described as attentive, cheerful, and communicative
  • Facility described as clean with no odor
  • Daily fresh-cooked meals and private dining for events
  • Hospice and respite care available alongside skilled nursing

The Bad

  • Multiple reports of serious care lapses, including infections and bed sores
  • One report of an unexplained death and a confusing $5,000 bill afterward
  • One report of minimal daily rehab therapy time (about 15 minutes)
  • One report of being confined to room and denied hallway walks during rehab

AI-generated from reviews and community data.

South Hampton Nursing and Rehabilitation Center at the Cove is a senior living community in Owens Cross Roads, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 40 reviews.

About South Hampton Nursing and Rehabilitation Center at the Cove

South Hampton Nursing and Rehabilitation Center is a long-term care and rehabilitation facility in Owens Cross Roads, Alabama, offering both short-term and long-term services to residents. The center provides compassionate care in a home-like environment with daily fresh-cooked meals and private dining options for special events and family gatherings.

The facility delivers 24-hour nursing care with medication management, feeding, and personal care assistance for residents with various needs. Clinical services include pain management, wound care, nutritional management, IV therapy, and management of chronic diseases. The center's rehabilitation program, Rehab at the Cove, offers personalized recovery plans with occupational, physical, and speech therapy to help patients regain independence following injuries or illnesses.

Beyond medical care, South Hampton supports residents' emotional, social, and religious well-being through daily activities, community events, and regular religious services. The facility also provides hospice care for patients with life-limiting illnesses, offering compassionate end-of-life support, and respite care services for families who need temporary relief from caregiving responsibilities.

Types of Care at South Hampton Nursing and Rehabilitation Center at the Cove

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of South Hampton Nursing and Rehabilitation Center at the Cove

3.4overall · 40 ratings combined

3.4★ on Google (40)

Iam Drake

Oct 2025

via Google

A year ago my mom unfortunately had to have 24 hour care and this place was less then 2 miles from my house I had heard some bad reviews and a few positive ones as well I can tell anyone that is thinking of bringing there loved one here please for love of God find some place else I was here every morning and after work and also had a care taker coming in a few times a week to be with her and she continued to get to worse The care is decent during the day but at night maybe it is horrible My mom passed away the night of July 7 Was found non responsive I had seen her a few hours before and she was good Normal heart rate normal blood pressure ect No explanation was given except it happens Yes she almost 89 however something still does not sit right with me . Now 3 months later I receive a bill stating I owe them almost $5000 Even though my mom had full Medicare and Medicaid Again please do not send someone you love or care for here

Sanders Dupree

Aug 2025

via Google

Was sent to South Hampton Rehabilitation after knee replacement. The rehab staff was the worse, would only spend about fifteen minutes a day and still no serious rehabilitation. The staff refused my request to walk the halls, was confined to my room. After two weeks I checked myself out, went home and started rehabilitation at TOC. Should have gone home, alone, and started therapy at TOC. In addition to very poor rehab the food was the worse I have ever eaten.

Dust Rahne

Jul 2025

via Google

If I could give a zero Star review, I would. My mother contracted COVID-19, pneumonia, and strep from the staff. They would call to tell me they were giving her a Tylenol but not that they put her on oxygen because she had set up pneumonia and her oxygen level was seriously low. When informed of the Covid, the reaction was as if they didn't care or concerned. I was the first to notice a bed sore, not the staff. They also failed to inform me of the infection seeping from her back incision. It turned out to be MRSA staph that set up in her spine. Because of this, she lost all use of her legs. Disgraceful. She had to endure 2 major surgeries that could have been avoided. The quality of care was subpar to say the least. And she was only there for rehab. I hate to know how the long-term patients are neglected.

Pat Galecki

Mar 2022

via Google

My elderly father was a rehab center patient and then a resident of the skilled nursing section of South Hampton. I visited him frequently and was always greeted by cheerful, caring and helpful staff. Even though short-staffed, the employees had good morale. This is a good indicator of a well-run, ethical facility. Dad received good, compassionate care at South Hampton. I am grateful and thankful!

Denise Finley

Feb 2020

via Google

I love South Hampton NRC! As a nurse, I know that every facility has its quirks & issues. None are perfect. However, my mother has been at the facility for almost three years now. It doesn’t smell, it’s not dirty and I love their attentiveness at keeping me informed concerning her. The staff - nurses, direct care givers, receptionist, activities, dietary, social services and the administrative staff are always there to address questions and concerns. And, they rectify concerns quickly. The nursing staff is stable. All facilities usually have direct care issues. I trained CNAs for 3 years. And, it takes a special individual who wants to provide care to others. My motto in class was, “treat the residents how you or your loved one should be treated. If you are just in it for the job or money, you won’t stay.” Thank you South Hampton for being there!🤗🥰

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Government Inspection History

3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 14, 2023Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2022

  • Have horizontal exits used in accordance with safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2023

Sep 5, 2019Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 5, 2019

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2019

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019

  • Have horizontal exits used in accordance with safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019

Aug 9, 2018Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2018

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2018

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does South Hampton Nursing and Rehabilitation Center at the Cove offer?

South Hampton Nursing and Rehabilitation Center at the Cove offers Skilled Nursing / Long Term Care.

Where is South Hampton Nursing and Rehabilitation Center at the Cove located?

South Hampton Nursing and Rehabilitation Center at the Cove is located at 213 Wilson Mann Road in Owens Cross Roads, Alabama.

What do families say about South Hampton Nursing and Rehabilitation Center at the Cove?

Reviews for South Hampton Nursing and Rehabilitation Center are sharply divided: several families report serious care failures, including untreated infections, bed sores, and confusing billing after a resident's death, while other long-term families praise the staff's attentiveness and describe a clean, well-run facility. The community offers skilled nursing along with rehabilitation, hospice, and respite services.

How did South Hampton Nursing and Rehabilitation Center at the Cove do on recent health and safety inspections?

South Hampton Nursing and Rehabilitation Center at the Cove had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit South Hampton Nursing and Rehabilitation Center at the Cove?

Submit the Request Information form on this page to connect with South Hampton Nursing and Rehabilitation Center at the Cove and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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