Cheryl Smith
May 2026
I visited this facility on April 26, 2026 and area where the clients live smells like urine. It was so bad I had to leave my family members room. This is unacceptable. Also ADA requirements are low. You do not have automatic access doors to the client rooms. I observed clients in wheelchairs unable to open the double doors because their wheelchair blocked the doors from opening. There should be a push button pad on the wall for the wheelchair clients to push in order to gain access to the common area on the first floor. My family member is not being treated fairly. On numerous occasions she has complain about 3 nurses however as a retaliation of her complaints she is being discharged in about 3 weeks. One nurse refused to identify herself to my family member nor me when she refused to give my family member her medication. This is also unacceptable. I know I won't get a response.
