MyLivingChoice

Signature Pointe

14655 Preston Rd

3.7(214 ratings)

Signature Pointe — photo 11 / 8

Quick Facts

Pricing model
All-inclusive monthly rental, no buy-in fee
Operator
Part of five-community Life Care Services network in DFW
Post-discharge support
Free patient navigator after rehab discharge
Insurance note
Skilled nursing Medicaid accepted for limited time

What Families Think

Signature Pointe is a large continuum-of-care community in Dallas offering independent living, assisted living, memory care, and skilled nursing/rehab all in one building. Reviews are sharply divided: many families praise specific therapists, business-office staff, and memory-care caregivers for compassionate, effective care, while a substantial number of others describe serious neglect, unanswered phones, and unsanitary conditions. The large gap between its 4.0 Google rating and 2.6 Yelp rating reflects this inconsistency in experience.

The Good

  • Full continuum of care under one roof
  • Rehab/PT-OT therapy frequently praised by families
  • Business office staff praised for insurance/discharge help
  • Memory care staff described as caring and attentive
  • On-site medical staff and medication management

The Bad

  • Numerous reports of unanswered phones during emergencies
  • Multiple reports of slow or ignored call-button response
  • Several reports of missed showers, feeding, and hygiene care
  • Reports of pests (roaches, ants) in resident rooms
  • Large gap between Google (4.0) and Yelp (2.6) ratings suggests inconsistent care

AI-generated from reviews and community data.

About Signature Pointe

About Signature Pointe

We take senior living to the next level by offering more than just a place to live. Regardless of the care you're receiving, your care is personalized which is what makes us different from a traditional assisted living facility. The warmth, beauty and camaraderie is infectious at our community. Signature Pointe is designed to care for you now and into the future by offering a continuum of care. For a limited time, skilled nursing Medicaid are available.

Signature Pointe Senior Living in Dallas

A leader in senior living for the last 20 years, Signature Pointe is called a landmark in north Dallas, well known and recommended among residents, their families and medical professionals alike. We are a Life Plan Community offering vibrant senior living options and care services in north Dallas. Whether you’re seeking an active, independent lifestyle in a spacious apartment, need a little help with daily activities provided through assisted living, or are searching for a loved one that requires personalized memory care, you’ll find the senior living services you need here, all under one roof.

But Signature Pointe is more than meets the eye it’s a warm, welcoming community with an unwavering focus on service and providing the highest possible quality of life for all our residents. The positive attitudes and warm welcomes found at our senior living center in Dallas are positively contagious. The care, compassion and camaraderie are felt by staff, residents and visitors. Signature Point is specifically designed for the way you want to live.

Our Senior Living and Healthcare Options

Signature Pointe is a unique rental community offering an all-inclusive monthly fee where residents pay only for the care they need, when they need it. Our full continuum of care all located in one convenient building ensures your needs are met, now and in the future.

Our senior living and healthcare options include:

Independent Living for a Maintenance-Free Lifestyle

Leave the worries of home maintenance and yardwork to our helpful staff in an independent living apartment at Signature Pointe. You’ll enjoy a spacious, one- or two-bedroom apartment, countless services and amenities for carefree living, an active events calendar and so much more.

Assisted Living That Feels Like Home

Make life more enjoyable by receiving a little help with daily activities including bathing, dressing, medication reminders and more from a compassionate team of senior care professionals. Our assisted living apartments are available in a variety of comfortable floor plans that include kitchenettes and private baths.

Memory Care With Meaningful Connections

Continue making those meaningful connections with your loved one living with Alzheimer's disease or dementia. Our Heartfelt CONNECTIONS A Memory Care Program Provides highly specialized, innovative memory support that promotes physical and emotional well-being in a welcoming, secure neighborhood.

Skilled Nursing Care for Added Support

Receive the daily care you or your loved one needs with around-the-clock skilled nursing care services from a professional, caring team in our skilled nursing care located in Dallas, TX. Residents enjoy personalized care designed to meet their individual needs, three nutritious daily meals, engaging community amenities and a personal residence, all in an environment that promotes health and healing.

Rehabilitative Care to Get You Back on Your Feet

Let our highly-skilled team help you recover the strengths, skills and independence you need to return home with confidence. Our senior rehabilitation center offers private and semi-private accommodations with access to a variety of community amenities to ensure you’re comfortable and thriving throughout your recovery.

•    Aetna
•    Blue Cross Blue Shield of Texas
•    Care Improvement Plus
•    Care N Care
•    Humana
•    Medicaid
•    Medicare
•    Molina
•    Scott & White Health
•    Secure Horizons
•    Silverback/NTSP
•    Southwestern Health Resources
•    Superior HealthPlan
•    United Healthcare
•    WellMed

Signature Pointe also participates in Curaspan and Allscripts and will gladly verify all insurances to determine benefit eligibility. Private Pay also accepted.

Innovative Programming to Ensure You Thrive

Health and Wellness Navigation Program

With our Health & Wellness Navigation program, the Patient Navigator acts as the residents Personal liaison when they discharged to ensure they receive the care they need at home. As a complimentary service to our rehabilitation and short-term skilled nursing residents, the navigator continues to support residents needs to ensure a successful transition home.

Health & Wellness Navigation is an added benefit of living at Signature Pointe. This is an exceptional bonus for residents that comes at no additional cost.

A Life Care Services Community

Signature Pointe is one of the five senior living options in the Dallas/Fort Worth area owned and operated by a proven leader Life Care Services, an LCS Company. Specializing in senior living with more than four decades of proven experience and innovative leadership, LCS brings passion and performance to strong financial stewardship, lifestyle-centered programming, as well as the highest quality health and wellness services. Learn more about LCS.

We invite you to visit Signature Pointe to experience all our vibrant community offers for a secure, healthy future. Contact us today to schedule a virtual tour.

A Senior Living Community Ready to Meet Your Needs

Whether you’re seeking an active, independent lifestyle in a spacious apartment, need a little help with daily activities, a place to recover successfully following an illness or injury, or a loved one requires personalized memory care, you’ll find the senior living services you need here, all under one roof.

North Dallas Senior Living Options That Encourage Aging in Place

After living in the same home for 50+ years, it can be a major decision to consider moving to a continuing care retirement community. While many senior living communities in the north Dallas area boast a variety of amenities and features to attract residents, it has always been our goal to make our community feel just like home to allow our residents to age gracefully.

The warm atmosphere, picturesque views, and the support seniors need no matter what the future holds This is what sets Signature Pointe apart from other senior living options in north Dallas.

What We Offer

At Signature Pointe, we are a Life Plan Community that offers residents the opportunity to enjoy industry leading programs, nutrition, fitness and life-enriching activities. We offer vibrant senior living options and care services in north Dallas that promote aging in place.

The unique thing about Signature Pointe, is that we offer a full continuum of care that ensures needs are met now and in the future all in one building. Whether your loved ones are ready for independent living or in need of memory care in Dallas, loved ones are never separated based on level of care and residents are able to age in place regardless of how their needs change over time.

Our north Dallas location facilitates care with the following healthcare options:

    Independent Living
    Assisted Living
    Memory Care
    Skilled Nursing (Medicaid beds available)
    Rehabilitative Care

We take great strides to ensure our care is centered on each resident in a way that supports their individual needs, but also allows them to stay in comfortable and familiar surroundings throughout their journey. We truly understand the importance of aging in place and provide exactly that for our residents.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.7overall · 214 ratings combined

4★ on Google (174) · 2.6★ on Yelp (40) · Yelp page ↗

C

Cathy V.

Jul 2026

via Yelp

I was sent to signature point after having four fusions in my lower back. I was there for a month but only remember one day they allowed me to become extremely septic and had to call 911 where Hospital had to save my life. I almost died. I wouldn't recommend this place to anyone.

P

Pamela R.

Jun 2026

via Yelp

Where to begin? Many of the caregivers at Signature Pointe are thieves stealing from the bedridden, most vulnerable residents. Stealing cell phones, chargers, expensive perfume, chair cushions, personal blankets, clothing, etc. No accountability from anyone. Caregivers and staff don't wear name tags, but a name is required in order to make a complaint. A conundrum, isn't it? The fact that they employ an abuse coordinator tells you they have widespread abuse which needs coordinating. One doesn't call a dogcatcher if there are no dogs. Hygiene is a word they can't spell. The food is inedible and sub-par. It breaks my heart that the elderly are treated in this manner. This is not a medicaid facility and the private pay cost to live here is exhorbitant. Patients are wandering the halls in their underwear dragging catheter poles. Visitors wearing hijabs are wandering the hallways asking for face masks. Staff DOES NOT respond to call buttons, but have time to be constantly on their cell phones accessing social media. This place is a thing of nightmares. I do not have one good thing to say about this place. Any good reviews you read likely come from a staff member, an employee of the facility or the owner.

Jacklyn Harvick

Apr 2026

via Google

My grandma has been there a couple years and is so happy. I came to an art class they do and saw how much the other people enjoy it too. The Easter brunch was so nice I appreciate all the effort the ladies put in it showed they care. I would for sure recommend to other families

Isabell P.

Mar 2026

via Yelp

As an outside observer, I have been impressed by the staff at Signature Pointe's physical therapy department, particularly those who go above and beyond in patient care. Meredith is an exemplary employee who consistently demonstrates exceptional skill and compassion. I would like to take this opportunity to recognize Tkeyah Crockett's outstanding service. During Kathryn Kehlbeck's occupational therapy session today, Tkeyah provided exceptional care, closely monitoring Kathryn blood pressure and overall well-being when she was feeling unwell. Her dedication and professionalism are a testament to the department's commitment to excellence. The entire staff is truly impressive. Thank you Victor For your amazing Team !!!!!

Samson Paul

Mar 2026

via Google

How can that be an good facility? When people there don't answer the phone. They needs too do better by answering those phones. Instead of letting those phones ring. Really people?

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Frequently Asked Questions

What types of care does Signature Pointe offer?

Signature Pointe offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Signature Pointe located?

Signature Pointe is located at 14655 Preston Rd in Dallas, Texas.

What do families say about Signature Pointe?

Signature Pointe is a large continuum-of-care community in Dallas offering independent living, assisted living, memory care, and skilled nursing/rehab all in one building. Reviews are sharply divided: many families praise specific therapists, business-office staff, and memory-care caregivers for compassionate, effective care, while a substantial number of others describe serious neglect, unanswered phones, and unsanitary conditions. The large gap between its 4.0 Google rating and 2.6 Yelp rating reflects this inconsistency in experience.

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Nearby Communities

Other senior living options within 25 miles of Dallas.