1 / 8CMS Care Compare
Signature Pointe is a large continuum-of-care community in Dallas offering independent living, assisted living, memory care, and skilled nursing/rehab all in one building. Reviews are sharply divided: many families praise specific therapists, business-office staff, and memory-care caregivers for compassionate, effective care, while a substantial number of others describe serious neglect, unanswered phones, and unsanitary conditions. The large gap between its 4.0 Google rating and 2.6 Yelp rating reflects this inconsistency in experience.
AI-generated from reviews and community data.
Signature Pointe is a senior living community in Dallas, Texas offering Assisted Living, Memory Care and Independent Living. Amenities include Outdoor Patio, Fitness Center and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 174 reviews.
We take senior living to the next level by offering more than just a place to live. Regardless of the care you're receiving, your care is personalized which is what makes us different from a traditional assisted living facility. The warmth, beauty and camaraderie is infectious at our community. Signature Pointe is designed to care for you now and into the future by offering a continuum of care. For a limited time, skilled nursing Medicaid are available.
Signature Pointe Senior Living in Dallas
A leader in senior living for the last 20 years, Signature Pointe is called a landmark in north Dallas, well known and recommended among residents, their families and medical professionals alike. We are a Life Plan Community offering vibrant senior living options and care services in north Dallas. Whether you’re seeking an active, independent lifestyle in a spacious apartment, need a little help with daily activities provided through assisted living, or are searching for a loved one that requires personalized memory care, you’ll find the senior living services you need here, all under one roof.
But Signature Pointe is more than meets the eye it’s a warm, welcoming community with an unwavering focus on service and providing the highest possible quality of life for all our residents. The positive attitudes and warm welcomes found at our senior living center in Dallas are positively contagious. The care, compassion and camaraderie are felt by staff, residents and visitors. Signature Point is specifically designed for the way you want to live.
Our Senior Living and Healthcare Options
Signature Pointe is a unique rental community offering an all-inclusive monthly fee where residents pay only for the care they need, when they need it. Our full continuum of care all located in one convenient building ensures your needs are met, now and in the future.
Our senior living and healthcare options include:
Independent Living for a Maintenance-Free Lifestyle
Leave the worries of home maintenance and yardwork to our helpful staff in an independent living apartment at Signature Pointe. You’ll enjoy a spacious, one- or two-bedroom apartment, countless services and amenities for carefree living, an active events calendar and so much more.
Assisted Living That Feels Like Home
Make life more enjoyable by receiving a little help with daily activities including bathing, dressing, medication reminders and more from a compassionate team of senior care professionals. Our assisted living apartments are available in a variety of comfortable floor plans that include kitchenettes and private baths.
Memory Care With Meaningful Connections
Continue making those meaningful connections with your loved one living with Alzheimer's disease or dementia. Our Heartfelt CONNECTIONS A Memory Care Program Provides highly specialized, innovative memory support that promotes physical and emotional well-being in a welcoming, secure neighborhood.
Skilled Nursing Care for Added Support
Receive the daily care you or your loved one needs with around-the-clock skilled nursing care services from a professional, caring team in our skilled nursing care located in Dallas, TX. Residents enjoy personalized care designed to meet their individual needs, three nutritious daily meals, engaging community amenities and a personal residence, all in an environment that promotes health and healing.
Rehabilitative Care to Get You Back on Your Feet
Let our highly-skilled team help you recover the strengths, skills and independence you need to return home with confidence. Our senior rehabilitation center offers private and semi-private accommodations with access to a variety of community amenities to ensure you’re comfortable and thriving throughout your recovery.
• Aetna
• Blue Cross Blue Shield of Texas
• Care Improvement Plus
• Care N Care
• Humana
• Medicaid
• Medicare
• Molina
• Scott & White Health
• Secure Horizons
• Silverback/NTSP
• Southwestern Health Resources
• Superior HealthPlan
• United Healthcare
• WellMed
Signature Pointe also participates in Curaspan and Allscripts and will gladly verify all insurances to determine benefit eligibility. Private Pay also accepted.
Innovative Programming to Ensure You Thrive
Health and Wellness Navigation Program
With our Health & Wellness Navigation program, the Patient Navigator acts as the residents Personal liaison when they discharged to ensure they receive the care they need at home. As a complimentary service to our rehabilitation and short-term skilled nursing residents, the navigator continues to support residents needs to ensure a successful transition home.
Health & Wellness Navigation is an added benefit of living at Signature Pointe. This is an exceptional bonus for residents that comes at no additional cost.
A Life Care Services Community
Signature Pointe is one of the five senior living options in the Dallas/Fort Worth area owned and operated by a proven leader Life Care Services, an LCS Company. Specializing in senior living with more than four decades of proven experience and innovative leadership, LCS brings passion and performance to strong financial stewardship, lifestyle-centered programming, as well as the highest quality health and wellness services. Learn more about LCS.
We invite you to visit Signature Pointe to experience all our vibrant community offers for a secure, healthy future. Contact us today to schedule a virtual tour.
A Senior Living Community Ready to Meet Your Needs
Whether you’re seeking an active, independent lifestyle in a spacious apartment, need a little help with daily activities, a place to recover successfully following an illness or injury, or a loved one requires personalized memory care, you’ll find the senior living services you need here, all under one roof.
North Dallas Senior Living Options That Encourage Aging in Place
After living in the same home for 50+ years, it can be a major decision to consider moving to a continuing care retirement community. While many senior living communities in the north Dallas area boast a variety of amenities and features to attract residents, it has always been our goal to make our community feel just like home to allow our residents to age gracefully.
The warm atmosphere, picturesque views, and the support seniors need no matter what the future holds This is what sets Signature Pointe apart from other senior living options in north Dallas.
What We Offer
At Signature Pointe, we are a Life Plan Community that offers residents the opportunity to enjoy industry leading programs, nutrition, fitness and life-enriching activities. We offer vibrant senior living options and care services in north Dallas that promote aging in place.
The unique thing about Signature Pointe, is that we offer a full continuum of care that ensures needs are met now and in the future all in one building. Whether your loved ones are ready for independent living or in need of memory care in Dallas, loved ones are never separated based on level of care and residents are able to age in place regardless of how their needs change over time.
Independent Living
Assisted Living
Memory Care
Skilled Nursing (Medicaid beds available)
Rehabilitative Care
We take great strides to ensure our care is centered on each resident in a way that supports their individual needs, but also allows them to stay in comfortable and familiar surroundings throughout their journey. We truly understand the importance of aging in place and provide exactly that for our residents.
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Help Me Choose3.7overall · 214 ratings combined
4★ on Google (174) · 2.6★ on Yelp (40) · Yelp page ↗
Cathy V.
Jul 2026
I was sent to signature point after having four fusions in my lower back. I was there for a month but only remember one day they allowed me to become extremely septic and had to call 911 where Hospital had to save my life. I almost died. I wouldn't recommend this place to anyone.
Pamela R.
Jun 2026
Where to begin? Many of the caregivers at Signature Pointe are thieves stealing from the bedridden, most vulnerable residents. Stealing cell phones, chargers, expensive perfume, chair cushions, personal blankets, clothing, etc. No accountability from anyone. Caregivers and staff don't wear name tags, but a name is required in order to make a complaint. A conundrum, isn't it? The fact that they employ an abuse coordinator tells you they have widespread abuse which needs coordinating. One doesn't call a dogcatcher if there are no dogs. Hygiene is a word they can't spell. The food is inedible and sub-par. It breaks my heart that the elderly are treated in this manner. This is not a medicaid facility and the private pay cost to live here is exhorbitant. Patients are wandering the halls in their underwear dragging catheter poles. Visitors wearing hijabs are wandering the hallways asking for face masks. Staff DOES NOT respond to call buttons, but have time to be constantly on their cell phones accessing social media. This place is a thing of nightmares. I do not have one good thing to say about this place. Any good reviews you read likely come from a staff member, an employee of the facility or the owner.
Jacklyn Harvick
Apr 2026
My grandma has been there a couple years and is so happy. I came to an art class they do and saw how much the other people enjoy it too. The Easter brunch was so nice I appreciate all the effort the ladies put in it showed they care. I would for sure recommend to other families
Isabell P.
Mar 2026
As an outside observer, I have been impressed by the staff at Signature Pointe's physical therapy department, particularly those who go above and beyond in patient care. Meredith is an exemplary employee who consistently demonstrates exceptional skill and compassion. I would like to take this opportunity to recognize Tkeyah Crockett's outstanding service. During Kathryn Kehlbeck's occupational therapy session today, Tkeyah provided exceptional care, closely monitoring Kathryn blood pressure and overall well-being when she was feeling unwell. Her dedication and professionalism are a testament to the department's commitment to excellence. The entire staff is truly impressive. Thank you Victor For your amazing Team !!!!!
Samson Paul
Mar 2026
How can that be an good facility? When people there don't answer the phone. They needs too do better by answering those phones. Instead of letting those phones ring. Really people?
12 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 9, 2025
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2025
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jan 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Signature Pointe offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Signature Pointe has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Signature Pointe is located at 14655 Preston Rd in Dallas, Texas.
Signature Pointe is a large continuum-of-care community in Dallas offering independent living, assisted living, memory care, and skilled nursing/rehab all in one building. Reviews are sharply divided: many families praise specific therapists, business-office staff, and memory-care caregivers for compassionate, effective care, while a substantial number of others describe serious neglect, unanswered phones, and unsanitary conditions. The large gap between its 4.0 Google rating and 2.6 Yelp rating reflects this inconsistency in experience.
Signature Pointe had 12 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Signature Pointe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Signature Pointe? Claim this listing to update photos, pricing, and details. It's free.
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