j1951er
Nov 2025
We had the best care we could ask for, Could not of made it without them. Our Nurse Alex C. was the best! Thank you all! PS they are there for you even after, for help and advice.
Signature Healthcare at Home
7632 SW Durham Rd3.8(6 ratings)· Tigard average: 4.3
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Signature Healthcare at Home in Tigard are mixed, with several families praising specific nurses for compassionate, attentive care, while others report serious problems with scheduling, clinical competence, and billing.
What reviewers praise
- Specific nurses praised by name for compassion
- Families felt fully supported through difficult health situations
- Staff offered follow-up help and advice after care ended
What reviewers flag
- Multiple reports of disorganized or ridiculous scheduling
- One report of a nurse unable to manage an ostomy
- One report of repeated failed blood draws across three visits
- One report of being billed for failed or unwanted visits
AI-generated from reviews and community data.
Signature Healthcare at Home is a home health agency serving Tigard, Oregon offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.8 out of 5 across 6 reviews.
About Signature Healthcare at Home
Signature Healthcare at Home provides home health and hospice services in Tigard, Oregon. The company delivers nursing care and medical support to patients recovering from procedures or managing serious illnesses at home.
Family experiences with the service vary considerably. Several families praised individual nurses, Mary Grace, Ellen, Kim, Alex C., and Amethyst, for compassion and skilled care during cancer treatment and post-procedure recovery. One family wrote, "We are so grateful for their compassion & support during this stressful time." However, other families reported frustration with clinical execution, noting difficulties with blood draws across multiple visits and gaps in staff training on patient care tasks like ostomy changes. Scheduling challenges and supply reordering complications were also mentioned as pain points.
The agency holds a 3.8 out of 5 Google rating based on 6 reviews. The feedback suggests quality of care may depend significantly on which nurse is assigned, with some families experiencing excellent support and others encountering obstacles that led them to switch providers.
Types of Care at Signature Healthcare at Home
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Signature Healthcare at Home
3.8overall · 6 ratings combined
3.8★ on Google (6)
AM SO
Feb 2025
Not a great experience. Staff's bedside manner is ok, not fantastic, but ok. Took 3 seperate visits from 3 different nurses to try and take blood. None of them were able to do so. Took each nurse 3 times. After the 3rd nurse and her 3rd poke I asked her to leave. Told them we didn't want them back. They don't take NO for an answer and kept calling us. Finally stopped once we got angry. The cherry on top was when they billed us for all 3 visits, 9 blood draw attempts and no blood to send back to the lab. Complete waste of our time. Please please do your research. Not all nursing agencies are capable of doing many services.
Janet Dubrasky
May 2024
Absolutely the best Nurses. My husband is recovering from a biliary drain procedure due to pancreatic cancer and his Doctor recommended several home visits. The wonderful nurses who came to check in him were Mary Grace, Ellen & Kim. We are so grateful for their compassion & support during this stressful time.
Scott Fewel
May 2024
Amethyst has been wonderful. She has great information to share and is very caring. We value her so much
aj
Mar 2022
Not the best experience. Scheduling is ridiculous and some of the staff are not the kindest people. One of the nurses had no idea how to even change the patients ostomy. They also make it difficult to reorder supplies. Would not recommend. Switching to a better company.
Medicare Quality of Care
Signature Healthcare at Home is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency71%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way86%US 89%
- The team communicated well81%US 86%
- The team discussed medicines, pain and home safety77%US 82%
237 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly93%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
Signature Healthcare at Home reports serving 103 ZIP codes, including Portland, Salem, Beaverton, Gresham, Hillsboro, Lake Oswego, Amity, Aumsville, Aurora, Banks and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 387148. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Signature Healthcare at Home offer?
Signature Healthcare at Home offers Home Health.
Where is Signature Healthcare at Home located?
Signature Healthcare at Home is located at 7632 SW Durham Rd in Tigard, Oregon.
What do families say about Signature Healthcare at Home?
Signature Healthcare at Home carries a 3.8 out of 5 rating from 6 Google reviews. Reviews for Signature Healthcare at Home in Tigard are mixed, with several families praising specific nurses for compassionate, attentive care, while others report serious problems with scheduling, clinical competence, and billing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Signature Healthcare at Home?
Yes. Signature Healthcare at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Signature Healthcare at Home?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Signature Healthcare at Home?
Submit the Request Information form on this page, or contact Signature Healthcare at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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