1 / 5CMS Care Compare
Most families describe Sierra View Homes as warm and caring, praising attentive nursing staff and good communication about residents' health. However, one detailed review raises serious concerns about a decline in care quality, staff training, and communication over time, suggesting experiences may vary depending on when and which part of the community you interact with.
AI-generated from reviews and community data.
Sierra View Homes Retirement Community is a senior living community in Reedley, California offering Independent Living and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 58 reviews.
Sierra View Homes Retirement Community is an assisted-living facility in Reedley, California, licensed for 78 residents. The community provides hands-on care in a residential setting.
Families consistently describe the staff as dedicated, compassionate, and attentive. One family wrote: "staff are friendly and always willing to help." Multiple reviews highlight regular communication about residents' needs and progress, which families find reassuring. The food receives specific praise for generous portions. Some families note the community's willingness to accommodate individual preferences and requests.
One long-term family member expressed nostalgia for earlier years when the grounds and gardens were more extensively maintained. The community holds a 4.6-star rating across 58 Google reviews, with the majority of recent feedback focusing on staff care and responsiveness.
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Help Me Choose4.6overall · 58 ratings combined
4.6★ on Google (58)
Annetta Thiel (Netta)
Jun 2026
Sierra View has gone the extra mile to accommodate my husband's stay. All of the nursing staff and the administration office are so friendly and are always willing to help! They really try to make the patient's feel special and comfortable. I appreciate everyone's hard work and effort caring for my loved one in skilled nursing! Thank you!
Julia Johnson
May 2026
My parents are both residents in skilled nursing at Sierra View Homes Retirement Community, and I’m very grateful for the care they receive. The staff is friendly, attentive, and always aware of what is going on with my parents’ needs. They communicate with me regularly about their progress, which gives me great peace of mind, especially since I visit often and can see firsthand how well they are cared for. I also appreciate the activities offered and the library available for residents to enjoy books and stay engaged. Whenever I have questions, the staff is knowledgeable and willing to help. It’s comforting to know my parents are in a caring and supportive environment.
Ken Cruz
Apr 2026
I want to recognize how incredibly helpful and dedicated the staff are at this senior living community. They consistently go above and beyond, showing patience, kindness, and professionalism in everything they do. It’s clear they truly care about the residents and work hard to create a positive environment. However, it can be disheartening to see how some residents treat the staff. There are times when employees are met with unnecessary rudeness or difficult behavior, even when they are simply trying to help. It’s important to remember that respect goes both ways. I also think this kind of environment can impact the overall community experience—when staff are treated poorly, it may limit the extra things they’re able or motivated to do, like organizing special events or going the extra mile for certain residents. The staff deserve appreciation and respect for all the effort they put in every day. Overall, the staff are truly the heart of this place, and they make a meaningful difference despite the challenges they sometimes face.
Carol
Apr 2026
My mother was here years ago and it was such an amazing time. The staff was amazing, caring, and understanding. I told my kids this was a community I would love to be a part of one day. Things have changed so much since then. I go to visit multiple friends who I've grown up with and so much changed. The gardens used to be so beautiful. My mother loved the walks threw the gardens. Now its full of weeds and looks unkempt. The towers were such a beautiful space and always cleaned. Now they have housekeepers acting as care aids with no medical knowledge. How is it appropriate for an employee to tell their residents its safer to stay in the apartment with their help than to go to the hospital side where they just kill you. My mother had a wonderful time there and the care was great. They just care about getting paid. There's no need to be having personal parties or lunches for only certain residents because they pay you off books. The Spring Sale was nothing but a scam. Asking residents on fixed incomes to donate items to sell and put money back into the facility and never have the sale is ridiculous. The communication is horrible. Some staff is amazing and wonderful; others speak a different language in front of you and ignore you. They just sit on their desk and ignore you. No hospilaty, not even a friendly smile. They act like its such a neusouns to bother them or ask a question. This used to be where I wanted to grow old and not be such trouble for my family. Now in not sure I would want to be a part of it at all. Administration is aware of a lot of the problems, they just turn a blind eye. Do better.
Andrew Ewy
Feb 2026
My grandfather stayed in assisted living at Sierra View and had an excellent experience. He continually praised the staff for their compassionate care and the food for its generous proportions.
3 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2024
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sierra View Homes Retirement Community offers Assisted Living and Independent Living.
Sierra View Homes Retirement Community is located at 1155 E. Springfield in Reedley, California.
Most families describe Sierra View Homes as warm and caring, praising attentive nursing staff and good communication about residents' health. However, one detailed review raises serious concerns about a decline in care quality, staff training, and communication over time, suggesting experiences may vary depending on when and which part of the community you interact with.
Sierra View Homes Retirement Community had 3 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Sierra View Homes Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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