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Palm Village Retirement Community

703 West Herbert Avenue

4.3(89 ratings)· Reedley average: 4.3

Palm Village Retirement Community, photo 11 / 5

Quick Facts

Total units
262
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
120
Licensed operator
Mennonite Brethren Homes, Inc.
Community type
Continuing care retirement community (CCRC) with five care levels
Ownership
Operates as a tax-exempt nonprofit organization
Memory care staffing
Wiebe Center offers lower staff-to-resident ratio than required
Campus size
17-acre campus with landscaped courtyards

What Families Think

Reviewers largely praise the warmth, cleanliness, and dedication of the CNAs, nurses, and activities staff at Palm Village, describing a family-like atmosphere. However, one serious complaint about how staff communicated with a resident who has a disability stands out as a notable exception to the otherwise positive picture.

The Good

  • Staff described as caring and attentive
  • Facility consistently described as clean and well-kept
  • Strong activities program with engaged, passionate staff
  • Nurses and CNAs praised for hands-on daily care
  • Residents treated like family, per reviewers

The Bad

  • One serious report of staff dismissing a disabled resident's wishes

AI-generated from reviews and community data.

Palm Village Retirement Community is a senior living community in Reedley, California offering Independent Living and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 89 reviews.

About Palm Village Retirement Community

Palm Village Retirement Community is a continuing care retirement community (CCRC) in Reedley, California, operating as a tax-exempt nonprofit organization. The community offers five levels of care: Independent Living, Assisted Living, Skilled Nursing & Rehabilitation, Assisted Living Memory Care, and Skilled Memory Care, allowing residents to age in place as their needs change.

The community provides a range of support services including nutritious meals with dietary accommodations, assistance with personal hygiene and activities of daily living, and health care delivered by trained professionals. Residents benefit from a secure living environment designed to promote comfort, security, social support, and independence.

Palm Village recognizes the progressive nature of memory loss and offers specialized care at two levels. Assisted Living Memory Care serves those in early stages of dementia and Alzheimer's disease, while the Wiebe Center provides advanced memory care with a smaller staff-to-resident ratio than government requirements for those with advanced dementia.

The 17-acre campus features beautifully landscaped courtyards with flower gardens and gathering areas designed for an active, engaged senior community. Assisted Living Suites offer privacy, comfort, and amenities within a safe residential setting alongside like-minded residents.

Types of Care at Palm Village Retirement Community

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security

Activities

  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Palm Village Retirement Community

4.3overall · 89 ratings combined

4.3★ on Google (89)

Raul Del Bosque

Jun 2026

via Google

⭐⭐⭐⭐⭐ We had the opportunity to attend an event at Palm Village Retirement Community, and it was absolutely amazing! 🎉❤️ A huge thank you to the entire staff for making everyone feel welcomed, valued, and cared for. The atmosphere was full of joy, laughter, and genuine kindness. 🥰👏 Special recognition to the Activities Director and activities team—you are incredible! 🌟 The event was well-organized, engaging, and brought so many smiles to everyone’s faces. Your passion and dedication truly shine through in everything you do. 🎈🎶🎨 Thank you, Team Palm Village, for creating such a wonderful experience for residents, families, and guests. Keep up the amazing work! 🙌❤️

Jasmina Polis

Apr 2026

via Google

The staff here engages awfully with people that live with disabilities (aren't able to verbally clearly express their thoughts). Look somewhere else to get care for your loved ones. My uncle has said numerous times that he doesn't want to be here and wants to return to the plan of care he has established at another facility but this place is refusing to listen to what he has to say because of his disability. He is being held captive by this facility. The providers are trying to distract him with random stories but my uncle was able to see through their mind play and called them out about it. If anyone is able to help us, please reach out.

Marla Wagster

Oct 2025

via Google

This is a nice place of course we dont want to leave our loved ones but if u have to this is the place to be clean nice nurses are sweet ❤️ 💖 ♥️ 💗

Leslie Mastro

Nov 2024

via Google

My mother Beverly Diane Hill lives here and I can’t say enough about the hospitality of all the staff including the faculty and most of all the CNA’s who work so hard on a daily basis to mentally and physically care for the individuals who reside at Palm Village ❤️ Everyone is treated like family and always have a smile on there faces, not to mention the close bond they all create with all….. the faculty is always beautifully decorated and so clean and smells wonderful…. I give this place five stars ⭐️ ⭐️⭐️⭐️⭐️

Vickie Kim

Aug 2023

via Google

The nurses and staff are wonderful!! They assist my mom with all her needs at her request. Also, the community is always clean and presentable. Lastly, my mom loves the menu choices there . . . especially the desserts!!! Thank you, Palm Village!!

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Government Inspection History

5 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 27, 2026Fire Safety Complaint1 citation
  • Provide a written emergency evacuation plan.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected May 11, 2026

Jul 29, 2025Fire Safety StandardHealth Standard22 citations
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2025

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 13, 2025

May 22, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

Aug 2, 2024Fire Safety StandardHealth Standard14 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 27, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 27, 2024

Jul 22, 2019Fire Safety StandardHealth Standard22 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Oct 16, 2019

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2019

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Palm Village Retirement Community offer?

Palm Village Retirement Community offers Assisted Living and Independent Living.

Where is Palm Village Retirement Community located?

Palm Village Retirement Community is located at 703 West Herbert Avenue in Reedley, California.

What do families say about Palm Village Retirement Community?

Reviewers largely praise the warmth, cleanliness, and dedication of the CNAs, nurses, and activities staff at Palm Village, describing a family-like atmosphere. However, one serious complaint about how staff communicated with a resident who has a disability stands out as a notable exception to the otherwise positive picture.

How did Palm Village Retirement Community do on recent health and safety inspections?

Palm Village Retirement Community had 5 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Palm Village Retirement Community?

Submit the Request Information form on this page to connect with Palm Village Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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