MyLivingChoice

Siena Lakes Senior Living Community

2825 Siena Lakes Cir

3.9(17 ratings)· Naples average: 4.5

Part of Erickson Senior Living · 22 communities · 3.9★ average

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Siena Lakes Senior Living Community, photo 11 / 6

Quick Facts

Total units
47
Licensed capacity
47 residents

Florida AHCA

On-site medical office
Medical office located directly on premises
Licensed capacity
Licensed for 47 residents
Campus layout
Large, multi-building community layout

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe a sharply divided experience at Siena Lakes: many praise attentive, helpful staff and an engaged resident community, while others report rude front desk interactions and an unresponsive sales department. Reviewers frequently mention the on-site medical office as a valued feature, and the sizable campus draws admiration for its appearance, though some note it can be hard to navigate and parking is limited. Overall satisfaction seems to hinge heavily on which staff members a family happens to interact with.

What reviewers praise

  • Staff frequently described as helpful and attentive
  • Residents appear active and engaged
  • On-site medical office valued by families
  • Large, well-kept campus praised for appearance

What reviewers flag

  • Multiple reports of rude, dismissive front desk staff
  • One report of unresponsive sales department ignoring requests
  • One reviewer noted limited parking
  • Sharp divide between very positive and very negative reviews

AI-generated from reviews and community data.

Siena Lakes Senior Living Community is a senior living community in Naples, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 17 reviews.

About Siena Lakes Senior Living Community

Siena Lakes is an assisted living community in Naples, Florida, licensed for 47 residents. The facility offers on-site medical services and is designed as a large, multi-building community.

Families report notably mixed experiences. Several praise the staff as helpful and attentive, with residents appearing engaged in activities throughout the community. One family noted the on-site medical office as a valuable amenity. However, other families describe troubling interactions with front desk personnel, citing dismissive attitudes when requesting help with deliveries, and an unresponsive sales department that has failed to remove deceased residents from mailing lists despite repeated requests.

Siena Lakes holds a 3.9 out of 5 rating based on 17 Google reviews. The sharp divide between five-star and one-star feedback suggests inconsistent experiences, with family satisfaction appearing to depend heavily on individual staff interactions rather than systematic practices.

Types of Care at Siena Lakes Senior Living Community

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Siena Lakes Senior Living Community

3.9overall · 17 ratings combined

3.9★ on Google (17)

Priscilla Tylinski

Mar 2026

via Google ↗ · Report

Front desk staff is incredibly rude. I’ve had not one, but multiple occasions where I was greeted with such short and dismissive attitudes when trying to make deliveries to residents. The place is enormous, yet they will refuse to assist with getting special deliveries to your grandparents while they sit behind the desk. What’s worse is they can’t even be polite about it — the attitude is completely unnecessary. For a facility that families trust with their loved ones, you would expect at least basic courtesy and professionalism.

Shelly Matthewson

Dec 2023

via Google ↗ · Report

I am wondering why nation wide so few reviews by residents who live there.., Looking for my mom… but🤔

Chris Bickford

May 2023

via Google ↗ · Report

It's like a landlocked cruise ship crossed with a museum

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Frequently Asked Questions

What types of care does Siena Lakes Senior Living Community offer?

Siena Lakes Senior Living Community offers Assisted Living.

How much does Siena Lakes Senior Living Community cost?

Siena Lakes Senior Living Community has not published its pricing. For context, communities in Naples that publish rates start around $4,335 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Siena Lakes Senior Living Community located?

Siena Lakes Senior Living Community is located at 2825 Siena Lakes Cir in Naples, Florida.

What do families say about Siena Lakes Senior Living Community?

Siena Lakes Senior Living Community carries a 3.9 out of 5 rating from 17 Google reviews. Families describe a sharply divided experience at Siena Lakes: many praise attentive, helpful staff and an engaged resident community, while others report rude front desk interactions and an unresponsive sales department. Reviewers frequently mention the on-site medical office as a valued feature, and the sizable campus draws admiration for its appearance, though some note it can be hard to navigate and parking is limited. Overall satisfaction seems to hinge heavily on which staff members a family happens to interact with. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Siena Lakes Senior Living Community?

Submit the Request Information form on this page, or contact Siena Lakes Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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