Carol Flionis
May 2026
My father stayed at the Shrewsbury Nursing and Rehabilitation Center in April for a respite stay. It was clean and comforting. He spoke very highly of the staff and their attention to his needs.
Shrewsbury Nursing & Rehab Center
40 Julio Drive4.4(47 ratings)· Shrewsbury average: 4.6
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1 / 2Quick Facts
- Total units
- 99
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 99
- Inspections
- View history (31 citations)
- Stay Type
- Offers respite (short-term) stays
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Shrewsbury Nursing & Rehab Center are largely positive, with families praising attentive, respectful care during rehab and long-term stays, though one report describes a serious lapse involving falls and an unattended resident. Overall the community holds a 4.4 out of 5 rating from 47 Google reviews, reflecting a mostly favorable but not universal experience.
What reviewers praise
- Staff described as attentive and compassionate
- Facility described as clean and comforting
- Positive experiences with rehab stays after hospitalization
- Leadership responsive to family concerns
- Respite stay option available
What reviewers flag
- One serious report of falls and unattended resident
- Concerns raised about possible understaffing
AI-generated from reviews and community data.
Shrewsbury Nursing & Rehab Center is a senior living community in Shrewsbury, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 47 reviews.
About Shrewsbury Nursing & Rehab Center
Shrewsbury Nursing & Rehab Center is a skilled nursing and long-term care community licensed for up to 99 residents in Shrewsbury, Massachusetts. All beds are Medicare and Medicaid certified. The facility is operated as a for-profit limited liability company and holds a 5 out of 5 CMS overall star rating.
The center offers 24-hour staffing with on-site registered nurses, private rooms and bathrooms, restaurant-style dining, social activities, housekeeping, and medication management. Amenities include cable or satellite television, dietary accommodations, an emergency call system, wheelchair accessibility, and gathering spaces.
Reviews are mixed. Most reviewers consistently praised staff attentiveness, compassion, and responsiveness to resident needs, describing the facility as clean and comforting. One reviewer noted that "every single staff member who interacted with him was exceptional." However, one reviewer raised serious concerns about care quality and the facility's responsiveness to family concerns.
Types of Care at Shrewsbury Nursing & Rehab Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Shrewsbury Nursing & Rehab Center
4.4overall · 47 ratings combined
4.4★ on Google (47)
Dinesh Faldu
May 2026
Staff at Shrewsbury Rehabilitation center are very experienced and professional. They take care of each and every patients with great respect and caring manners. Deeply appreciate their support for my mom.
Arsanuos Abousetta
Apr 2026
I'm writing this in the hope that somebody will happen to find this review and understand just how apathetic this establishment is to the people it claims to care for. It sincerely breaks my heart to see such glowing comments about a facility who has made it clear they don't care about their subjects. The treatment my father underwent at this facility was negligent at best, malicious at worst; after weeks of phone calls alerting me that he kept falling over on their watch, I set up a meeting specifically to air my grievances about their care of him - and even when trying to acknowledge during this meeting that they may be overworked or understaffed, the head of nursing immediately cuts me off and says "that's not true" (OK, so then is it negligence or just plain incompetence?) Later that same day, I went to visit my father and couldn't see him in his bed from the doorway, so I went further inside and found him facedown on the disgusting floor, completely unattended to; I had to run down the hall to find someone to bother doing something. The bedside manner is non-existent, the care and attention are dismal, and it is impossible to feel an ounce of compassion coming from any staff member in that building. It's possible they'll say this isn't reflective of their typical standards, but everything I watched my father go through in that building suggests exactly the opposite. If you're a jaded healthcare professional, you need to find a new line of work.
Michael Rogers
Mar 2026
I am so grateful to everyone at Shrewsbury Nursing and Rehab for providing such kind and attentive care for my father during his nearly two month stay after a hospitalization. Every single staff member who interacted with him was exceptional and made an enormously positive difference in his life. Thank you so much.
R T
Jan 2026
I want to thank the leaderahip team, Heather -Director, Rea (Head of Nursing), Nancy (dietition)for listening to my concerns regarding my mom's needs. They were incredible. They took ownership to rectify the situation and so far so good. Ialso want to say the the head nurses, Miriam, and Tony are compassionate, and kind to the residents there. My mom is happy and safe as a result of all the staff efforts.
Government Inspection History
6 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 12, 2026Fire Safety StandardHealth Standard5 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2026
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2026
Nov 4, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2025
Nov 27, 2024Fire Safety StandardHealth Standard18 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2025
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2025
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2025
Provide hallway or ground-level exits in all residents' rooms.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2025
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity B of L: potential for minimal harm, patternCorrected Jan 11, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jan 11, 2025
Dec 6, 2023Infection Control1 citation
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2024
Sep 19, 2023Fire Safety StandardHealth ComplaintHealth Standard5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Aug 3, 2023Infection Control1 citation
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Shrewsbury Nursing & Rehab Center offer?
Shrewsbury Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Where is Shrewsbury Nursing & Rehab Center located?
Shrewsbury Nursing & Rehab Center is located at 40 Julio Drive in Shrewsbury, Massachusetts.
What do families say about Shrewsbury Nursing & Rehab Center?
Reviews for Shrewsbury Nursing & Rehab Center are largely positive, with families praising attentive, respectful care during rehab and long-term stays, though one report describes a serious lapse involving falls and an unattended resident. Overall the community holds a 4.4 out of 5 rating from 47 Google reviews, reflecting a mostly favorable but not universal experience.
How did Shrewsbury Nursing & Rehab Center do on recent health and safety inspections?
Shrewsbury Nursing & Rehab Center had 6 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Shrewsbury Nursing & Rehab Center?
Submit the Request Information form on this page, or contact Shrewsbury Nursing & Rehab Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Shrewsbury Nursing & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.
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