3.4(63 ratings)· Toms River average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Shore Gardens are sharply mixed, with several families praising individual aides and nurses for compassionate, attentive care, while others describe serious safety lapses including medication errors and a fall injury. The community has a 3.4 out of 5 rating from 63 Google reviews, reflecting this split experience.
AI-generated from reviews and community data.
Shore Gardens Rehabilitation & Nursing Center is a senior living community in Toms River, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 63 reviews.
Shore Gardens Rehabilitation & Nursing Center is a skilled nursing and long-term care facility in Toms River, New Jersey, licensed for 149 residents. It provides both rehabilitation services and ongoing nursing care.
Family reviews paint a sharply divided picture. Several families describe attentive staff members by name, noting caregivers who "go above and beyond" and nursing that maintains "phenomenal communication." Activities programming has impressed some families. However, other families report serious safety and hygiene concerns, including medication errors, inadequate fall prevention for high-risk residents, and cleanliness issues. These negative accounts describe staff who did not follow established protocols or maintain basic standards of care.
Shore Gardens holds a 3.4 out of 5 rating across 63 Google reviews, reflecting this inconsistency. Prospective residents and their families should speak directly with current staff, request specific care plans, and visit at different times to assess whether the facility's care standards align with their needs.
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Help Me Choose3.4overall · 63 ratings combined
3.4★ on Google (63)
james Burns
Mar 2026
My grandpa came home today after his rehab stay at shore gardens. He asked me to write this review because he didn’t have an account. His experience at this facility was great. He said that every staff member was helpful and caring. Tammy, Vickie, Alexa and Michelle were amazing.
Rob Bender
Feb 2026
Excellent care. Nursing goes above and beyond with phenomenal communication anytime I need it. The activities that they have for their residents surpassed my expectations by far. I would give six stars if I could.
Tom Frank
Feb 2026
I want to share something I consider very important about one of the technician aides here. I feel this technician needs to be recognized for going so far above and beyond anything which I as a patient could have expected or hoped for my name is Thomas Frank and I am a patient here. The technician I am referring to is named Chris. Chris has done so much in caring for me! He has shown me kindness and compassion beyond what I could ever imagine! I am forever grateful to Chris and will never forget him. Please recognize Chris! Shore gardens is blessed to have Chris on staff Thank you Chris. Thomas a Frank United States Army veteran retired Additional comment I wanted to add on to my post because there have been several people who have gone above and beyond such as Danielle who always dresses exquisitely which most of the people here do but she is so kind another one who is always dressed so nice and I know her name is Brittany. Britney is someone I wanted to mention she is very kind and caring compassionate And always goes above and beyond in her responses ! when I have asked for any assistance she is always there.! Thank you Brittany ! I hope both you and Danielle are recognized and shown appreciation I want to mention Chris again who I have mentioned often. Today he went above and beyond again by helping me in giving me a haircut that was months past due! Again this is something that he is not required or asked to do. It is something he has taken upon himself out of his kind and caring persona. I could never repay everyone here for all they have done. Thank you to everyone and including those I have failed to mention please forgive me. There is one other person I have to mention now and that is Erin!!! There have been so many times I needed assistance or just someone to speak to for help locating the correct person. I would call the desk and Erin would help me and it often required her to make additional phone calls and she was always pleasant and never complained about anything I asked. I ask that the facility recognize these wonderful people. And of course people I have mentioned in the past such as Meg who even though she is on a different floor never fails to come and see how I am doing! And Eden who always lifts me up when I feel despair and others such as Janet and nurses like RJ and Kathy and Diane and tin and Pam the problem is I'm leaving some people out but not because of intention because I have just forgotten some of them and thank you too Mr woods and Omar and others God bless you all I will always remember you and keep you in my prayers with love I remain Thomas Frank United States Army retired Omar has done so much it has gone so far above what I would expect of any CNA please make sure that he is recognized. Along with everyone I have mentioned here Thank you again to Chris and Eden and Omar and Mr woods and Vinny and Dan and Ava and everyone else that I would need three more pages to write their names but special gratitude must be mentioned to the first person who welcomed me and helped me and that was Meg on the second floor thank you all and God bless you Thomas Frank United States Army retired I do not know how to start a new review so I want to just mention something here. I know I have said how much I appreciate love and respect my dear aid Meg. Although she is not really assigned to me there is not a day goes by that she does not come to see me to ask if I need anything and to check on me and to offer care for me. I will never forget her and the facility should be grateful to have her. May God bless her and protect her. Thank you Meg! I love you for all you do for me which is much more than I deserve. God bless you always! I want to offer additional thanks to Derek and to Omar. They are both phenomenal CNAs who go above and beyond each and every day. I am grateful to both Derek and Omar. They both take the time to care for me no matter how busy they are. Thank you Derek and Omar I will never forget all you do for me Thomas Frank United States Army retired
Rosanna Sclano
Nov 2024
Shore Gardens almost killed my father today by overdosing him with the wrong medication bcuz the nurse Cathy did not read his chart correctly. Also my mom went to see my father only to find him in filth. This facility should be shut down bcuz like every nursing home they don’t care about your family member. These nurses or aides don’t have any humility, humanity or compassion. They all should go back to school to relearn bcuz they forget why they chose this line of work. Disgusting!
Barbatos TFEchoSix
Oct 2022
This place is absolute trash. I would you to not even click on the link to view the establishment because it’s a waste of time and could potentially put your loved ones in more harm or danger. My father has been a resident of the facility for 2-3 weeks now. He had a stroke disabling his left side so he can only use his right, which means he’s at constant fall risk. Instead of following guidelines and making sure the patients are as safe as possible they chose to. It put his bed rails on and he fell out of his bed hitting his head. He has pneumonia again, due to them not suctioning his trachea tube as frequently as they should. I wish I had trusted my gut when I looked at the place to begin with as many negative reviews as they have. Again, please don’t send your family here. I’m contacting a lawyer immediately, please move your family members this place needs to be shut down.
7 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 16, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 3, 2025
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Respond appropriately to all alleged violations.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2021
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Shore Gardens Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
Shore Gardens Rehabilitation & Nursing Center is located at 231 Warner Street in Toms River, New Jersey.
Shore Gardens Rehabilitation & Nursing Center carries a 3.4 out of 5 rating from 63 Google reviews. Reviews for Shore Gardens are sharply mixed, with several families praising individual aides and nurses for compassionate, attentive care, while others describe serious safety lapses including medication errors and a fall injury. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Shore Gardens Rehabilitation & Nursing Center had 7 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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