2.8(22 ratings)· Chicago average: 3.9
1 / 2CMS Care Compare
Family reviews of Sheridan Village are decidedly mixed, with several reporting serious lapses in personal care and safety alongside a couple of reviewers who found the atmosphere calm and staff helpful. The facility combines skilled nursing with psychiatric rehabilitation and sits on the Chicago lakefront, but its low overall rating reflects recurring concerns about attentiveness and communication.
AI-generated from reviews and community data.
Sheridan Village Nursing and Rehabilitation Center is a senior living community in Chicago, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 22 reviews.
Sheridan Village Nursing and Rehabilitation Center is a 191-bed skilled nursing and psychiatric facility located in Chicago, Illinois, on the lakefront, with several rooms offering views of Lake Michigan. The community has served the Chicago area since 1971 and provides personalized, goal-oriented care aimed at helping staff know each resident on an individual basis.
The facility offers a distinctive combination of skilled nursing care and psychiatric rehabilitation. Services include therapy services, comprehensive nursing, specialty therapies, psychiatric rehabilitation, social services, and financial aid services. The nursing department is staffed around the clock, and Master's and Bachelor's level Social Services are available to residents seven days a week.
Sheridan Village's rehabilitation program addresses both mental and physical aspects of resident well-being, focusing on improving physical strength, supporting activities of daily living, and managing mental health needs. Daily group and individual therapy sessions are provided and managed by Doctoral Candidates under the supervision of an in-house Doctorate of Clinical Psychology, who also provide psychological testing for residents.
The community offers specialty programs such as Adapt and Moving On, designed to help residents feel involved in their community, along with a monthly activity calendar to keep residents informed of upcoming events. Amenities include lakefront views and a complimentary in-house salon offering haircuts. Friends and family are welcome to visit and participate in the resident experience.
Sheridan Village supports residents and families through the transition from home to the facility, incorporating physician-prescribed therapy and structured daily activities to stimulate social and emotional well-being. The team also assists with discharge planning, independent living skills, and community placement to help residents thrive after their stay.
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Help Me Choose2.8overall · 22 ratings combined
2.8★ on Google (22)
Terris Clark
Dec 2025
I will say that the staff is nice. Helpful and courteous. 1CNA who is always on point is Rasheed. He does his job to the best that I can tell. He is a punctual employee. He starts work when he hits the floor. He does the most for his residents. He is very kind and helpful when it comes to talking with his clients. I know he deserves an award for employee of the day, week, month or year.
Hector Sanchez
Oct 2025
It feels very nice and it feels calm, there is nothing more to say, more than anything to complain, it is a good price to be here with food, a roof and the people you can communicate with, I am grateful because this And the employees who work here are here to help you and they are not perfect but treat them better and then you can be better too in doing what you have to be able to recover your things. But in these moments 2025 I am grateful to be here and the nervous one is simple nurses who are working to be here in this space is calm relaxed clean there is not much bad vibes anymore Your God thank you for being here and I am still here and I continue demanding that when I finish here I will return to my home in Arizona with my children and my wife. First of all, God bless you and have a good day.In the Chicago area
Mac Wallach
Apr 2025
Van drivers blow through stop signs in school/residential areas. When I called to warn the administrative staff they pretended they couldn’t hear the call, then barked “what do you want” before hanging up. Are these the folks you want in charge of your elders?
D E Mollis
Aug 2023
Please, for your loved ones sake, do NOT admit them to this facility. While I did meet a few dedicated employees, most could not care less for the residents on the nursing room floor. My brother was pretty much bed bound while staying on the second floor. His money was stolen from his trust fund and he was treated inhumanely. If they are independent they may stand half a chance but still are kept inside and cannot go outside unless someone accompanies them...which staff does not do.
Kim R Rogers
May 2022
I would never recommend this place, EVER! I had high hopes when my spouse needed long term care, but she was not treated properly or watched properly. She was constantly falling and had ER trips all due to lack of care. The day we picked her up to transfer her, she had horrible bruises from falling and every single nail was broken with blood under it. She was filthy!!! Her hair had not even been washed nor trimmed in the 6 months there. All anyone needed do was ask me and I sent it, but yet, she was too much trouble for them. Doctors at her new place have evaluated her and said she was way over medicated. Some drugs aren't even on the market anymore that they sent with her. The staff seem to do what they can, but it is not patient friendly and if you require services beyond what they want or have to give, forget it. Fight to keep your family member out of this place!!! I have seen state hospitals run more efficiently than this!
12 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2025
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 30, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2023
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sheridan Village Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Sheridan Village Nursing and Rehabilitation Center has not published its pricing. For context, communities in Chicago that publish rates start around $1,059 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Sheridan Village Nursing and Rehabilitation Center is located at 5838 North Sheridan Road in Chicago, Illinois.
Family reviews of Sheridan Village are decidedly mixed, with several reporting serious lapses in personal care and safety alongside a couple of reviewers who found the atmosphere calm and staff helpful. The facility combines skilled nursing with psychiatric rehabilitation and sits on the Chicago lakefront, but its low overall rating reflects recurring concerns about attentiveness and communication.
Sheridan Village Nursing and Rehabilitation Center had 12 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Sheridan Village Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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