5838 North Sheridan Road
2.8(22 ratings)· Chicago average: 3.9
1 / 2CMS Care Compare
Family reviews of Sheridan Village are decidedly mixed, with several reporting serious lapses in personal care and safety alongside a couple of reviewers who found the atmosphere calm and staff helpful. The facility combines skilled nursing with psychiatric rehabilitation and sits on the Chicago lakefront, but its low overall rating reflects recurring concerns about attentiveness and communication.
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Sheridan Village Nursing and Rehabilitation Center is a 191-bed skilled nursing and psychiatric facility located in Chicago, Illinois, on the lakefront, with several rooms offering views of Lake Michigan. The community has served the Chicago area since 1971 and provides personalized, goal-oriented care aimed at helping staff know each resident on an individual basis.
The facility offers a distinctive combination of skilled nursing care and psychiatric rehabilitation. Services include therapy services, comprehensive nursing, specialty therapies, psychiatric rehabilitation, social services, and financial aid services. The nursing department is staffed around the clock, and Master's and Bachelor's level Social Services are available to residents seven days a week.
Sheridan Village's rehabilitation program addresses both mental and physical aspects of resident well-being, focusing on improving physical strength, supporting activities of daily living, and managing mental health needs. Daily group and individual therapy sessions are provided and managed by Doctoral Candidates under the supervision of an in-house Doctorate of Clinical Psychology, who also provide psychological testing for residents.
The community offers specialty programs such as Adapt and Moving On, designed to help residents feel involved in their community, along with a monthly activity calendar to keep residents informed of upcoming events. Amenities include lakefront views and a complimentary in-house salon offering haircuts. Friends and family are welcome to visit and participate in the resident experience.
Sheridan Village supports residents and families through the transition from home to the facility, incorporating physician-prescribed therapy and structured daily activities to stimulate social and emotional well-being. The team also assists with discharge planning, independent living skills, and community placement to help residents thrive after their stay.
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Help Me Choose2.8overall · 22 ratings combined
2.8★ on Google (22)
Terris Clark
Dec 2025
I will say that the staff is nice. Helpful and courteous. 1CNA who is always on point is Rasheed. He does his job to the best that I can tell. He is a punctual employee. He starts work when he hits the floor. He does the most for his residents. He is very kind and helpful when it comes to talking with his clients. I know he deserves an award for employee of the day, week, month or year.
Hector Sanchez
Oct 2025
It feels very nice and it feels calm, there is nothing more to say, more than anything to complain, it is a good price to be here with food, a roof and the people you can communicate with, I am grateful because this And the employees who work here are here to help you and they are not perfect but treat them better and then you can be better too in doing what you have to be able to recover your things. But in these moments 2025 I am grateful to be here and the nervous one is simple nurses who are working to be here in this space is calm relaxed clean there is not much bad vibes anymore Your God thank you for being here and I am still here and I continue demanding that when I finish here I will return to my home in Arizona with my children and my wife. First of all, God bless you and have a good day.In the Chicago area
Mac Wallach
Apr 2025
Van drivers blow through stop signs in school/residential areas. When I called to warn the administrative staff they pretended they couldn’t hear the call, then barked “what do you want” before hanging up. Are these the folks you want in charge of your elders?
D E Mollis
Aug 2023
Please, for your loved ones sake, do NOT admit them to this facility. While I did meet a few dedicated employees, most could not care less for the residents on the nursing room floor. My brother was pretty much bed bound while staying on the second floor. His money was stolen from his trust fund and he was treated inhumanely. If they are independent they may stand half a chance but still are kept inside and cannot go outside unless someone accompanies them...which staff does not do.
Kim R Rogers
May 2022
I would never recommend this place, EVER! I had high hopes when my spouse needed long term care, but she was not treated properly or watched properly. She was constantly falling and had ER trips all due to lack of care. The day we picked her up to transfer her, she had horrible bruises from falling and every single nail was broken with blood under it. She was filthy!!! Her hair had not even been washed nor trimmed in the 6 months there. All anyone needed do was ask me and I sent it, but yet, she was too much trouble for them. Doctors at her new place have evaluated her and said she was way over medicated. Some drugs aren't even on the market anymore that they sent with her. The staff seem to do what they can, but it is not patient friendly and if you require services beyond what they want or have to give, forget it. Fight to keep your family member out of this place!!! I have seen state hospitals run more efficiently than this!
Sheridan Village Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Sheridan Village Nursing and Rehabilitation Center is located at 5838 North Sheridan Road in Chicago, Illinois.
Family reviews of Sheridan Village are decidedly mixed, with several reporting serious lapses in personal care and safety alongside a couple of reviewers who found the atmosphere calm and staff helpful. The facility combines skilled nursing with psychiatric rehabilitation and sits on the Chicago lakefront, but its low overall rating reflects recurring concerns about attentiveness and communication.
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