Marianne Uphold
Apr 2026
Very dedicated workers who help the elderly.
Shepherd's Staff In-home Care
205 Broadway St #2104.8(18 ratings)· Frederick average: 4.3
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1 / 6Quick Facts
- Service Area
- Serves Frederick, Carroll, Washington, Montgomery Counties MD
- Licensing
- Licensed residential service agency by Maryland health department
- Memory Care Support
- Specialized safety monitoring for memory-related conditions at home
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Shepherd's Staff In-home Care as reliable, compassionate, and flexible, with several reviewers praising specific caregivers and office staff by name for supporting loved ones through end-of-life care. One reviewer noted a recurring issue with last-minute cancellations, but the overwhelming majority of feedback is highly positive.
What reviewers praise
- Caregivers described as kind, punctual, and reliable
- Staff praised for flexibility with scheduling needs
- Strong communication with families noted repeatedly
- Compassionate support during end-of-life care
- Agency led by experienced nurses
What reviewers flag
- One report of caregivers canceling with little notice
AI-generated from reviews and community data.
Shepherd's Staff In-home Care is a home care agency serving Frederick, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Social Activities, Transportation Services and Housekeeping. Families rate it 4.8 out of 5 across 18 reviews.
About Shepherd's Staff In-home Care
Shepherd's Staff In-home Care provides in-home care services for seniors in Frederick, Carroll, Washington, and Montgomery Counties in Maryland. The agency is licensed as a residential service agency by the Maryland Department of Health and Mental Hygiene, Office of Health Care Quality.
The organization offers companion care services including light housekeeping, laundry, and maintaining a clean home environment. They also provide specialized care for memory-related conditions with safety monitoring, as well as outings, incidental transportation, social interaction, and companionship to support seniors' daily lives.
The agency is led by experienced nurses who bring expertise to ensure all aspects of care meet high standards. Shepherd's Staff emphasizes helping seniors maintain independence and feel safe and calm in their home environment through structured daily routines and consistent support.
Types of Care at Shepherd's Staff In-home Care
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Transportation Services
Activities
- Social Activities
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Help Me ChooseReviews of Shepherd's Staff In-home Care
4.8overall · 18 ratings combined
4.8★ on Google (18)
Susan Walters
Sep 2025
Shepherds Staff Caregivers helped care for my mother in her final months and days. The caregivers were kind and courteous. They recognized mom’s needs and were quick to help her and keep her safe. Caregivers were punctual and reliable. They communicated well and my family and I felt comfortable when mom was in their care.<br>Often they would go beyond what was expected, keeping my house in order and giving my dog the attention that he needed when they had extra time.<br>I highly recommend Shepherds Staff as a highly reliable agency with caregivers who give compassionate care to elderly people.
William Zwack
Jun 2025
We recently engaged Shepard's In Home Care for my 90-year-old mother, and they have been wonderful. They are very professional, have caring staff, and provide personalize attention to their clients. I would definitely recommend their services.
Beth Yook
Jun 2025
I would highly recommend Shepard Staff! Any team member I spoke with was helpful, listened carefully and was easy to communicate with. We had a unique situation with my mom and they were flexible, reached out regularly and willing to meet us where we were. So grateful for them and would work with SS again if needed, no question.
Matthew Sitler
Apr 2025
Shepherd Staff and their team were wonderful support and care givers for my mom who recently passed. A special thanks to Ann and Jodi who were always available to comfort my mother in times of need. 🙏
Frequently Asked Questions
What types of care does Shepherd's Staff In-home Care offer?
Shepherd's Staff In-home Care offers At-Home Care.
Where is Shepherd's Staff In-home Care located?
Shepherd's Staff In-home Care is located at 205 Broadway St #210 in Frederick, Maryland.
What do families say about Shepherd's Staff In-home Care?
Shepherd's Staff In-home Care carries a 4.8 out of 5 rating from 18 Google reviews. Families describe Shepherd's Staff In-home Care as reliable, compassionate, and flexible, with several reviewers praising specific caregivers and office staff by name for supporting loved ones through end-of-life care. One reviewer noted a recurring issue with last-minute cancellations, but the overwhelming majority of feedback is highly positive. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Shepherd's Staff In-home Care?
Submit the Request Information form on this page, or contact Shepherd's Staff In-home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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