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Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia

1600 John Rolfe Parkway

3.7(70 ratings)· Richmond average: 4.4

Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia, photo 11 / 5

Quick Facts

Total units
101
Ownership
For profit, Limited Liability company
Certified beds
120
Care Options
Offers short-term rehab and respite stays
Ownership
Recently transitioned from Beth Shalom to Gardens

What Families Think

Families describe a community with genuinely strong short-term rehabilitation outcomes, but memory care and long-term care experiences appear to have declined sharply after a recent ownership change, with reports of safety and communication problems. Reviews are polarized between glowing praise for rehab therapy staff and serious concerns about staffing, call-button response times, and administrative responsiveness.

The Good

  • Rehab team credited with dramatic patient recovery
  • Physical therapy staff called professional and helpful
  • Family-like, welcoming atmosphere from administrator
  • Activities director actively plans outings and events

The Bad

  • One report of 1–2 hour call button wait times
  • Repeated communication failures from administration, messages ignored
  • Reliance on temporary agency staff after turnover
  • Reviewer notes sharp decline in care quality since ownership change

AI-generated from reviews and community data.

Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia is a senior living community in Richmond, Virginia offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 70 reviews.

About Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia

Shalom Gardens Health & Rehabilitation is an assisted living community located in Richmond, Virginia. The community provides personalized support designed to help residents maintain their independence while receiving the assistance they need for daily living.

The community offers flexible care options tailored to different needs, including short-term care for temporary support and 24/7 care for residents requiring ongoing assistance. Staff members emphasize building lasting relationships with residents and families, noting that many residents have been with the community for years and receive consistent, compassionate support.

Amenities and services are designed to enhance residents' quality of life with conveniences and touches intended to make daily living smoother and more enjoyable. The community fosters a vibrant environment where residents feel valued and connected.

Shalom Gardens benefits from its location in Richmond, which offers residents easy access to cultural and recreational opportunities. The area features museums and historic landmarks including the Virginia State Capitol and the Edgar Allan Poe Museum, as well as galleries and live music venues. Outdoor enthusiasts can visit Lewis Ginter Botanical Garden and the James River Park System, while unique shopping and dining experiences are available in nearby neighborhoods like Carytown.

Types of Care at Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia

3.7overall · 70 ratings combined

3.7★ on Google (70)

Ida Morgan

Jul 2026

via Google

It's so disappointing to see such a vibrant & upbeat memory care facility to go straight to the pits. We've been on board a couple of years. The sell from Beth Shalom to the Gardens was very recent at the time.The upkeep was still excellent. The grounds very nice with clean accommodations. They had a very active schedule and looked after the residents overall well being with permanent employees. Oh My! Everything I described above no longer exists. The facilities upkeep, staff, food, activities & overall care is just sad. The residents wander aimlessly. All of the furniture and interior is unrecognizable. I have to now bring a seat with me to visit. All of the original management and mist of the staff are gone. Replaced by a temporary agency. The trust and repor with the residents and families is gone. Temporary staff do not have anything invested and it shows. The photo shows the 4th of July this year. What a difference a year makes! The residences, the last couple of years, enjoyed a garden they participated in planting and growing, cookouts, ice cream socials are now forgotten. I cannot express my dissatisfaction and disappointment. God bless the remaining, as very few are left.

Emily Moneymaker

May 2026

via Google

Safety and Communication Failures – Management Please Respond Update on Review below: The facility replied asking me to call, I called and left a message for the Administrator 2 days ago and have not received a call back, again. Also still no response to my email from 9 days ago related to concerns on wait time for assistance. While the Physical Therapy team has been professional and helpful, the nursing and administrative failures at this facility are a serious concern. I am posting this publicly because my repeated private attempts to contact leadership have been ignored for over a week. 1. Patient Safety & Neglect: My family member, who is a fall risk and requires assistance for transfers and toileting, consistently waits 1–2 hours for a response to the call button. Staff frequently turn off the alert and promise to return, only to leave the patient waiting for hours. This is a significant safety and dignity issue. 2. Complete Administrative Breakdown: I have left numerous messages for the Unit Manager and Administration that remain unreturned. Even simple coordination, like confirming transport for medical appointments, is ignored. 3. Unprofessional Oversight: It is telling that the Administrator’s voicemail greeting is still set to a different person’s name. This lack of attention to detail reflects the lack of oversight on the floor. I am still waiting for a return call regarding my family member's care and transport schedule. If management is reading this, please check the multiple emails and voicemails sent by Ms. Moneymaker over the past week.

Kathy Sita

Apr 2026

via Google

I have a family member at SG and have communicated with the new activities director. It takes a lot of work, energy, creativity, patience, compassion, and imagination to plan and carryout all the recreational activities for the residents. She checks “all those boxes” with the assistance of the other activities staff. She talks to the residents about their interests and their concerns. It’s impossible to make everyone happy, but she would like to. She is friendly, caring, and concerned about the well being of the residents. There have been parties, lunch outings, and shopping outings. It has been a pleasure, and I look forward to seeing what else she has planned.

Shanika Venable

Aug 2025

via Google

I had an awesome experience with the services that were provided to my family member at shalom Gardens, Health And Rehab rehabilitation center. The staff was very knowledgeable had great customer service and were very professional. The Administrator went above and beyond just with the accessibility, the family like welcoming atmosphere And made you feel as if your family member was one of his own. I really appreciate it all the efforts that were put forth and the great care that was given. I would recommend this facility to anyone in need of rehab services.

Mary Malone

Feb 2025

via Google

Shalom Gardens has the most incredible rehab services! This talented team brought my Mom back from a very tough hospitalization to her pre-hospital baseline—maybe better. When she arrived at the facility she was only 80 pounds, unable to walk, speak plainly or perform any tasks of daily living. She is leaving 30 days later at 94 pounds, walking, dressing, talking clearly, laughing, playing bingo and planning a night out for pizza! Thank you SG rehab team and care staff for your compassion and amazing care!

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Government Inspection History

10 inspection visits in the last three years, 85 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Fire Safety StandardHealth Standard15 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

Jul 22, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2025

May 13, 2025Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

Feb 24, 2025Health Complaint5 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2025

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

Sep 6, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 1, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 1, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 1, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024

May 8, 2024Health Complaint3 citations
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

Dec 7, 2023Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024

Oct 4, 2023Fire Safety StandardHealth ComplaintHealth Standard35 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity G of L: actual harm, isolatedCorrected Nov 19, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 19, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 19, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2023

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Have an alternate power supply for its alarm system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2024

Jul 25, 2023Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2023

Sep 10, 2021Fire Safety StandardHealth Standard14 citations
  • Provide and implement an infection prevention and control program.

    Severity L of L: immediate jeopardy, widespreadCorrected Jan 12, 2022

  • Perform COVID19 testing on residents and staff.

    Severity L of L: immediate jeopardy, widespreadCorrected Jan 12, 2022

  • Report COVID19 data to residents and families.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2022

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2021

  • Have proper power supply for life support equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2021

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia offer?

Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia located?

Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia is located at 1600 John Rolfe Parkway in Richmond, Virginia.

What do families say about Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia?

Families describe a community with genuinely strong short-term rehabilitation outcomes, but memory care and long-term care experiences appear to have declined sharply after a recent ownership change, with reports of safety and communication problems. Reviews are polarized between glowing praise for rehab therapy staff and serious concerns about staffing, call-button response times, and administrative responsiveness.

How did Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia do on recent health and safety inspections?

Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia had 10 government inspection visits in the last three years, with 85 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia?

Submit the Request Information form on this page to connect with Shalom Gardens Health & Rehabilitation: Nursing Home & Assisted Living In Virginia and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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