4.8(35 ratings)· Kennewick average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Serengeti Care is a home health and hospice agency in Kennewick, Washington that families rate highly, with reviewers praising the office staff's communication and willingness to quickly resolve caregiver mismatches. Reviewers repeatedly single out leadership by name for being responsive, accommodating, and easy to work with.
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Serengeti Care is a home care agency serving Kennewick, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 35 reviews.
Serengeti Care is a home health and hospice provider serving Kennewick, Washington. The company offers in-home care services delivered by professional caregivers coordinated through an office-based team.
Families consistently praise the responsiveness and communication from leadership and office staff. The branch manager and scheduling coordinator are noted for their attention to detail, flexibility with client needs, and willingness to address concerns quickly, one family noted that when they were unhappy with an initial caregiver assignment, a replacement was arranged within two days. Caregivers themselves are described as professional, reliable, and knowledgeable, with families appreciating both their competence and compassionate approach to care.
Serengeti Care holds a 4.8 out of 5 Google rating based on 35 reviews, reflecting strong satisfaction across families who have used the service.
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Help Me Choose4.8overall · 35 ratings combined
4.8★ on Google (35)
B A Perez
May 2026
What a wonderful experience to work with a Christina and Grace! As a busy mother I need flexibility with my schedule. Christina and Grace are very attentive to my needs and requests. When I didn’t like my first assignment they were able to get me a new client within 2 days. My very grateful for how much care this team has provided me.
Yvette Edmond
May 2026
If your ever in need of home health care, I highly recommend Serengeti Care in Kennewick. From the office staff to the caregivers you will find a top notch group of employees who are professional, reliable, compassionate and caring. Above all Cristina Grace are bith attentive to details and willing to go the extra mile to find a solution. You wont regret choosing Serrigett Care for all your needs.
jason deems
Apr 2026
I’ve know Erika for years and she leads her team in this area. She is kind, caring and advocates for her managers, clients and caregivers. If you need care for a loved one you should check this company out!
Patsy
Apr 2026
This is the first care providing company that actually communicates with me. I enjoy speaking with the office staff who are always polite and friendly and helpful. When I had informed the office that I was unhappy with one of my care providers, they immediately took action and sent a new one to me who I am more than happy with as she meets all my needs and is very knowledgeable, respectful, and the most important, compassionate. I am very satisfied with my experience with this company. I am also a big supporter of black owned business, which is a main reason I chose Serengeti care.
Samantha Borrego
Apr 2026
Finding a home care agency that balances professional excellence with genuine heart is rare, but Serengeti Home Care in Kennewick nails it. The leadership here makes all the difference. Christina, the Branch Manager, sets a high standard for care and is incredibly easy to work with, while Grace, the Schedule Coordinator, is an absolute wizard at being accommodating. Whether you are a client needing flexibility or a staff member looking for a supportive environment, they actually listen and follow through.
Serengeti Care offers At-Home Care.
Serengeti Care has not published its pricing. For context, communities in Kennewick that publish rates start around $2,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Serengeti Care is located at 8382 W Gage Blvd Ste K in Kennewick, Washington.
Serengeti Care carries a 4.8 out of 5 rating from 35 Google reviews. Serengeti Care is a home health and hospice agency in Kennewick, Washington that families rate highly, with reviewers praising the office staff's communication and willingness to quickly resolve caregiver mismatches. Reviewers repeatedly single out leadership by name for being responsive, accommodating, and easy to work with. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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