Sentara Home Care Services
5372 Discovery Park Boulevard, Suite 2015(1 rating)· Williamsburg average: 4.4
Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2017
Home Health Compare
Sentara Home Care Services is a home health agency serving Williamsburg, Virginia offering Home Health.
About Sentara Home Care Services
Sentara Home Care Services is a Medicare-certified home health agency serving Williamsburg, VA and has been Medicare certified since 2017. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Sentara Home Care Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Sentara Home Care Services
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Medicare Quality of Care
Sentara Home Care Services is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety85%US 82%
301 completed patient surveys, 28% response rate.
Hospital outcomes
- Discharged to the community95%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)6%US 4%Worse than
- Preventable hospital visits during care (lower is better)6%US 11%Better than
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around89%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations86%US 61%
Service area
Sentara Home Care Services reports serving 18 ZIP codes, including Williamsburg, Yorktown, Barhamsville, Charles City, King William, Lanexa, New Kent, Newport News, Providence Forge, Quinton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497748. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Sentara Home Care Services offer?
Sentara Home Care Services offers Home Health.
Where is Sentara Home Care Services located?
Sentara Home Care Services is located at 5372 Discovery Park Boulevard, Suite 201 in Williamsburg, Virginia.
Does Medicare cover care from Sentara Home Care Services?
Yes. Sentara Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Sentara Home Care Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Sentara Home Care Services?
Submit the Request Information form on this page to connect with Sentara Home Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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