Anita
May 2026
Overall, from a service provider prospective, they are excellent. My “helper,” Nyah is wonderful in so many ways. She has always treated me with empathy, respect, and care. She goes above and beyond to assist me in my recovery; no task/assignment is too big for her. She’s a perfectionist at heart, and I swear she was born with extraordinary empathy. From an administrative perspective, the daily staff has worked diligently to understand and then meet my needs - especially Joy who has a kind and understanding approach. The AI features and the after-hours staff have some kinks to resolve, which explains the 4-star rating. To the extent possible, the transition from daily staff to after-hours staff should be seamless to the customer.






