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Shavano Park Senior Living

14706 Hidden Glen Woods

4.5(91 ratings)· San Antonio average: 4.3

Shavano Park Senior Living — photo 11 / 6

Quick Facts

Total units
8
Licensed capacity
8 residents

Texas HHSC

Community Size
Very small, licensed for just 8 residents

What Families Think

Most reviewers describe attentive, compassionate staff and a clean, comfortable environment, with several families specifically praising the memory care team's impact on their loved ones' well-being. However, one family reported serious neglect, unsanitary conditions, and slow billing resolution after a parent's death, a stark contrast to the otherwise positive experiences shared.

The Good

  • Staff frequently praised by name for compassion
  • Attentive caregivers noted by multiple families
  • Meals described as wonderful by several reviewers
  • Memory care staff praised for improving residents' lives
  • Facility described as clean and beautiful

The Bad

  • One report of neglect, soiled bedding, and infrequent checks
  • One report of slow refund of prorated fees after death
  • No published pricing information

AI-generated from reviews and community data.

About Shavano Park Senior Living

Senior Haven Assisted Living Llc is a assisted living community in San Antonio, Texas. The community is licensed for up to 8 residents.

Families rate Senior Haven Assisted Living Llc 4.5 out of 5 based on 91 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.5overall · 91 ratings combined

4.5★ on Google (91)

Andrea

May 2026

via Google

Please stay away from this place. My mom and dad passed after they were there for just 3 months. My mom was an independent person walking until she fell. When she fell, they put her in a wheelchair and never took her out. Because my mom passed away December 9th, they are prorating her time there and have yet to pay me back. Please be wary of this place. Whenever you call, they are in meetings. They are fast to take your money, but when they owe it to you back you're going to wait forever. We are already 5 months since my parents passed. Both of them died in December. Their food sucks too. My dad would not eat it. I had to bring him food. My mom's bed literally had shit on it. My uncle was the one who saw it. They leave the residents wet. Supposed to check on them every hour. Well I had to buy cameras cause it wasn't happening. My sister and I would have to call the director to get someone to help tend to my parents.

Carolyn Taylor

Mar 2026

via Google

My father has been in Shavano Park Senior Living and Memory Care for over a year now and my family and I are VERY pleased with his care. Thank you Gracie for checking in on him so regularly. We appreciate you and the rest of the staff. 😀

Cat

Sep 2025

via Google

It’s only been one month in memory care for both my in laws and their quality of life has already greatly improved! From personal hygiene, nutritious food, taking their medication, just all of their daily needs…we are so grateful! Christine (director) and her staff have been very supportive and compassionate in helping all of us with this transition. I do hope that they get additional help for Christine as she seems to have her hands full, but even so, she always responds to us timely and makes sure to address any questions or concerns. Also, props to LaKeisha, she brings such joy, she makes my MIL smile!

Pam Wanieck

Sep 2025

via Google

Assisted Living and Memory Care at Shavano Park are amazing facilities. The rooms and environment are great. The activities are carefully planned to match the needs of the residents. However, the BEST part of Shavano Park is the Staff. From Heather, the Executive Director, to Leesah, the Business Manager, to LaShawn, our Sales/Rental Specialist, and Christine, the Director of Memory Care. Their compassion, patience, and wealth of knowledge and information about senior care are beyond excellent. I now have a parent in Assisted Living and her husband in Memory Care. I see so much comfort and compassion from the Care Teams and Medical Technicians. Shavano Park is the place we have found for our family. Thank thank you, Shavano Park! And thank you for all of you who take such good care of our family!!

David Mifflin

May 2025

via Google

Our mother's stay at Shavano Park Senior Living was wonderful. The caregivers are so attentive, personable and thorough in providing all her needs. The meals are wonderful and the facility itself always looks clean. The setting inside and out are beautiful. After experience a horrific stay at her first assisted living facility we were impressed and completely confident we made the right move relocating her to Shavano Park Senior Living. There are not enough or strong enough words to accurately capture the appreciation we feel for every staff member there that made her time there so wonderful for there. This is a place where families can feel confident their loved one will receive excellent care.

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Frequently Asked Questions

What types of care does Shavano Park Senior Living offer?

Shavano Park Senior Living offers Assisted Living.

Where is Shavano Park Senior Living located?

Shavano Park Senior Living is located at 14706 Hidden Glen Woods in San Antonio, Texas.

What do families say about Shavano Park Senior Living?

Most reviewers describe attentive, compassionate staff and a clean, comfortable environment, with several families specifically praising the memory care team's impact on their loved ones' well-being. However, one family reported serious neglect, unsanitary conditions, and slow billing resolution after a parent's death, a stark contrast to the otherwise positive experiences shared.

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