MyLivingChoice

Senior Citizens Home

2275 Ruin Creek Road

3.6(71 ratings)· Henderson average: 3.7

Senior Citizens Home, photo 11 / 4

Quick Facts

Total units
60
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60

What Families Think

Reviews of this Henderson, North Carolina skilled nursing and long-term care home are mixed, with some families praising the nursing and rehab staff while others report troubling care and communication problems. Google reviewers rate it 3.6 out of 5 based on 71 reviews.

The Good

  • Nurses described as caring and family-like
  • Rehab and physical/occupational therapy praised
  • Staff accommodated dietary needs (low sugar, low salt)
  • One family reported feeling fully confident in care provided

The Bad

  • One report of staff not responding to call bells or water requests
  • One report of cigarette smoke smell and cleanliness below expectations
  • One report of staff not answering phone calls
  • One report of a missed appointment without notice or rescheduling

AI-generated from reviews and community data.

Senior Citizens Home is a senior living community in Henderson, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 71 reviews.

About Senior Citizens Home

Senior Citizens Home Inc is a skilled nursing / long term care community in Henderson, North Carolina. The community is licensed for up to 60 residents.

Families rate Senior Citizens Home Inc 3.6 out of 5 based on 71 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Senior Citizens Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Senior Citizens Home

3.6overall · 71 ratings combined

3.6★ on Google (71)

Me Too

Nov 2025

via Google

The staff was friendly. Had an appointment appt there, I got there, the lady wasn't present, nor did she call to cancel or reschedule! This happened a few days ago!

Jennifer Douglass

Mar 2025

via Google

I would never leave a love one at this place ever again......First you call to talk to someone and they don't answer the phone....They are horrible to their patients. DON't us this place.

Cynthia Foster

Oct 2020

via Google

I was there for 1 year and 3 months. At first, it was a nice place but after a while, the quality of care from the employees wouldn't answer the bell that was like a hotel bell and wouldn't give water. I am so glad that I'm not there anymore. I wouldn't recommend this facility to anyone who needs to put a loved one in Senior Citizens Resthome.

Lindsey Judd

Jan 2020

via Google

My grandmother is a patient here and I have nothing but great things to say about this place. They have the most caring nurses and staff members. They truly care about each and every patient-- which is evident in the care they provide. They treat their patients like family. Of course (in response to previous FALSE negative reviews) there will be bad apples, no matter where you go. There is nothing that they, as a business, can do about that until there is a concern that arises for them to address. I'm sure that when they find out a staff member has done wrong, they address it take action immediately. I know from past experience with situations with my grandmother that they take concerns (even as small as her wanting a dietary change ) seriously. They do an amazing job at making sure my grandmother is safe, well taken care of and gets the care that she deserves and requires. In response to the review prior about the food here. I have always been satisfied with the food that they provide to my grandmother. They make sure to match her dietary plan (low sugar, low salt). Their rehab and therapy is also highly above what I expected in a nursing home for the elderly. They take extreme precaution when working with fragile little people while supplying them with the appropriate therapy (physical or occupational). I'm not sure if my grandmother loves her nurses more or her therapy staff. She is always so excited to be able to participate in rehab activities. I have NOTHING bad to say about this place. They have taken such great care of my own flesh and blood. While my family and I cannot provide the care that she needs at home, at her age, I trust this facility 100% to provide that care for her. They are nothing short of amazing!!!

Mary Tanner

Jan 2019

via Google

My Mama died while in rehab here. The staff was very caring and kind. Smelled cigarette smoke in the hall . Not as clean as it should by ave been.

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Government Inspection History

5 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Health Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2026

Dec 5, 2024Fire Safety ComplaintFire Safety StandardHealth Standard14 citations
  • Establish an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 31, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 31, 2024

Nov 15, 2023Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2023

Sep 27, 2023Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Establish an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Sep 27, 2023

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Oct 14, 2023

May 12, 2022Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Senior Citizens Home offer?

Senior Citizens Home offers Skilled Nursing / Long Term Care.

Where is Senior Citizens Home located?

Senior Citizens Home is located at 2275 Ruin Creek Road in Henderson, North Carolina.

What do families say about Senior Citizens Home?

Reviews of this Henderson, North Carolina skilled nursing and long-term care home are mixed, with some families praising the nursing and rehab staff while others report troubling care and communication problems. Google reviewers rate it 3.6 out of 5 based on 71 reviews.

How did Senior Citizens Home do on recent health and safety inspections?

Senior Citizens Home had 5 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Senior Citizens Home?

Submit the Request Information form on this page to connect with Senior Citizens Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Senior Citizens Home? Claim this listing to update photos, pricing, and details. It's free.

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