1 / 3CMS Care Compare
Schuyler Hospital's long-term care unit is part of a century-old critical access hospital in Montour Falls, integrated with the Cayuga Health System and offering on-site medical services alongside skilled nursing care. No individual family reviews were provided, but the facility's overall Google rating of 2.8 from 70 reviews points to mixed satisfaction among those who have rated it.
AI-generated from reviews and community data.
Schuyler Hospital is a senior living community in Montour Falls, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.8 out of 5 across 73 reviews.
Schuyler Hospital Inc and Long Term Care Unit in Montour Falls, New York operates a 16-bed critical access hospital with a 120-bed skilled nursing facility. The facility sits on a over 50-acre campus overlooking Seneca Lake and has served the healthcare needs of the community for 100 years.
The skilled nursing facility provides long-term care as part of a comprehensive healthcare network. Schuyler Hospital was officially recognized as a Critical Access Hospital in 2005, a designation that allows for cost-based Medicare reimbursement and more flexible staffing to better serve rural populations.
The hospital and long-term care unit offer a range of medical services including in-patient care, observation and short-stay surgery, emergency room services, primary care, and diagnostic services. The facility emphasizes personalized care combined with advanced technology, supported by a highly skilled medical staff dedicated to patient satisfaction.
Schuyler Hospital operates as part of the Cayuga Health System, which unites with Cayuga Medical Center in Ithaca to form a cohesive healthcare network serving the Finger Lakes and central New York region. While the main campus is in Montour Falls, the network extends throughout Schuyler County and into southern Yates and Seneca Counties, serving a population of over 32,000 residents.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose2.8overall · 73 ratings combined
2.8★ on Google (73)
Sarah
Aug 2026
Im very annoyed with this place my mom came for leg pain, have been here 7 hours. 3 hours ago we were told by the nurse that the xray and ultrasound results were back, but yet the doctor has not came in to go over them. Still sitting here waiting while the doctor eats, jokes with nurses and plays on his phone. Don't come here......
Colleen Naylor
Jul 2026
This place… I can’t even give it a 1 star. I was working at Seneca View and was sent over to the hospital for suspected heart attack. I have a very extensive heart history. Apparently all my tests were normal which is not surprising because it happens a lot but have been taken into the cath lab and needed more work. I tried to tell the doctor that and no one listens. But they did keep me and were going to see how I was thru the night and make a decision in the morning how I did. And maybe a transfer to Sayre. I had pain thru the night and had been made comfortable thru the night. At 6am I told the staff I was having chest pain and staff came in to tell me I was being discharged. I questioned them about kt because I was still in pain. The doctor and the staff said they did all they could and it showed it was not cardiac and needed to follow up with my doctor. I asked for a transfer and they said no. I want even asking for any narcotics. Just to be comfortable. I told them I had to try to get ahold of my husband which his phone is sometimes on mute and then he is an hour away. They told me I could do that while waiting in the waiting room. I had asked them several times if I could rest and wait. They refused. Mind you, no one was in the waiting room for a bed. They could not answer about waiting in the room. Just that I had to go to the waiting room. They finally callled the sheriff. When he got there I tried explaining and that I was trying to call my husband. He didn’t listen. Just gave me so many min to get ready. Well it was going to take me longer because with my chest pains, I don’t move fast. He came back in. The staff had been trying to take my IV out. I told them not to touch me unless I told them they could . You don’t just grab someone. The sheriff eventually arrested me for trespassing. When all I was asking to rest until my husband got there because I have a tendency to pass out. Especially when I have chest pains. Instead they have me arrested… plus it ended up being more. No compassion. Lying about keeping me and re-evaluating the next day. They thought all I wanted was narcotics. Which is never what I wanted. My cardiologist has seen everything that happened and knows that I wasn’t lying about how I was feeling. She is suggesting I go to Sayre if I have chest pains. But I will never go to a hospital now with chest pains.
Julia sargent
Jun 2026
I wouldn't even give this one star but I don't think that I could write a message without giving a star I went to the emergency room June 1st for a very serious problem as if it was a joke and she made fun of me and she was condescending. They would not call me a medical cab to go back home saying I had to do it even though they knew they had to. I ended up paying $60 for a cab that I didn't have and could not afford. I would like her to make an apology to me all all of them from the first I would like them all to have to apologize to me and give me my money back for the cab and they never would have called it at 7:30 when I got done I wouldn't have been taking one at 4:00 in the morning to get home.. there was not one professional person there
Alyssa Schiefen
Apr 2026
Dr. Lauren Yee refused to listen to me for almost a year when I thought there was something really wrong with my neck after falling down a flight of stairs. I was in excruciating pain and crying, pleading for help visit after visit and it was met with dismissal over and over again, even though I clearly explained to her that I was getting worse despite heavy medication and physical therapy. She refused me imaging until I finally had enough and I referred myself elsewhere. Sure enough my c3 disc was herniated and compressing my spinal cord. She was visibly annoyed when I told her that I referred myself to neuro and in fact was right. May your path never find this dreaded hospital in your time of desperate need. This is only one of the many, many, many examples of their gross negligence.
Miranda Mangaraj
Apr 2026
Went in an a nurse told me it was all in my head, “psychological”. He said I can talk to the provider but he is sure it’s all psychosomatic. I have seen other providers that have confirm my condition is not psychological and a condition that a lot of the people with the same other condition that I have also have.
3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 27, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 15, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity B of L: potential for minimal harm, patternCorrected Jul 15, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Jul 15, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Jul 15, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Schuyler Hospital offers Skilled Nursing / Long Term Care.
Schuyler Hospital is located at 220 Steuben Street in Montour Falls, New York.
Schuyler Hospital's long-term care unit is part of a century-old critical access hospital in Montour Falls, integrated with the Cayuga Health System and offering on-site medical services alongside skilled nursing care. No individual family reviews were provided, but the facility's overall Google rating of 2.8 from 70 reviews points to mixed satisfaction among those who have rated it.
Schuyler Hospital had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Schuyler Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Schuyler Hospital? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Montour Falls.
Horseheads, New York11.3 mi
3.7(10)
Skilled Nursing / Long Term Care
Horseheads, New York11.3 mi
2(28)
Skilled Nursing / Long Term Care
Elmira, New York14.3 mi
2.8(76)
Skilled Nursing / Long Term Care
Carmel, Indiana16.8 mi
4.8(121)
Assisted LivingMemory Care
Ithaca, New York17.7 mi
3.6(9)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Corning, New York17.7 mi
2.9(92)
Skilled Nursing / Long Term Care