MyLivingChoice

St. Joseph’s Hospital

555 St. Joseph'S Boulevard

2.8(76 ratings)· Elmira average: 3.4

St. Joseph’s Hospital, photo 11 / 4

Quick Facts

Total units
85
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
85
Setting
Skilled nursing unit located inside an acute-care hospital
Behavioral health
Has a psychiatric/behavioral sciences admission unit (BSU)

What Families Think

Reviews of St. Joseph's Hospital's skilled nursing/long-term care unit are largely negative, with families describing poor communication about patient care, unprofessional treatment during discharge, and difficulty reaching doctors for updates. A few reviewers note that some staff were genuinely helpful and supportive, but this is overshadowed by repeated complaints about disrespect and care coordination.

The Good

  • Some staff described as very helpful and caring
  • On-site behavioral health/psychiatric admission unit

The Bad

  • Multiple reports of disrespectful, unprofessional staff behavior
  • Families struggled to get updates from doctors
  • One report of a harsh, dismissive discharge experience
  • One report of scheduling treatment despite patient's declining condition

AI-generated from reviews and community data.

St. Joseph’s Hospital is a senior living community in Elmira, New York offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.8 out of 5 across 76 reviews.

About St. Joseph’s Hospital

St. Joseph’s Hospital is a skilled nursing / long term care community in Elmira, New York. The community is licensed for up to 85 residents.

Families rate St. Joseph’s Hospital 2.8 out of 5 based on 76 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at St. Joseph’s Hospital

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of St. Joseph’s Hospital

2.8overall · 76 ratings combined

2.8★ on Google (76)

Zenand Love

May 2026

via Google

This place is the saddest, most depressing, most hopeless excuse for ‘medical care’. My MIL is bedridden, the chances of being able to talk to a dr about her situation is a joke. What Drs? I haven’t seen one in the entire week of being here. Everyone says different things, they pass the buck to the next person, acting like they don’t know anything. She has days/weeks to live and trying to get any information about her illnesses is non existent. And they scheduled her for ANOTHER CHEMO TREATMENT. This woman cannot walk, can barely breathe, yet anything to make more money off of people in their sickest and most vulnerable states. It’s evil. People live their entire lives to end up in these hellhole places, treated like trash. Karma will come for you all, I promise you that.

Dawn Solo

Apr 2026

via Google

They use HIPPA as an excuse for not speaking to the family of a patient experiencing extreme psychosis. This practice leads to the most severely ill patient being released with a follow up plan that patient will not comply with. It’s a vicious cycle and needs to be addressed.

Scot Morley Bro

Apr 2026

via Google

Most of the staff is very helpful, some of them didn't care about their jobs and lowkey bullied patients. They helped me alot when my life was off track

Justin Wood

Jun 2025

via Google

Very abusive and unprofessional. I was admitted to the BSU after a second attempt to enter for being suicidal, everything was fine and good until discharge came around. I was told by the discharging doctor Neerukonda that "this isn't a hotel", and when he asked how long I intended to extend my visit, he said we don't do that here and motioned from the bed to the door and said "get out". I turned him into the justice department for mental hygiene after a review of the incident with my therapist, and shortly after I was escorted out by security in my hospital clothes with my wet laundry taken out of the dryer.

Kathleen

Mar 2025

via Google

I cannot walk long distances and use a medically prescribed pride scooter to get around. I am 60 years of age hard of hearing and the disrespect from the so called security or safety officer's there is down right. It started raining so I pulled over to cover my electric part of the scooter in a part of the canopy that was dry and also to let my family know I was headed home. The so called safety officer pulled over and rudely told me I was not allowed to use scooter in the parking lot. Told me if I lost weight maybe I would not need it. I fell down 2 flights of stairs dude and I cannot walk very well. It's called disability rights! I told him I had just come from visiting someone in there and no one told me I couldn't use my scooter there. I will press charges for discrimination. FYI I was a resident president and KNOW MY RIGHTS!!!

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Health Complaint3 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 15, 2026

Jul 26, 2024Fire Safety StandardHealth Standard6 citations
  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Develop a communication plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2024

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Sep 15, 2024

Apr 1, 2022Fire Safety StandardHealth Standard4 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected May 30, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected May 30, 2022

Jan 24, 2020Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Develop Emergency Preparedness policies and procedures.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • Establish procedures for tracking staff and patients during an emergency.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • Establish policies and procedures including evacuation.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • Develop a communication plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • List the names and contact information of those in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

  • Provide emergency officials' contact information.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St. Joseph’s Hospital offer?

St. Joseph’s Hospital offers Skilled Nursing / Long Term Care.

Where is St. Joseph’s Hospital located?

St. Joseph’s Hospital is located at 555 St. Joseph'S Boulevard in Elmira, New York.

What do families say about St. Joseph’s Hospital?

Reviews of St. Joseph's Hospital's skilled nursing/long-term care unit are largely negative, with families describing poor communication about patient care, unprofessional treatment during discharge, and difficulty reaching doctors for updates. A few reviewers note that some staff were genuinely helpful and supportive, but this is overshadowed by repeated complaints about disrespect and care coordination.

How did St. Joseph’s Hospital do on recent health and safety inspections?

St. Joseph’s Hospital had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St. Joseph’s Hospital?

Submit the Request Information form on this page to connect with St. Joseph’s Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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