2.1(17 ratings)· Bellingham average: 4.4
Part of Sapphire Health Services · all operators · 22 communities · 3.2★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Woodway Senior Living are sharply divided: several families describe rude front-desk staff, missed meal checks, and medication mishandling, while one long-term resident reports recent improvements under new leadership. Overall Google ratings sit low at 2.1 out of 5 from 17 reviews, with staffing and care-consistency concerns raised most often.
AI-generated from reviews and community data.
Sapphire at Woodway is a senior living community in Bellingham, Washington offering Assisted Living and Independent Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 2.1 out of 5 across 17 reviews.
Woodway Senior Living is a residential community in Bellingham, Washington offering independent living, assisted living, and skilled nursing care. The facility provides 24-hour staffing, emergency call systems, housekeeping, medication management, social activities, and wheelchair accessibility.
Reviews of Woodway are mixed. Some residents report satisfaction with recent leadership changes and an active activities program, while others describe problems with medication management, staff responsiveness, and communication. Reviewers consistently mention concerns about staffing turnover and the quality of care provided.
The community has a Google rating of 2.1 out of 5 stars based on 17 reviews.
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Help Me Choose2.1overall · 17 ratings combined
2.1★ on Google (17)
Charlotte Smith
Apr 2026
I live here, and I would not recommend this place to anyone! Saffire will not help us, because their shareholders, and the money they "DRAIN" from us"...want us to just"GO AWAY ", they screw everyone else out of their pension, while they FIRE our best employees! We pay for this care, and they take all your money, and EBT, so you don't buy your own food, and leave us 100$ a month! We are doomed here, please don't leave your people here!
Suzanne Costello
Sep 2025
Zero stars. Rose at the front desk is extremely incompetent and unprofessional. I was here to as a few simple and basic questions and information about the facility and was met with rudeness, no information and no sense of customer service. One can only imagine how the poor residents must be treated. Do not bring your loved ones here and Rose must be removed from staff.
Nathan Bradley
Aug 2025
Staff is very rude here. I asked a girl a couple of questions regarding my aunt and she was acting very cold shouldered treating me like I was taking up too much if her time. My aunt has been a resident here for a while now and she says the place has only gotten worse with high turn overs of staff and even a few residents have left due to harsh treatment. I would recommend looking at other options before placing someone here.
DeWayne Granacki
Jan 2025
I have lived at Woodway for almost three years and I am very pleased with the facility. We have a NEW director who is making positive changes. Our Activities Director has organized a fantastic Activities program and we have friendly residents who work to make things better. I see many post from 2-4 years ago. Things have changed. We have a strong Resident Council and our community is well run, family oriented, and fun. I live here. Come visit.
Taylor Griffith
Jul 2024
Do not trust Woodway to take care of your family! My mother lived here up until recently. We had several issues from staff not checking on her for meals to medication being left in her room, which I had even found someone else's medication in her room at one point. The new ED has hired 2 nurses (friends) now who have absolutely no idea on how to do their jobs. The new nurse even hired her daughter as a med tech who has no experience even care giving much less any experience or training giving medication. It's absolutely scary what this place gets away with!
Sapphire at Woodway offers Assisted Living and Independent Living.
Sapphire at Woodway is located at 1712 E Maplewood Ave in Bellingham, Washington.
Sapphire at Woodway carries a 2.1 out of 5 rating from 17 Google reviews. Reviews for Woodway Senior Living are sharply divided: several families describe rude front-desk staff, missed meal checks, and medication mishandling, while one long-term resident reports recent improvements under new leadership. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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