MyLivingChoice

Santé of Surprise

14775 West Yorkshire Drive

4.6(478 ratings)· Surprise average: 4.5

Santé of Surprise, photo 11 / 5

Quick Facts

Total units
70
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
70
Focus
Short-term rehab, including injured worker care
Emergency call system
Wireless pendant for calling staff anywhere
Support services
Concierge services for residents and families

What Families Think

Reviewers consistently praise Santé of Surprise for warm, attentive staff and dining service during short-term rehab stays, with one dining staff member mentioned repeatedly by name. Families describe the facility as clean and welcoming, though one reviewer noted the decor feels outdated.

The Good

  • Staff described as compassionate and attentive repeatedly
  • Dining staff singled out by multiple reviewers
  • Case managers responsive to family goals and concerns
  • Facility described as clean and well-maintained
  • Food quality praised as better than typical facility food

The Bad

  • One reviewer noted outdated decor

AI-generated from reviews and community data.

Santé of Surprise is a senior living community in Surprise, Arizona offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 478 reviews.

About Santé of Surprise

Santé of Surprise is a short-term skilled nursing and rehabilitation community in Surprise, Arizona, offering physician-led clinical and therapy services for patients recovering from medical conditions and surgical procedures, including comprehensive care for injured workers.

The community provides post-acute nursing care with a focus on helping residents improve their health and regain independence. Care teams are trained to support recovery across a wide range of medical needs, with the patient's comfort, safety, and well-being as priorities.

Amenities include a beautifully landscaped property with a healing garden and water feature, spa services such as hair care and massage therapy, and world-class exercise and therapy equipment. A wireless pendant system allows residents to call for assistance from anywhere in the building, and concierge services are available to support residents and their families.

The community features Mission Canyon, an all-inclusive full-service restaurant offering varied menu choices tailored to individual preferences and dietary needs. A culinary director and dietician work with residents to establish special dietary and nutritional goals. Life enrichment programs include workshops, social events, and activities designed to support overall wellness during recovery.

Types of Care at Santé of Surprise

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Santé of Surprise

4.6overall · 478 ratings combined

4.6★ on Google (478)

Velecia Jackson

Jun 2026

via Google

This review is for TOBE is the dining room manager and dining staff. I met him when he brought my first meal to my room as a patient. I have never been greeted with such care and compassion with someone just bringing my meal. Serving is not beneath him every position I have seen his staff perform I have seen him performing the same duties with a smile. The food was awesome 4 Star service and dining room quality. The prices of the food for guest was very very reasonable with healthy portions. The staff was always polite, manageable, and informative, most important respectful.Thank you, TOBE for helping me keep my head held high at such a time as this.

Tanya Ambriz

May 2026

via Google

Sante of Surprise is an incredibly welcoming and well-maintained facility. From the moment you walk in, you can tell the staff genuinely care about creating a clean, comfortable, welcoming and positive environment for everyone. Tobe is truly exceptional. He consistently goes above and beyond for both patients and staff, and his compassion and dedication do not go unnoticed. He has a wonderful sense of humor that brings positivity to those around him, while still maintaining professionalism and genuine care. The entire staff has been kind, supportive, and always willing to answer the many questions I’ve had with patience and understanding. It’s clear that the culture at Sante of Surprise is built on compassion, respect, and teamwork. Thank you, Tobe, and the entire team, for all that you do. Your hard work and commitment make a meaningful difference every day.

Tammy Rose

May 2026

via Google

First, I want to say that even though the decor is outdated in the facility, the staff is world class. From the moment my mom came into this facility, the case manager, Leanne, was attentive to our wants, needs, and wishes. From our goals to returning home, she made us feel heard and validated every step of the way. The food is also not like your typical hospital food it is actually very good. Thank you to Tobe for the great food and excellent service. I would 10/10 recommend this facility to anyone in need of rehab.

Tyman11

May 2026

via Google

I’m the grandson of one of the residents who stayed here, and I tried to visit my grandfather as often as I could. Every time I came in, the staff made me feel welcomed and comfortable, just like family. You can tell they genuinely care about the people staying here and the families who come to visit. Everyone was incredibly kind and respectful, but we especially want to thank Tobi. He treated my grandfather with so much kindness, patience, and compassion, and always made him feel welcomed, valued, and special. He also treated my entire family so warmly every time we visited, and that meant more to us than words can explain during such a difficult time. It’s rare to meet people who truly care about others the way Tobi does. Our family will always appreciate the support, positivity, and comfort he brought to my grandfather and all of us. Thank you to everyone here for everything you do.

Rachel W

May 2026

via Google

We've used Sante for Rehab for my father n law for 5 years. We love it here. Everyone aspect is amazing here. But, there is one person that definitely stands out above everything else, Tobi. Tobi is a part of the food/restaurant crew and he is an absolute joy to be around. The compassion and love he shows everyone he sees is unmatched. Tobi is a true gem. He has the most positive attitude, humor, and true genuine caring of every person. When I eat in the diner, it never fails that he leaves a smile on everybody's faces. When I know we need to get some rehab, we won't go anywhere else and one of my first questions is, is Tobi still working here? He is the best.

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Government Inspection History

3 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2026Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

Jul 3, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

Feb 24, 2023Fire Safety StandardHealth Standard1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Santé of Surprise offer?

Santé of Surprise offers Skilled Nursing / Long Term Care.

Where is Santé of Surprise located?

Santé of Surprise is located at 14775 West Yorkshire Drive in Surprise, Arizona.

What do families say about Santé of Surprise?

Reviewers consistently praise Santé of Surprise for warm, attentive staff and dining service during short-term rehab stays, with one dining staff member mentioned repeatedly by name. Families describe the facility as clean and welcoming, though one reviewer noted the decor feels outdated.

How did Santé of Surprise do on recent health and safety inspections?

Santé of Surprise had 3 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Santé of Surprise?

Submit the Request Information form on this page to connect with Santé of Surprise and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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