Gigi Lewis
Jul 2026
The therapy team at Roosevelt is stellar! The Director of Rehab, Nicole Lester is phenominal, a terrific leader of her team and will help you achieve your rehab goals.
Roosevelt Rehabilitation & Healthcare Center
7800 Bustleton Avenue4.7(14 ratings)· Philadelphia average: 4.2
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 240
- Inspections
- View history (75 citations)
- On-site barber
- Barber shop located inside the facility
- Arrival service
- Concierge greets residents and families on arrival
CMS Care Compare
What Families Think
Reviews of Roosevelt Rehabilitation & Healthcare Center are mostly enthusiastic about the therapy team and administrative staff, with several families praising specific leaders by name for responsiveness and care. However, one detailed review describes serious lapses in personal hygiene, missing belongings, and high staff turnover, standing in sharp contrast to the otherwise positive feedback.
The Good
- Therapy team praised as effective and goal-oriented
- Administrator and Director of Nursing described as responsive
- Admissions process called smooth and easy to navigate
- Reviewers note clean, safe facilities
- Wound care support included in clinical services
The Bad
- One detailed report of neglected hygiene and dirty bedding
- Same review cites missing personal items and high staff turnover
- Reviewer says care often required repeated family complaints
AI-generated from reviews and community data.
Roosevelt Rehabilitation & Healthcare Center is a senior living community in Philadelphia, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 14 reviews.
About Roosevelt Rehabilitation & Healthcare Center
Roosevelt Rehabilitation and Healthcare Center is a rehabilitation and skilled nursing community in Philadelphia, Pennsylvania. It offers targeted rehab and medical support intended to help residents heal, rebuild strength, and return to daily life with confidence.
Care teams include nurses, certified nursing assistants, and physical and occupational therapists who work with residents on recovery goals such as regaining mobility, walking independently, and building strength after surgery or illness. The facility also provides wound care support as part of its clinical services.
Daily life includes structured activities coordinated by an activities director, with residents mentioning group activities such as bingo, along with morning coffee and tea service. A concierge is available to greet and assist residents and their families upon arrival.
Dining is part of the resident experience, with meals prepared for those staying at the center. The facility emphasizes keeping resident rooms and common areas clean and welcoming throughout a stay.
Roosevelt serves residents from the Philadelphia area, with some choosing the community specifically for its proximity to family in the city. The center supports both first-time rehabilitation stays and residents returning for additional therapy following prior positive experiences.
Types of Care at Roosevelt Rehabilitation & Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Roosevelt Rehabilitation & Healthcare Center
4.7overall · 14 ratings combined
4.7★ on Google (14)
Kelly Evans
Jul 2026
I would give 0 stars if I could. There is not one person in that place that cares about your loved ones and the director has no interest in fixing the problems. I’ve seen urine left on the floor because the aides didn’t tell the maintenance staff. My loved one was left in dirty bedding after a haircut. Personal items have gone missing although I was at least reimbursed for missing clothing. High staff turnover. He was treated like a number not a person. You basically have to beg and complain for them to do basic things like shave their beard or send them to the barber that is literally inside the facility. I’ve had to complain about him being properly cleaned. His nails and hair were so filthy. They don’t even do the basic minimum required standards unless a family member complains. This facility will hopefully be shut down one day but until then keep your loved one as far away as possible. I got my loved one out and he is so much better off. He is always clean including underneath his nails and hair and I didn’t even have to complain. His feet were so dirty and callused over when he got to the new place they took care of his feet on the second day and they looked beautiful and healthy again. What a difference! Please send your loved one to a place that cares- not Roosevelt Rehabilitation
Heather Pierce
Jul 2026
This place was amazing and did a wonderful job with my grandfather. They were so polite and caring. The Admission Director Jennifer made it so easy to get him in and understand the whole process.
Michael Schaffer
Jul 2026
I can’t say enough good things about this center. From the moment you walk in, you can tell the staff really care about the residents and their families. A special thank you to Abby, the Administrator, who is always involved, responsive, and willing to address concerns. It’s clear she takes pride in the facility and works hard to make sure residents receive the best care possible. Joe, the Director of Nursing, genuinely cares about every resident and is actively involved in all aspects of their care. The second-floor Unit Manager also deserves recognition for providing outstanding customer service. She is attentive, kind, and always goes the extra mile to make residents and families feel heard and supported. The entire team creates a warm, caring environment where residents are treated with dignity and respect. I would highly recommend this facility to anyone looking for quality rehabilitation or long-term care for a loved one
Anna Betteridge
Jul 2026
Excellent patient care! Clean & safe facilities! Jenn is extremely helpful. I would absolutely return and recommend to others!
Government Inspection History
17 inspection visits in the last three years, 75 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 6, 2026Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 29, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026
Apr 9, 2026Fire Safety StandardHealth Standard14 citations
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Jan 29, 2026Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Jan 14, 2026Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Sep 17, 2025Health Complaint2 citations
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Aug 26, 2025Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Aug 11, 2025Health Complaint2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Apr 24, 2025Fire Safety StandardHealth ComplaintHealth Standard18 citations
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Jan 24, 2025Health Complaint1 citation
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025
Nov 7, 2024Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 2, 2024
Jul 3, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 1, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 1, 2024
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 1, 2024
Mar 1, 2024Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024
Feb 7, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Dec 11, 2023Health Complaint1 citation
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Oct 19, 2023Health Complaint1 citation
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2023
Sep 7, 2023Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023
Aug 9, 2023Health Complaint2 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Roosevelt Rehabilitation & Healthcare Center offer?
Roosevelt Rehabilitation & Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Roosevelt Rehabilitation & Healthcare Center located?
Roosevelt Rehabilitation & Healthcare Center is located at 7800 Bustleton Avenue in Philadelphia, Pennsylvania.
What do families say about Roosevelt Rehabilitation & Healthcare Center?
Reviews of Roosevelt Rehabilitation & Healthcare Center are mostly enthusiastic about the therapy team and administrative staff, with several families praising specific leaders by name for responsiveness and care. However, one detailed review describes serious lapses in personal hygiene, missing belongings, and high staff turnover, standing in sharp contrast to the otherwise positive feedback.
How did Roosevelt Rehabilitation & Healthcare Center do on recent health and safety inspections?
Roosevelt Rehabilitation & Healthcare Center had 17 government inspection visits in the last three years, with 75 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Roosevelt Rehabilitation & Healthcare Center?
Submit the Request Information form on this page to connect with Roosevelt Rehabilitation & Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Roosevelt Rehabilitation & Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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