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Rockcastle Regional is a not-for-profit hospital and long-term ventilator care facility in rural Kentucky, combining acute care, an ER, and a 143-bed ventilator program. Reviews are sharply split: many praise compassionate ER, maternity, and pediatric staff, while at least one serious report describes inadequate long-term care ventilator supervision that contributed to a patient's death.
AI-generated from reviews and community data.
Rockcastle Regional Hospital and Respiratory Care Center is a senior living community in Mount Vernon, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 82 reviews.
Rockcastle Regional Hospital and Respiratory Care Center is a long-term care and respiratory care facility in Mount Vernon, Kentucky, operated as a not-for-profit healthcare system. The facility operates a 143-bed long-term care ventilator program alongside a 26-bed acute care hospital, emergency department, outpatient services, and three rural health clinics.
The community specializes in ventilator care and respiratory services, with a stated vision to be the facility of choice nationwide in ventilator care. Staff members are described as caring providers from the local community who treat patients with kindness and respect.
Rockcastle Regional offers comprehensive healthcare services including specialty clinics, preventative health screening such as mammograms, colonoscopies, and bone density scans, as well as cancer support programs and outpatient services. Primary care providers work alongside specialty physicians to deliver integrated care locally.
As a not-for-profit healthcare provider, the facility accepts patients regardless of age, sex, race, ethnicity, disability, sexual orientation, type of insurance, or ability to pay, prioritizing care decisions based on patient needs rather than financial considerations.
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Help Me Choose3.7overall · 82 ratings combined
3.7★ on Google (82)
Amy
Apr 2026
April 4 2026, I arrived at Rock regional having a heart attack, where their Terrific emergency room staff as well as the nursing weekend house supervisor saved my life! Thank you Rock regional for the awesome care and compassion during a extremely terrifying ordeal... thanks ❤️❤️❤️ all of you
Alyssa Patrick
Jan 2026
I am forever grateful for the care we received at Rockcastle Regional Hospital. During our three-day stay, every single staff member showed us nothing but kindness, compassion, and genuine care. They went above and beyond to take care of my baby and to make sure we felt supported, reassured, and never alone during such an emotional and important time. The love and dedication from the nurses, doctors, and all staff truly made a difference for our family. I could not be more pleased with the service we received, and I will always be thankful for everything they did for my baby. Rockcastle Regional Hospital staff will forever hold a special place in our hearts.
Francie York
Oct 2025
Never go to the ER at Rockcastle. They hire roaming doctors who don't care about the patient. Never go in before shift change you will sit there for hours waiting on the next doctor to come in before they see you because the doctor doesn't wanna start a new patient at the end of his shift. The ER doctors will spend two minutes in the room and not even touch the patient or do an assessment. You will never see the doctor again. They will send somebody else in to tell you there's nothing wrong. Throw you a prescription, because there's nothing wrong,and send you out
Ryan Cobb
Sep 2025
Best pediatric team for counties! Sarah and Callie never hesitate to listen to my concerns and offer multiple options for a resolution. The lab is very clean and Jason did an amazing job drawing my 5 year olds blood. My son gave him a 100/10 stars. Love this place and the friendly staff!
Ryan Manning
Dec 2023
My mother was in the long term care and I can tell you that if you have a loved one on ventilator don't send here! My mother passed away in March of last year due to no one got to her in time and she bleed out from a ruptured artery in her neck. She had two bleeds before this and instead of putting her in ICU they left her in same room away from the desk where she had no chance. When I would visit and she would push her call button it took over hr before anyone came! They don't care for there patients at all, there was a couple nurses that my mother liked but other than that she always told me they didn't take very good care of the patients.
3 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Rockcastle Regional Hospital and Respiratory Care Center offers Skilled Nursing / Long Term Care.
Rockcastle Regional Hospital and Respiratory Care Center is located at 145 Newcomb Avenue in Mount Vernon, Kentucky.
Rockcastle Regional is a not-for-profit hospital and long-term ventilator care facility in rural Kentucky, combining acute care, an ER, and a 143-bed ventilator program. Reviews are sharply split: many praise compassionate ER, maternity, and pediatric staff, while at least one serious report describes inadequate long-term care ventilator supervision that contributed to a patient's death.
Rockcastle Regional Hospital and Respiratory Care Center had 3 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Mount Vernon bring help to the house: daily living, companionship, and respite for family caregivers.
