Rock Island Village Assisted Living

Fiona K

Apr 2024

via Google ↗

It has taken me a while to write this review but felt it is time to do so. My Mum and Dad became residence of Rock Island Village Assisted Living back in 2021. My Mum passed away 6 months later. As time went on, my father was moved into memory care. I visited my Dad often, I could see the level of service deteriorating. I also noticed the extreme staff turn over at Rock Island. I had the opportunity to eat at Rock Island with my father and I couldn't believe how bad the food was.<br><br>Rock Island told us that only one of us was allowed to call to check on our father. The rest of the family was not allowed to call. Some of the staff at Rock Island were very rude!<br><br>We eventually moved our father to another facility. Before we moved our Dad, we noticed his gold wedding ring was missing. I wouldn't recommend Rock Island Village Assisted Living to anyone. Our father is getting much better care now.

Jon Dawson

Apr 2023

via Google ↗

Great

Jane Bishop

Apr 2023

via Google ↗

Very clean and up to date facilities with polite, helpful and professional staff. Meeting our needs with good communication.

Mary Schulte

Mar 2022

via Google ↗

Visited with my aunt who resides there. It is very clean with comfortable living atmosphere. Desk help and nursing staff are very friendly and helpful. I would recommend this assistant living place for anyone needing there services.

Mechelle Matthews

Oct 2021

via Google ↗

The staff at Rock Island Village are very compassionate and really care about the residents. My mother is very happy there and I know she is in good hands. My sister and I are very picky and know they treat our mom like she was their mom. My mom had a shower, hair done , pedicure and manicure all in one day and they sent a picture of her and she was smiling. They are the best! The staff go above and beyond their job duties.