Sarah Richardson
May 2026
Wonderful facility! The staff are friendly and the building is always clean.
1 / 5Quick Facts
- Total units
- 124
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 124
- Inspections
- View history (14 citations)
- Facility layout
- Multiple care units, including The Greens and Pleasant Valley
- Weekend therapy
- No physical therapy on weekends, per reviewer
- Rehab purpose
- Short-term rehab stays to transition home
CMS Care Compare
What Families Think
Families describe Riverview Pointe as a clean, welcoming facility with friendly staff and a strong rehab therapy team that helps residents regain strength after hospital stays. At the same time, several reviewers raise concerns about understaffing, slow response times, and inconsistent quality of care, including one report of bed sores developing during a stay.
The Good
- Friendly, caring nursing and therapy staff
- Clean, well-kept building and grounds
- Effective physical therapy for basic mobility needs
- Consistent nursing staff, not temp workers
The Bad
- Multiple reports of understaffing
- Slow call-bell response, especially at shift changes
- One report of bed sores from lack of repositioning
- Rehab described as not equipped for intensive therapy needs
AI-generated from reviews and community data.
Riverview Pointe Care Center is a senior living community in Olmsted Falls, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.1 out of 5 across 90 reviews.
About Riverview Pointe Care Center
Riverview Pointe Care Center is a 124-bed rehabilitation and skilled nursing facility located in Olmsted Falls, Ohio. The community provides both rehabilitation and skilled nursing care with a focus on health and wellness.
The facility operates multiple units, including The Greens and Pleasant Valley, staffed with dedicated nursing and housekeeping teams committed to resident care and comfort.
Types of Care at Riverview Pointe Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Riverview Pointe Care Center
4.1overall · 90 ratings combined
4.1★ on Google (90)
Jean “bbygrl513” Johnson
Apr 2026
Staff could be more attentive
Amanda Bolgar
Mar 2026
My grandfather spent his final days at Riverview Pointe when he was there to recover and return home. He fell, and I don't know how long he laid on that floor alone. When I visited, he wasn't himself — babbling, reaching for things that weren't there. I was scared. I begged a nurse named Brenda to listen. She dismissed me. She was cold, condescending, and made me feel like a nuisance for loving my grandfather.<br>But it wasn't just Brenda. Not a single nurse, aide, or healthcare professional on that staff recognized that my grandfather was actively declining. No one pulled our family aside. No one mentioned hospice. No one picked up the phone to tell us that the man we loved was fading. They watched it happen and said nothing.<br>Four days later, he died alone. No family holding his hand. No warning. No goodbye.<br>We will never get that back. And it didn't have to be this way.<br>If you love the person you're considering placing here — please, find somewhere else.
MED5 experience
Feb 2025
After an accident my mother was in need of some therapy to bridge the gap between the hospital and home. Not only were Riverview pointe great in their correspondence but moms stay was wonderful. The food was ok, the nurses and aides were great and not transient or temp workers that don't care about the patients. Lastly the therapists were real professionals quickly getting her back on her feet and strong enough to go home. Couldn't ask for more. Thank you.
Willie Barnett
Dec 2024
Great place & the staff is amazing
Government Inspection History
5 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 18, 2025Fire Safety StandardHealth Standard5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2025
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025
Nov 21, 2023Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023
Sep 6, 2023Health Complaint1 citation
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Oct 6, 2022Fire Safety StandardHealth Standard4 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2022
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2022
Oct 3, 2019Fire Safety StandardHealth Standard3 citations
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Riverview Pointe Care Center offer?
Riverview Pointe Care Center offers Skilled Nursing / Long Term Care.
Where is Riverview Pointe Care Center located?
Riverview Pointe Care Center is located at 9027 Columbia Road in Olmsted Falls, Ohio.
What do families say about Riverview Pointe Care Center?
Families describe Riverview Pointe as a clean, welcoming facility with friendly staff and a strong rehab therapy team that helps residents regain strength after hospital stays. At the same time, several reviewers raise concerns about understaffing, slow response times, and inconsistent quality of care, including one report of bed sores developing during a stay.
How did Riverview Pointe Care Center do on recent health and safety inspections?
Riverview Pointe Care Center had 5 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Riverview Pointe Care Center?
Submit the Request Information form on this page to connect with Riverview Pointe Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Riverview Pointe Care Center? Claim this listing to update photos, pricing, and details. It's free.
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