MyLivingChoice

Riverside Manor Nursing & Rehabilitation Center

1100 East State Road

3.3(13 ratings)

Riverside Manor Nursing & Rehabilitation Center, photo 11 / 2

Quick Facts

Total units
80
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80

What Families Think

Most reviewers describe Riverside Manor as clean, welcoming, and staffed by caring, professional employees who go out of their way to help residents and families. However, one detailed report describes a distressing incident involving forced care measures and a family member being removed overnight, raising concerns about how the community handles end-of-life situations.

The Good

  • Friendly, professional staff
  • Clean, positive environment
  • Good food quality
  • Caring staff praised by multiple families

The Bad

  • One serious report of a resident forced into care against his will
  • One account of a family member removed overnight during end-of-life care

AI-generated from reviews and community data.

Riverside Manor Nursing & Rehabilitation Center is a senior living community in Newcomerstown, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 13 reviews.

About Riverside Manor Nursing & Rehabilitation Center

Riverside Manor Nursing & Rehabilitation Center is a skilled nursing and long-term care community licensed for up to 80 residents in Newcomerstown, Ohio. It is Medicare and Medicaid certified and holds a 3-star rating from the Centers for Medicare & Medicaid Services.

The community offers 24-hour staffing with on-site nursing, private rooms, and wheelchair accessibility. Amenities include a restaurant-style dining room with dietary accommodations, cable or satellite television, housekeeping and laundry services, medication management, an emergency call system, and social activities in gathering spaces.

Reviewers offer mixed observations about the facility. Several families report that staff are caring, kind, and professional, and that residents receive good care in a clean environment. Others have raised concerns about staff responsiveness and handling of sensitive situations, particularly around end-of-life care and family presence policies.

Types of Care at Riverside Manor Nursing & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Riverside Manor Nursing & Rehabilitation Center

3.3overall · 13 ratings combined

3.3★ on Google (13)

Ashley Mardis

Sep 2024

via Google

This place is a disgrace!!! They don't even deserve a one star rating. My loved one was dying of cancer and another loved one was told she could stay there with him in the chair because he didn't want to be left alone. The pathetic director waited until almost 3am and kicked her out and my dying loved one was left alone and scared. They then hoisted him in the air with something that looked like a motor puller and put him in the shower against his will. He was terrified and could barely breathe by the time I arrived that morning. They left the hoist in the room and he told me what they did. He had been on oxygen and was having problems breathing when he arrived so all they did was add to his suffering by scaring him and making his family leave. We took him out of there that same day. I really hope karma gets the woman that did that to my family member. Do not leave your loved ones there. You will regret it!!

marsh marla

Feb 2020

via Google

They treated my husband like a king. He was there for 20 daysl They were kind, helpful, generous with their time and understanding. Thank you for helping him.

Alice Torch

May 2019

via Google

Caring staff. They provide excellent care for my husband who is a resident there! I would highly recommend this facility! Schedule a tour and you will be amazed!

Paula Simmons

Apr 2018

via Google

Clean. Super caring staff. Good food too.

Colt Albrecht

Sep 2016

via Google

Great staff! Very friendly and professional. Clean, positive environment!

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Government Inspection History

5 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 3, 2026

Dec 4, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2025

Jan 30, 2025Fire Safety StandardHealth Standard17 citations
  • Have policies on smoking.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 18, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Feb 18, 2025

Mar 7, 2024Fire Safety StandardHealth Standard8 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2024

Jun 30, 2022Fire Safety StandardHealth Standard4 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2022

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riverside Manor Nursing & Rehabilitation Center offer?

Riverside Manor Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Riverside Manor Nursing & Rehabilitation Center located?

Riverside Manor Nursing & Rehabilitation Center is located at 1100 East State Road in Newcomerstown, Ohio.

What do families say about Riverside Manor Nursing & Rehabilitation Center?

Most reviewers describe Riverside Manor as clean, welcoming, and staffed by caring, professional employees who go out of their way to help residents and families. However, one detailed report describes a distressing incident involving forced care measures and a family member being removed overnight, raising concerns about how the community handles end-of-life situations.

How did Riverside Manor Nursing & Rehabilitation Center do on recent health and safety inspections?

Riverside Manor Nursing & Rehabilitation Center had 5 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riverside Manor Nursing & Rehabilitation Center?

Submit the Request Information form on this page to connect with Riverside Manor Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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