zareia ector
Nov 2022
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1 / 4Quick Facts
- Lease structure
- Month-to-month rent, no buy-in fees
- Ownership
- Family-owned by Brenda Richardson Memorial Care Home
- Resident population
- Intentionally maintains a smaller clientele
What Families Think
Reviews of Riverdale Assisted Living in Memphis are mixed, with many praising the cleanliness of the facility and the warmth of individual staff members, while others report serious lapses in communication and operational reliability. Several reviewers note that new management has been working to stabilize the community after past issues, though experiences still vary widely between families.
The Good
- Cleanliness praised repeatedly across reviews
- Staff described as pleasant, patient, and professional
- New management credited with improving operations
- Staff singled out by name for going above and beyond
- Tours described as informative and reassuring for families
The Bad
- Multiple reports of poor phone communication with residents
- One report of undisclosed COVID outbreak among residents
- One report of unpaid vendor bills causing sewage backup
- One reviewer called food quality inconsistent or repetitive
AI-generated from reviews and community data.
About Riverdale Assisted Living
A Place to Call Home
Wonderful opportunities abound for the senior lifestyle of your choice. Located near medical facilities and numerous services, Riverdale Assisted Living is an ideal choice for retirement with assisted living services.
A Community of Care and Support
Assisted living at Riverdale Assisted Living is designed for senior adults who wish to maintain their independent lifestyle but may need some additional assistance to do so. Riverdale Assisted Living offers a wide variety of services and amenities. Our on-site resident care team provides care and assistance 24-hours a day.
Our apartments are designed for your comfort and convenience. Each apartment features wall-to-wall carpet, individual climate control, and an emergency call system. At Riverdale Assisted Living, you can enjoy the privacy of your own individual apartment within a community of care and support.
Personal Assistance Services
In addition to the basic services, residents have personalized assistance services available. Each resident will be assessed prior to move-in and regularly thereafter to determine which level of care is needed. Additional charges apply based on the personal assistance services provided.
Welcome to Riverdale Assisted Living Center
Where our goal is to give you more time to pursue the activities you love. The atmosphere is warm and relaxed, and the ambiance embraces the uniqueness of the local culture.
At Riverdale, our month-to-month rent, without buy-in fees or long-term leases, allows you the freedom to choose where you live today as well as in the future.
The variety of services offered at Riverdale will enable you to create your own lifestyle and, in turn, allows us to meet your needs as changes occur, providing additional support and care as needed.
At Riverdale assisted living center you’ll find a comfortable retirement lifestyle that fits your specific personal needs
Our Residents Enjoy
A variety of life-enhancing activities, social gatherings, and outings:
• Full-service beauty and barber shop on-site
• Attractively designed common areas including library, living room, and dining room
• Private dining room for resident entertaining
• Paid utilities except telephone and cable TV
• Spa with whirlpool
• Weekly housekeeping and linen service
• Free laundry facilities
• Schedule transportation to medical appointments.
• Our goal at Riverdale Assisted Living Center is to meet each person’s individual needs
Commitment to Care
Riverdale Assisted Living Center is owned by Brenda Richardson Memorial Care Home (BRMCH), a special needs care provider in Memphis, TN.
BRMCH was founded in 1989 to continue the work of Brenda Richardson, a passionate advocate of the special needs population for more than 25 years. Ms. Richardson, a psychiatric nurse, provided the foundation of BRMCH to help address critical needs of the patients she saw. Today, under the direction of Ms. Richardson's family, BRMCH offers a robust suite of care services to adults with special needs and older adults. Through more than 140 employees, we serve a small group of clients who are able to maintain dignity and autonomy in their own homes or in group homes. BRMCH clients are able to work and live with the same quality of life afforded to the non special-needs population.
A Community of Care and Support
Riverdale Assisted Living Center's mission is to provide adults with special care, respectful treatment, trusted support, and individualized care needed to enable them to have the best possible quality of life. We strive daily to ensure that our clients have their unique needs met by dedicated professionals in environments that facilitate safety, growth, and comfort. To maintain this individual level of attention and consistent quality assurance, we maintain a smaller clientele and hands-on management.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
Amenities
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
3.9overall · 20 ratings combined
3.9★ on Google (20)
Jacqueline Leonard
Jul 2022
My mother was a Riverdale for six months. Let me say COVID is not an excuse to lock down the facility indefinitely. For Mother’s Day my daughter and I brought cheese to share in the visiting space. We were told after 5 minutes we had to move because we could not be supervised. Yet, the space that was set aside for visitors. Even my mother says this was the worst place she has lived. She says the food is “recycled.” I asked for menus four times and never got one. Riverdale had a COVID outbreak in June and did not tell me. I found out after I arrived to take my mother out for an appointment. During move out, everything was disorganized even after calling and confirming. The nurses provided medication and did their jobs as far as I know. The weekend nurses and staff are the best. New management is trying harder but have a ways to go.
Lakeisha Benton
Jun 2022
They are not professional at all they just waste people time I can't put apologizes in my tank talking about they don't have anything together I did an application and no one there can locate any of my information
Jessica Miller
Jun 2022
This is a horrible facility that does not pay their bills to companies who do work for them. They have an extremely bad sewage problem that causes waste to back up in residents rooms. Temporarily repaired problem for them as per their request and never received payment.
Kennika M
Jun 2022
I have been trying to get a hold of my dad to have a conversation with him for the past 3 hours. I have been calling back every 30-1hr to give the nurses a chance to go back to his room JUST to make sure his phone is charged and on. Nothing else, VERY simple. I feel like I shouldn’t have to jump through hoops just to hear my dads voice when they’re already NOT letting me see him OR his living space. This happens ,LITERALLY, EVERY SINGLE TIME I I try to get a hold of my dad. I call, They transfer me to the nurses station, I was on for for 30 minutes exactly before the phone hung up. I’m not the type to write reviews but this is that was the last straw. It really hurts my heart when my dad tells me that I forgot about him when I’m TRYING to get ahold of him but the nurses aren’t doing their part by helping ME from the inside with him since I’m not able to go back. All I ask is that you all put yourselves in our shoes. We can’t see our love ones, we can’t take them out, we can’t go back to see their rooms, now I can’t even get a hold of him just to have a conversation. Like I said before I feel like I shouldn’t have to go through all of this just to see, talk, and spend time with my dad.
Frequently Asked Questions
What types of care does Riverdale Assisted Living offer?
Riverdale Assisted Living offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.
Where is Riverdale Assisted Living located?
Riverdale Assisted Living is located at 6880 E Raines Rd in Memphis, Tennessee.
What do families say about Riverdale Assisted Living?
Reviews of Riverdale Assisted Living in Memphis are mixed, with many praising the cleanliness of the facility and the warmth of individual staff members, while others report serious lapses in communication and operational reliability. Several reviewers note that new management has been working to stabilize the community after past issues, though experiences still vary widely between families.
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