MyLivingChoice

River Oaks Care Center

1001 North Walnut

4.3(23 ratings)

River Oaks Care Center, photo 1

Quick Facts

Total units
90
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
90
Diagnostics
On-site laboratory and radiology services available
Post-therapy support
Restorative aides continue care for long-term residents
Discharge planning
Partners with home care providers for rehab discharge

What Families Think

Reviews of River Oaks Care Center are mixed, with strong praise for the therapy department and generally warm staff attitudes, but also serious concerns about consistency of care and communication with families. Ratings range from very positive experiences with rehabilitation to one report of neglect and a preventable tragedy.

The Good

  • Therapy department (PT/OT/speech) praised repeatedly
  • Staff described as friendly, attentive, and positive
  • Individualized care plans for physical and emotional needs
  • On-site lab and radiology services
  • Restorative aides continue support after therapy ends

The Bad

  • One reviewer described inconsistent care habits between shifts
  • One report of slow response to call lights
  • One serious report of neglect and no notification of a death
  • One reviewer noted therapy equipment shortages

AI-generated from reviews and community data.

River Oaks Care Center is a senior living community in Steele, Missouri offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 23 reviews.

About River Oaks Care Center

River Oaks Care Center is a 90-bed, Medicare and Medicaid certified skilled nursing facility in Steele, Missouri, providing 24-hour nursing care on both a short-term rehabilitation and long-term basis.

The facility emphasizes comprehensive care that addresses residents' physical, social, emotional, and spiritual needs through individualized care plans developed by the management team. Staff members are qualified to deliver skilled nursing services and support residents transitioning from hospital stays back to home or to long-term residential care.

River Oaks operates a therapy department staffed with physical, occupational, and speech therapists who assess residents' needs and implement treatment plans to optimize healing. For long-term residents completing their therapy regimen, the facility provides restorative care plans and support from restorative aides to ensure continued progress with physical rehabilitation.

The facility maintains relationships with home care providers to support short-term rehabilitation residents preparing for discharge and return to independent living.

Types of Care at River Oaks Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of River Oaks Care Center

4.3overall · 23 ratings combined

4.3★ on Google (23)

Thomas Williams (NDN JOE)

Mar 2026

via Google ↗

Not the best place to be ,In, but it does have some good points for locals.. It lacks professional consistency,in that each 12 hr shift does thinga their own way.. Each shift has a tendency to talk down to the residents,if they let them. Most that I've seen don't have the mental facilities to know the difference .. All of the staff do have a positive attitude and , outlook and pass this on to the residence.. Mar..9... Late for breakfast again, sure glad I've gained some weight., The best point of this place is the therapy, they lack the equipment² they need to accommodate all their residents .. Their positive attitudes do make allot of difference when I've comes to therapy...

Carl Sanchez

Feb 2026

via Google ↗

I cannot say enough wonderful things about this nursing home—especially their therapy department. From the moment my loved one began receiving services, we noticed a difference in both their physical progress and overall confidence. The therapists are not only highly skilled, but genuinely compassionate. They take the time to create individualized treatment plans and clearly explain goals and progress. Whether it’s physical therapy, occupational therapy, or speech therapy, the staff works seamlessly together to ensure residents are supported every step of the way. What truly sets this facility apart is how encouraging and motivating the therapy team is. They celebrate small wins, push residents safely toward improvement, and treat everyone with dignity and respect. The entire staff is friendly and attentive, and communication with families is excellent. Thank you to the amazing therapy team for the care, patience, and professionalism you show every day!

Leah Hise

Dec 2025

via Google ↗

A sanctuary where individuality is honored, every wish is respected, and life's next chapter is lived with purpose, dignity, and joy. Where skilled hands provide care, and loving hearts nurture spirits, ensuring every day brings meaning and connection. A vibrant community where friendships blossom, stories are shared over meals, and every resident feels seen, heard, and valued. ROCC staff offers gentle assistance, shared laughter, nurturing hope, and exceptional in assisting your loved one into finding their new meaningful purpose.

Harlyn Bartow

Oct 2025

via Google ↗

This place was TERRIBLE, if you love your loved ones DO NOT send them here they treated my step dad horribly he was there for less then a week before he passed and he was not In the bad of conditions when he got there to pass away, when me and my mother were there with my step dad the nurses took forever to come to his room if the light got turned on, they didn’t give him his medicine on time ever, and on top of that when he did pass away we never got a phone call from them telling us he passed we heard from someone else, he was also on hospice so it did definitely need extra help from time to time which is why we wanted to put him in a nursing home, we now wish we never sent him there he’d still be here today if we didn’t send him there, so again if you care about your loved ones DO NOT send them here. If I could give this place zero stars I would.

Joe Jones

Jun 2019

via Google ↗

My late Father received excellent care there! I am a retired Physician and I used to make rounds there! The facility has improved and the management seems to be very good. The staff appears to be awesome!

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Government Inspection History

4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 8, 2025Fire Safety StandardHealth Standard5 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025

Nov 20, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

  • Respond appropriately to all alleged violations.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

Aug 16, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2024

May 4, 2023Fire Safety StandardHealth Standard6 citations
  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does River Oaks Care Center offer?

River Oaks Care Center offers Skilled Nursing / Long Term Care.

Where is River Oaks Care Center located?

River Oaks Care Center is located at 1001 North Walnut in Steele, Missouri.

What do families say about River Oaks Care Center?

Reviews of River Oaks Care Center are mixed, with strong praise for the therapy department and generally warm staff attitudes, but also serious concerns about consistency of care and communication with families. Ratings range from very positive experiences with rehabilitation to one report of neglect and a preventable tragedy.

How did River Oaks Care Center do on recent health and safety inspections?

River Oaks Care Center had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit River Oaks Care Center?

Submit the Request Information form on this page, or contact River Oaks Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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