MyLivingChoice

Volunteer Home Care

1875 US-51 BYP A

4.6(9 ratings)· Dyersburg average: 4

Volunteer Home Care — photo 11 / 4

Quick Facts

Admissions
New patients admitted within 24 hours
Support Hours
On-call support available around the clock
Service Area
Offices across eleven West Tennessee towns
Founded
Operating in West Tennessee since 2000

What Families Think

Volunteer Home Care is a home health agency serving Dyersburg and surrounding West Tennessee towns, offering skilled nursing, therapy, and personal care in patients' homes. Reviewers largely praise the genuine, attentive care from nurses and CNAs, though at least one former-employee perspective raises concerns about staff attitude toward clients.

The Good

  • Genuine, thorough care praised by long-term client
  • Staff kept working through COVID without giving up on clients
  • 5-star CMS Patient Satisfaction rating
  • SHP Best Superior Award for patient satisfaction

The Bad

  • One report of rude, uncaring staff and a BBB complaint

AI-generated from reviews and community data.

About Volunteer Home Care

Volunteer Home Care is a home health care agency serving West Tennessee, including Dyersburg, that delivers skilled nursing, therapy, and personal care services. Operating since 2000, the agency provides in-home medical care and assistance designed to help patients remain independent in their own homes.

The agency offers a comprehensive range of clinical services including skilled nursing, physical therapy, occupational therapy, and speech language pathology. Private duty services include personalized assistance with activities such as bathing, grooming, dressing, tube feedings, wound care, and vital sign monitoring. Personal care services focus on everyday tasks including meal preparation and light housekeeping for those who need additional support to live comfortably at home.

Volunteer Home Care maintains on-call support available around the clock, with new patient admissions completed within 24 hours. The clinical team works closely with physicians, hospitals, and healthcare providers to develop individualized care plans and coordinate care transitions. The agency accepts Medicare, Medicare Advantage, commercial insurance, TennCare, and most private insurance plans.

The organization has maintained consistent recognition for patient satisfaction, earning the SHP Best Superior Award and a 5-star Patient Satisfaction rating from CMS. Volunteer Home Care operates office locations throughout West Tennessee, including Jackson, Humboldt, Camden, Dyersburg, Huntingdon, Union City, Parsons, Lexington, Selmer, Waynesboro, and Bolivar, serving these communities and surrounding areas.

Types of Care

Home Health and Hospice

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Reviews

4.6overall · 9 ratings combined

4.6★ on Google (9)

Carla

Oct 2020

via Google

I have been a client for a year and I am very pleased with the staff and the CNA's. Through this terrible time of Covid they have been able to keep essential workers from getting the terrible illness. These ladies and gentlemen have been short handed and they still don't ever give up on their clients. I'm grateful for their service and devotion. I would recommend Volunteer to anyone who asks or not!!! Thanks for your service to me and my community. Stay safe and I will keep praying for all of y'all!!! Thanks, Carla Laycox

Brenda Ishee

Jul 2019

via Google

I see that current employees give this a high rating. Employees not working there any more give it 1 star. I didn't read anything from clients. I find the current employees rude and they don't care about clients. I would give full story but there is no use. It's a shame. 7-22-2019 update filing complaint with BBB.

Shani Carver

May 2019

via Google

Amazing nurses & staff! Very thorough and genuine care for patients and their families!

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Nearby Communities

Other senior living options within 25 miles of Dyersburg.