CMS Care Compare
Reviews for Heritage Square are mixed to negative, with a low average rating built from a small number of comments. Several reviewers praise the warmth and long tenure of front-line staff, but multiple reports raise concerns about actual rehab therapy delivered, cleanliness, and patient supervision.
AI-generated from reviews and community data.
Heritage Square Nursing & Rehabilitation Center is a senior living community in Blytheville, Arkansas offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 12 reviews.
Heritage Square Healthcare Center is a nursing home in Blytheville, Arkansas, offering short-term rehabilitation, long-term care, memory care services, respite care, hospice, and palliative care. The facility specializes in serving elderly adults and those recovering from illness or injury who need assistance with daily living.
The center employs registered nurses, physicians, certified medical professionals, nutritionists, and volunteers trained in senior care. Staff are described as understanding that each patient's needs are unique and provide customized care addressing medical, emotional, and mental health requirements. Services include medication management, restorative care, and physical therapy, with treatment plans tailored to individual patient circumstances.
The facility recognizes that rehabilitation and recovery can involve long-term or short-term stays for patients of varying ages. Care addresses both those aging in place and those recovering from acute events such as surgery or injury, with the goal of helping patients regain independence when possible.
Heritage Square Healthcare Center emphasizes a holistic approach to patient care, combining professional medical treatment with attention to quality of life. The center encourages patients to participate in activities and social engagement as part of their care experience, recognizing that emotional support and community involvement contribute to overall recovery and well-being.
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Help Me Choose2.6overall · 12 ratings combined
2.6★ on Google (12)
Wayne Breckenridge
Aug 2025
I was there we're almost a month for physical therapy during that time I had maybe 3 hours of actual physical therapy the nurses and caretakers for excellent but management needed a lot of work they were more interested in money than my Healthcare
Christopher Watkins
Feb 2023
Standard country nursing home. Down to earth employees, small community. My relative went specifically for the rehab but they never did it. All he did was eat and watch tv.
Darlene Robinson
Jan 2020
Not clean. Unorganized. Patients allowed to wonder hallways unattended.
Boyd Wright
Feb 2019
Love the staff that has been here for so long! Rare to see a group that has roots this deep! The staff loves their people!
Joel MacDonald
May 2016
Would not put my family here, just doesn't look nice. Got a bad feeling off the place too.
3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 4, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Ensure staff are vaccinated for COVID-19
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Heritage Square Nursing & Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.
Heritage Square Nursing & Rehabilitation Center is located at 710 No Ruddle Road in Blytheville, Arkansas.
Reviews for Heritage Square are mixed to negative, with a low average rating built from a small number of comments. Several reviewers praise the warmth and long tenure of front-line staff, but multiple reports raise concerns about actual rehab therapy delivered, cleanliness, and patient supervision.
Heritage Square Nursing & Rehabilitation Center had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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