MyLivingChoice

Right at Home

1599 2nd Ave

4.3(39 ratings)· Charleston average: 4.6

Right at Home — photo 11 / 5

Quick Facts

What Families Think

Right at Home is a home health and hospice agency serving Charleston, West Virginia, with a 4.3-star Google rating from 39 reviews. Families consistently praise individual caregivers by name for their patience, reliability, and personal connection with clients, describing the agency as professional and caring.

The Good

  • Caregivers praised by name for compassion
  • Caregivers described as punctual and dependable
  • Long-term client relationships, one spanning 3 years
  • High overall Google rating of 4.3 from 39 reviews
  • Caregivers help families navigate difficult personality changes

AI-generated from reviews and community data.

About Right at Home

Right at Home is a home health and hospice agency serving Charleston, West Virginia. The organization provides in-home care services to help seniors remain independent while receiving professional support.

Families consistently praise the quality and reliability of caregivers. Multiple reviewers highlight specific staff members—including Sherri Woods, Cynthia Roberts, John Carter, Heather Pilcher, and Julia—noting their professionalism, compassion, and ability to connect with clients. One family wrote, "She's our Angel here on earth," describing their mother's caregiver. Clients report that caregivers are punctual, proactive, and often go beyond basic care tasks. The agency itself is described as professional, honest, and helpful, with families expressing long-term confidence in the service.

Right at Home holds a 4.3 out of 5 Google rating based on 39 reviews, with the overwhelming majority of feedback being highly positive.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 39 ratings combined

4.3★ on Google (39)

Conlee Wickline

Aug 2024

via Google

Heather Pilcher is a caring competent efficient caregiver. She is always on time and does so much for me without me asking. More than doing a great job with my care I consider Heather a good friend and a blessing. Words are not adequate to express my gratitude for her.

Kelly Carter

Jul 2024

via Google

This agency is very professional, honest, caring and helpful. I have been with this agency for 3 years. I have had good caregivers in the past. Jessica Caraballo was great. I want to give praise to my current caregivers Cynthia Robert's She exceeds my expectations. My weekend caregiver is John Carter and he also does a superb job. These caregivers Cynthia Robert's and John Carter they are the best by far. They are my favorite Cynthia Robert's and John Carter go above and beyond to help me. So thankful for Cynthia Robert's and John Carter

James Koval (jakl)

Jun 2024

via Google

Julia is an amazing in-home caregiver. She's been my dad's preferred helper for years now. She gets along with him where no one else can. I highly recommend Right@Home because of her.

Kimberly Bray

Jun 2024

via Google

RAH is a wonderful organization to have me help take care of my Mom. Sherri Woods has been Mom’s caregiver since we have been with RAH. To say she’s amazing is an understatement. She’s our Angel here on earth. We are beyond blessed that she’s our mom caregiver. I don’t know what I would do without her help with Mom. I would definitely recommend this company to anyone looking for help with a love one.

Reba Deyerle

Jun 2024

via Google

Choosing to bring in Home Health for my grandmother was not an easy decision for my family. We knew she needed help, but as an independent woman she made it difficult to bring in anyone. Jess S. came highly recommended as she has worked in the industry for several years. My grandmother is not an easy woman to deal with these days - she is demanding, impatient, rude, and unkind - not the woman I grew up knowing. Jess has helped us all through this transition and learn more patience with my grandmother. She has helped all of us take a step back to not take things personally and find the humor in things. If you need help with a loved one, I highly recommend having Jess come in to help!

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Nearby Communities

Other senior living options within 25 miles of Charleston.