Suzanne Fenton
Dec 2025
My friend is the guardian for a 94 year old senior who has been at Ridgewood for about 6 months. While the facility is clean and the staff are typically pleasant and professional, there are some major negatives. Personal items get "lost", clothing, new comforters, and niceties that were bought to make the room aesthetically pleasing. On more than one occasion the senior was sent to a doctor appointment on transport (not a free service) without proper clothing. For example, today, pouring rain, the resident arrived at the doctor's office with only a light jacket (a winter coat is in her closet unless it has been "lost"). Only one leg rest was on the wheelchair. The entire time at the office the resident was crying that she wanted to die due to being constipated. This place is NOT CHEAP and should do better but good luck finding anywhere that actually gives the care that residents should receive.
