Dalina Nuketown
Jun 2026
Horrible management
1 / 8Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- Non profit, Other
- Certified beds
- 137
- Inspections
- View history (51 citations)
- Religious environment
- Christian environment in the health center
- Campus layout
- Independent living, assisted living, and nursing under one roof
- Nursing oversight
- 24-hour oversight by licensed nurses and CNAs
CMS Care Compare
What Families Think
Reviewers describe Ridgecrest Village as a beautiful, well-maintained campus with friendly staff and a full range of living options from independent apartments to skilled nursing, all in one place. However, a number of reviews raise serious concerns about slow response to call lights, unresponsive management, and in one case, unsanitary conditions in the health center.
The Good
- Friendly, caring staff praised by many reviewers
- Full continuum of care on one campus
- Beautiful grounds and courtyard
- Active social calendar keeps residents busy
- Long-term residents report years of consistent, good care
The Bad
- Multiple reports of slow or unanswered call lights
- Several reviewers describe management as unresponsive or poor
- One detailed report of uncleanliness and pest issues in the health center
- One family reported delays getting pain medication and medical evaluation
AI-generated from reviews and community data.
Ridgecrest Village is a senior living community in Davenport, Iowa offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.8 out of 5 across 68 reviews.
About Ridgecrest Village
Ridgecrest Village
At Ridgecrest Village, we are excited and happy to announce that we have won “Best Retirement Community” in the Quad Cities for the second year in a row.
We have also won “Best Assisted Living” in 2021. We are thankful to the Quad Cities for their faith in us.
Ridgecrest Village has been an active member of our community for 55 years. We are making plans for the next 55 years.
What makes us such an awesome community/ You might think it is our team or our happy residents, we can tell you it is both. You will find a warm welcoming community full of happy people. Our team considers ourselves fortunate to work where our resident live. We look at ourselves as one big happy family. We invite you to come to see for yourself what makes us the #1 “Best Retirement Community” in the Quad Cities.
Independent Living
Independent Living at Ridgecrest Village provides you flexibility and freedom with peace of mind. We’ll take care of most everyday chores while you enjoy being you. We offer you a comfortable lifestyle that’s as active as you like with events and programs from social and spiritual to wellness and educational.
Independent Living options include cottages and apartment communities. Independent apartments, Oakwood Assisted Living and Crest Health Center are all under one roof.
There is always someone friendly to meet along the way, it is truly a “village.”
Independent Living at Ridgecrest Village provides you flexibility and freedom with peace of mind. We’ll take care of most everyday chores while you enjoy being you. We offer you a comfortable lifestyle that’s as active as you like with events and programs from social and spiritual to wellness and educational.
Independent Living options include cottages and apartment communities. Independent apartments, Oakwood Assisted Living and Crest Health Center are all under one roof.
There is always someone friendly to meet along the way, it is truly a “village.”
Assisted Living
Oakwood Place Assisted Living is designed with you in mind.
This homelike community allows you to maintain your independence with the freedom of knowing assistance is only a call away. Our warm caring staff is there to support you with daily needs like bathing, dressing, and medication assistance.
Enjoy each day by meeting up with friends, engaging in a variety fun activities or exercise class. You can relax knowing we will take care of the tasks of laundry and housekeeping. Oakwood Place gives you the perfect balance of Independence and care. Relax and lead your best life at Oakwood place.
Health Care
At Crest Health Center we provide each resident with a Christian environment in which they may live with independence and dignity. We provide a continuum of care from Independent Living through end of life care. We value our well-trained staff, volunteers, regulatory and certification agencies, and families as a vital part of creating a warm caring atmosphere for all those who live, work, or visit Crest Health Center.
Nursing Services
These services are provided by our professional licensed Nurses and Certified Nursing Assistants who are here to care for you or your loved one providing 24-hour oversight as well as the following services:
• Skilled Nursing Care to help you regain your strength and independence after a stay in the hospital from a fall, an infection, or health condition.
• We provide extended care services to those who can no longer care for themselves or for those who have some of life’s chronic illnesses that require 24-hour supervision or oversight.
• Palliative Care to make you comfortable as you experience life’s unexpected aches and pains.
• Hospice Care for you or your loved one. Our goal is to see that you or your loved one is comfortable through the completion of life’s experiences.
• Respite Care for you and/or your Caregiver when you feel that a break would do to provide some needed renewal time.
Types of Care at Ridgecrest Village
Assisted LivingHome Health and HospiceIndependent LivingRespite / Short-Term CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Ridgecrest Village
3.8overall · 68 ratings combined
3.8★ on Google (68)
Trisha Jordan
Jul 2025
I was debating to leave a review but honestly I needed to inform others out there do not allow your family members to live here I have seen many facilities but none comes to as horrible as this place. I came to check this place out and to ask questions for one of my loved ones and I was blown away and not in a good way. The outside looks beautiful. But the inside the smell is horrible while I got a tour of the place I noticed alot of room lights going off and being ignored the smell of pee and poop was so horrible its like they don't change the residence or they just leave the waiste in the room or maybe they have a horrible sewage problem. Observing this place I could tell the residence are not taken care of very well at all some are crying out for help and being told to be quiet. And to top it all off I asked to speak to someone in charge of the food I wanted to ask questions and see if they would let me see how the kitchen was kept since the rest of it was horrible. I was thankful they let me see the kitchen and ask questions.. the manager and some of the kitchen staff just don't care I heard racial comments and noticed they was picking on a light skinned young black man witch was so wrong and the manager didn't do anything about it but laugh and they stood around they made this young man do everything the discrimination was obserd I wish I would have gotten that young mans name he don't deserve that treatment and that treatment I don't want for my loved ones there was a roach spotted and before I could say something the young man said something but was discreet about it im thankful i was listening hard and already seen it and right then and there the manager threatened to fire him and spoke so poorly to him I hope and pray they didn't fire him. He had the cleanest appearance and the only one cleaning.Between the treatment I observed along with the roaches and mold smell and dirty kitchen I will not bring my loved ones here nor recommend this place to anyone.
Jazimine Eckmann-Allred
Jul 2025
Horrible and I mean HORRIBLE management.
Joann Harris
Apr 2025
Caring doesn't exist in this care facility. It's a beautiful place just no caring. Took 4 hrs and 3 request to get Tylenol for pain after having knee replacement. No one answers nurse calls at night for anything I guess it interrupts party time. You tell me!!!
Keith Haan
Aug 2023
Thorough and complete care.
Government Inspection History
6 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 10, 2025Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026
Oct 2, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025
Mar 19, 2025Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025
Sep 26, 2024Fire Safety StandardHealth Standard17 citations
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2024
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2024
Aug 8, 2024Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2024
Jan 3, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Ridgecrest Village offer?
Ridgecrest Village offers Assisted Living, Independent Living, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Does Ridgecrest Village offer respite or short-term stays?
Yes. Ridgecrest Village lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is Ridgecrest Village located?
Ridgecrest Village is located at 4130 Northwest Blvd in Davenport, Iowa.
What do families say about Ridgecrest Village?
Reviewers describe Ridgecrest Village as a beautiful, well-maintained campus with friendly staff and a full range of living options from independent apartments to skilled nursing, all in one place. However, a number of reviews raise serious concerns about slow response to call lights, unresponsive management, and in one case, unsanitary conditions in the health center.
How did Ridgecrest Village do on recent health and safety inspections?
Ridgecrest Village had 6 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Ridgecrest Village?
Submit the Request Information form on this page to connect with Ridgecrest Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ridgecrest Village? Claim this listing to update photos, pricing, and details. It's free.
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