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Riderwood Village

3160 Gracefield Road

4.4(51 ratings)· Silver Spring average: 4.3

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Riderwood Village, photo 11 / 6

Quick Facts

Total units
44
Medicare rating
5 of 5

CMS Care Compare

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2006
Ownership
For profit, Limited Liability company
Certified beds
44
Deposit model
Entrance-fee community with large refundable deposit
Refund timeline
Deposit refunds reported to take about a year
On-site retail
Shops and restaurants located on campus

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Riderwood Village holds a strong 4.4-star average from Google reviewers who describe the campus as clean, bright, and vibrant, with on-site shops and restaurants. However, several reviews raise serious concerns about long delays in returning large refundable deposits and inconsistent care quality once residents need more support.

What reviewers praise

  • High 4.4/5 average from 51 Google reviews
  • Campus described as clean, bright and comfortable
  • On-site shops and restaurants for residents
  • Independent living apartments called comfortable and nice

What reviewers flag

  • Multiple reports of long delays refunding large entrance deposits
  • One report of $180,000 deposit unpaid after 60+ days
  • One report of nearly a year wait and $60,000 lost
  • One report of rude, uncaring staff after resident departure
  • One report that assisted living care fell short of independent living

AI-generated from reviews and community data.

Riderwood Village is a senior living community in Silver Spring, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 51 reviews.

About Riderwood Village

Riderwood Village is a skilled nursing and long-term care community in Silver Spring, Maryland, licensed for up to 44 residents. It also operates as a Medicare-certified home health agency since 2006, offering skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.

The community features 24-hour staff, an on-site registered nurse, medication management, an emergency call system, wheelchair accessibility, housekeeping, and gathering and activity spaces. All licensed beds are Medicare and Medicaid certified. The community holds a 5 of 5 CMS overall star rating for its nursing facility, though its home health agency carries a 3.0 of 5 quality rating from CMS.

Reviewers describe the campus as clean, bright, and comfortable, with a vibrant community atmosphere and amenities including on-site shops and restaurants. However, reviews are mixed on financial matters, with some families reporting significant delays in receiving refunds of deposits after residents move out, describing the process as lacking transparency.

Types of Care at Riderwood Village

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Riderwood Village

4.4overall · 51 ratings combined

4.4★ on Google (51)

James Walker

Jun 2026

via Google ↗ · Report

Assisted living with shops and restaurants Apartments are comfortable

Darrick Gilmore

Oct 2025

via Google ↗ · Report

Riderwood is absolutely wonderful! Beautiful campus, fantastic amenities, and a vibrant community. The perfect place to enjoy retirement with peace of mind. Highly recommend!

Varner Seaman

Jan 2025

via Google ↗ · Report

My mother moved out in November, over 60 days ago, and Riderwood has not refunded the roughly $180,000 she is owed from her deposit. We need that money to pay for her care. Be forewarned if you go here that they will not be transparent, and getting them to follow their contracts is a struggle.

Terry Sullivan

Jun 2022

via Google ↗ · Report

Riderwood is not the place for everyone. With that being said, my biggest complaint is that if you decide to leave you wait over a year to get your deposit back and you loose about 60,000.00. My mother left as we did not think the care was as good in the assisted living as other places could offer. We left. We still do not have her money back. Its been almost a year. This is too long to wait for some and they are stuck. Once you leave, the employees are rude and uncaring. It's a scam beware! Independent living is nice but hope you never need more care because you won't get it there.

Barry O'Connell

Nov 2019

via Google ↗ · Report

I had the chance to visit the place on a number of occasions to see a dear friend. The place is clean and bright and comfortable. People seemed happy.

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By submitting, you're okay with us and Riderwood Village reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

Riderwood Village is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

80 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community96%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)5%US 11%Better than

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing80%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly78%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations64%US 61%

Service area

Riderwood Village reports serving 5 ZIP codes, including Silver Spring, Laurel. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 217156. National figures are the average across all certified agencies.

Government Inspection History

3 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 22, 2025Fire Safety StandardHealth Standard17 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025

  • Put firmly secured handrails on each side of hallways.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025

Oct 18, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Nov 30, 2023

Feb 7, 2019Fire Safety StandardHealth Standard12 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 28, 2019

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 28, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riderwood Village offer?

Riderwood Village offers Home Health and Skilled Nursing / Long Term Care.

How much does Riderwood Village cost?

Riderwood Village has not published its pricing. For context, communities in Silver Spring that publish rates start around $4,850 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Riderwood Village located?

Riderwood Village is located at 3160 Gracefield Road in Silver Spring, Maryland.

What do families say about Riderwood Village?

Riderwood Village carries a 4.4 out of 5 rating from 51 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Riderwood Village?

Yes. Riderwood Village is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Riderwood Village?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did Riderwood Village do on recent health and safety inspections?

Riderwood Village had 3 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riderwood Village?

Submit the Request Information form on this page, or contact Riderwood Village directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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