MyLivingChoice

Rialto Post Acute

1471 S Riverside Ave

3(66 ratings)

Rialto Post Acute, photo 11 / 5

Quick Facts

Total units
177
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
177

What Families Think

Rialto Post Acute is a skilled nursing and long-term care facility in Rialto, California, with a mixed track record among the families who've reviewed it. While some praise specific nurses, CNAs, and the therapy team, several reviewers report serious concerns about nursing care, communication, and staff oversight — including one account of a resident's death following what the family described as delayed care for a worsening infection.

The Good

  • Therapy staff praised by multiple reviewers
  • CNAs described as caring and hardworking
  • Facility described as clean by a reviewer
  • One nurse specifically praised for attentive care

The Bad

  • One report of severe neglect leading to a resident's death
  • Multiple reports of falls not communicated to families
  • Reviewers describe unresponsive or dismissive nursing staff
  • Families report difficulty reaching staff for updates on care

AI-generated from reviews and community data.

Rialto Post Acute is a senior living community in Rialto, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.0 out of 5 across 66 reviews.

About Rialto Post Acute

Rialto Post Acute is a 177-bed skilled nursing and long-term care facility in Rialto, California. The community serves patients requiring rehabilitation and ongoing medical support.

Families report deeply inconsistent experiences. Some highlight that individual staff members, particularly certain nurses and nursing assistants, deliver compassionate, attentive care and contribute meaningfully to recovery. Physical therapy has been noted as effective. However, multiple families describe serious concerns about nursing oversight, medication management, and responsiveness to patient needs. Common complaints include delayed specialist referrals, limited meal variety, and gaps in basic care such as hygiene and pain management. One family wrote that they "heard them yelling at the CNAs" and felt management does not support front-line workers. Several families expressed alarm about fall incidents going unreported and communication breakdowns during their loved one's stay.

The facility holds a 3 out of 5 Google rating based on 66 reviews. The stark divide between positive and negative accounts suggests outcomes may depend significantly on individual staff assignment and department, rather than reflecting consistent facility-wide standards.

Types of Care at Rialto Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Rialto Post Acute

3overall · 66 ratings combined

3★ on Google (66)

Ms. Unknown

May 2026

via Google

This place is bad they take for ever for my mom to be seen by a specialist took me to be on them after months for her to be seen she told me the food is always the same mostly sandwiches the cna taking care of my mom is amazing but whoever is running this place is rude I heard them yelling at the cnas when I walked by they don’t appreciate their workers but if it wssnt for the cnas I would’ve taken my mom some place else sooner the cnas have been great they don’t deserve to be treated that way and I can never get through to ask how my mom is doing I’m will be taking her out soon

Nikki Kosmicki

Feb 2026

via Google

DO NOT SEND YOUR LOVED ONES HERE. No rehab facility is going to be great, but this one was grossly negligent. My mom and I arrived to find that my dad had not been changed, hadn’t been eating/drinking but wasn’t hooked to an IV, and was crying in pain. I had to request that my dad be cleaned; during that process, he was screaming in pain while the nurse was arguing with him saying, “you’re fine, stop that.” As it turns out, he had begun the process of SEPTIC SHOCK, acquired over time at this facility. When the doctor finally came around and we discussed his symptoms, the doctor literally said, “Oh! He should have been transferred weeks ago!” No kidding??! Where had you been this entire time?! Eventually, an ambulance was called, but by then it was too late. After a lot of unnecessary pain, my dad passed away. Again, do not send anyone you care about here. None are great, that’s true, but this one is by far the worst.

Jelly

Dec 2025

via Google

Peter is the worse charge nurse there. Doesn't care about his pts, ALWAYS on the phone talking to his gf in his language. my dad fell multiple times and i was never was noticed about it. Never got a call from this horrible facility. now my dad is in critical condition in the hospital. Peter should have gotten his license revoked but i guess CDHP and rialto post acute doesn't care.

Rachael Hatchett

Aug 2025

via Google

This facility is what you see is what you going to get. I have several times gone over with staff in regards to my husband's medication, his appearance, and complaints of the CNA disappearing. The therapy is great but the nursing is horrible. Being a Kaiser patient you would think you would be placed in a better environment for rehabilitation. Good thing this is only temporary and not long-term. This shows me that Kaiser cares less about the patient and it's all about a dollar. My suggestion to anyone that loved one is here and you're having problems, contact the ombudsman office and file a complaint and hopefully changes will occur. A little update today 08/20, I strongly recommend that you do not send any of your lungs to this place. I was questioning the administrator Juanita about my husband's therapy when she was not getting. I question about the care again that he was not receiving. When you question them about the facility they have a tendency of calling the police on you. I had to call California Department of Health on on them 3 times. And also had to report some CNAs because of the care they were providing my husband. Not to mention, they refused to let my husband come home and forcing him into a long-term facility when he has a home to come to and family to care for him. I beg you people do not send your family to this facility, you will regret it.

Jabari Heedly

Jul 2025

via Google

Overall I give this place a good review. It’s clean the food is edible and the skilled personal are very professional. I would like to thank Nurse Stacy Willam’s for always going above and beyond to take care of her patients. I can tell she cares about people and I appreciate that. She made my stay here that much better and my recovery a lot smoother.

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Government Inspection History

14 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 16, 2026Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

Jan 8, 2026Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 31, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Provide emergency officials' contact information.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 30, 2026

May 20, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2025

May 2, 2025Health Complaint1 citation
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

Apr 11, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 1, 2025

Mar 13, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025

Jan 28, 2025Health Complaint1 citation
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 5, 2025

Nov 14, 2024Fire Safety StandardHealth Standard9 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

Jan 12, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024

Nov 28, 2023Health Complaint1 citation
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

Nov 17, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2023

Oct 24, 2023Infection ControlNo citations
Sep 28, 2023Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023

Jan 7, 2022Fire Safety StandardHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rialto Post Acute offer?

Rialto Post Acute offers Skilled Nursing / Long Term Care.

Where is Rialto Post Acute located?

Rialto Post Acute is located at 1471 S Riverside Ave in Rialto, California.

What do families say about Rialto Post Acute?

Rialto Post Acute is a skilled nursing and long-term care facility in Rialto, California, with a mixed track record among the families who've reviewed it. While some praise specific nurses, CNAs, and the therapy team, several reviewers report serious concerns about nursing care, communication, and staff oversight — including one account of a resident's death following what the family described as delayed care for a worsening infection.

How did Rialto Post Acute do on recent health and safety inspections?

Rialto Post Acute had 14 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rialto Post Acute?

Submit the Request Information form on this page to connect with Rialto Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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