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UNC Rex Rehabilitation and Nursing Care Center of Raleigh

4210 Lake Boone Trail

3.2(45 ratings)· Raleigh average: 4

UNC Rex Rehabilitation and Nursing Care Center of Raleigh — photo 11 / 4

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
120
Hospital affiliation
Mailing address shared with adjacent Rex Hospital campus
Facility layout
Separate short-term rehab and long-term care wings
Outdoor space
Garden with walking trails, fish pond, and vegetable garden
Enrichment programs
Therapy dog visits brought in for patients

What Families Think

Reviews for UNC Rex Rehabilitation and Nursing Care Center of Raleigh are sharply split: many families praise the physical, occupational, and speech therapists along with certain named nurses and aides, while a large number of reviewers describe slow call-bell response times, understaffing, cold food, and an aging, sometimes unsanitary building. The facility appears to have distinct short-term rehab and long-term care sections, with experiences varying notably between them.

The Good

  • Physical and occupational therapists frequently praised by name
  • Several reviewers highlight kind, attentive nursing staff
  • Social workers described as professional and helpful
  • On-site garden with walking trails, fish pond, vegetable garden
  • Therapy dog visits offered to patients
  • Daily social activities like ice cream socials and game time

The Bad

  • Many reviewers report call bells going unanswered for 30 minutes to hours
  • Multiple reports of understaffing leading to neglect of basic needs
  • Repeated complaints of cold, poor-quality food
  • Several reviewers describe an aging, sometimes unsanitary building (mold, rust, bugs)

AI-generated from reviews and community data.

About UNC Rex Rehabilitation and Nursing Care Center of Raleigh

UNC Rex Rehabilitation and Nursing Care Center of Raleigh is a skilled nursing / long term care community in Raleigh, North Carolina.

Families rate UNC Rex Rehabilitation and Nursing Care Center of Raleigh 3.2 out of 5 based on 45 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 45 ratings combined

3.2★ on Google (45)

Faye Buchanan

Jun 2026

via Google

My mother was there. She needed help and would call the nurse. It would take 45 mins to get to her room. this happened several times so I signed her out to leave and come home. It bad when you need help and call and nobody responds.

saniya dixon

Feb 2026

via Google

This might be the worst facility I have ever encountered in my life. All the staff have attitudes for no reason. You press the call button you don’t get a response from anyone until 30 minutes to an an hour

Michael Murdock

Oct 2025

via Google

My mom was a patient at Rex From 2019 until she passed away last month. The staff there have always taken such great care of her and made sure she was well looked after. Very grateful for their service throughout the years.

John

Jul 2025

via Google

Visited Rex Rehab today. Consistently impressed with the staff at this rehab center. They seem to hire the most professional of people. We have and do recommend Rex Rehab to our clients who need rehab.

Kathy Roberson

Jun 2025

via Google

I was reluctant about sending my Uncle Bill Osborne to a rehab facility. Like everyone, I've heard the horror stories about how poorly they are treated. To my great surprise, this has not been our experience. To the contrary, my Uncle Bill has some incredible care providers who treat him like "their" Uncle too. Specifically, the team that includes Fantasia, Toya, Sanita, Crystal and Philip have made me sleep comfortably at night knowing that they care for him just like I do when he is at home. Great job to this incredible group of care providers! My only complaint is the ice machine in the community break room has been broken too long and its not kept very clean (machine leaks water regularly on the floor, towels are left on the floor (risk of fall waiting to happen), food trays are left in the room (very odd), etc). This is where family members go for snacks and beverages so it should be kept as clean as our loved ones room. Overall though, the team takes incredible care of my Uncle and they are an awesome group of caregivers!

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Frequently Asked Questions

What types of care does UNC Rex Rehabilitation and Nursing Care Center of Raleigh offer?

UNC Rex Rehabilitation and Nursing Care Center of Raleigh offers Skilled Nursing / Long Term Care.

Where is UNC Rex Rehabilitation and Nursing Care Center of Raleigh located?

UNC Rex Rehabilitation and Nursing Care Center of Raleigh is located at 4210 Lake Boone Trail in Raleigh, North Carolina.

What do families say about UNC Rex Rehabilitation and Nursing Care Center of Raleigh?

Reviews for UNC Rex Rehabilitation and Nursing Care Center of Raleigh are sharply split: many families praise the physical, occupational, and speech therapists along with certain named nurses and aides, while a large number of reviewers describe slow call-bell response times, understaffing, cold food, and an aging, sometimes unsanitary building. The facility appears to have distinct short-term rehab and long-term care sections, with experiences varying notably between them.

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