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Regency Care Of Central Oregon

119 Se Wilson Avenue

3.8(8 ratings)· Bend average: 4.3

Regency Care Of Central Oregon, photo 11 / 3

Quick Facts

Total units
46
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
46
Facility Size
Smaller facility with home-like feel

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Regency Care of Central Oregon are mixed, ranging from families praising a warm, home-like atmosphere and dedicated staff to serious concerns about pain management and call-light response times. Several reviewers highlight the smaller size of the facility as creating closer relationships between staff and residents, while others question management priorities and consistency of care.

What reviewers praise

  • Smaller facility feels warm and home-like
  • Staff described as caring and supportive
  • Kind treatment reported for Medicaid residents
  • Rehabilitation therapy program for post-surgery recovery
  • Kitchen and housekeeping teams praised alongside caregivers

What reviewers flag

  • One report of a painful medication dosage reduction after surgery
  • One report of call lights ignored for bedridden residents for hours
  • One reviewer distrusts management, alleging profit over care focus

AI-generated from reviews and community data.

Regency Care Of Central Oregon is a senior living community in Bend, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 8 reviews.

About Regency Care Of Central Oregon

Regency Care of Central Oregon is a skilled nursing facility in Bend, Oregon, offering short-term respite care, geriatric rehabilitation following injury or illness, and long-term skilled nursing care with both medical and nonmedical assistance.

The community emphasizes individualized care designed to enable residents to live as independently as possible. Their professional care team is highly trained and experienced in geriatric services. Rehabilitation Therapy is a core component of the facility's offerings, utilizing the latest equipment and individually tailored therapy programs to help residents regain strength, mobility, and speech after illness or injury.

Bend is regarded as one of Oregon's most picturesque towns, known for its beautiful mountain views and proximity to the Deschutes River. Regency Care of Central Oregon is centrally located and convenient to shops, restaurants, and entertainment options, including several parks for enjoying Oregon's summer days.

Types of Care at Regency Care Of Central Oregon

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Regency Care Of Central Oregon

3.8overall · 8 ratings combined

3.8★ on Google (8)

Cole Rice

Oct 2025

via Google ↗

I do not trust their management. They only care about getting heads in beds and money in their pocket. Not a place for family members you care about.

Onya Remer

Sep 2022

via Google ↗

It is clear that RCCO does everything they can to provide great care for all their residents! Everyone from the direct caregivers to the management team to the kitchen and housekeeping crew; they are a supportive team who only wants the best care for the residents of RCCO!

Ireene Brees

Sep 2022

via Google ↗

This is a wonderful establishment. Because it is a smaller facility, the residents as well as staff share a warm inviting "home-like" community. With healthcare employment the way it is, I believe Regency does the best job they can and is always striving to do better.

Joshua Vesculae

Jun 2018

via Google ↗

I've had the honor of working with two different Regency buildings (you can read my review of Regency Gresham). I have an uncle in Bend who asked me where he should go and I said "Regency." Turns out there are four in Central OR! I didn't know what the others are like, but my uncle is on medicaid, which means he kind've sits at the bottom of the totem pole for health care services. Only you wouldn't know that from his time at Care of Central OR! The staff were so kind, it made him feel like he was a king! He passed away, sadly, but I could not feel better about his last days. he had a second family. how fortunate!

Shayla Duke

Apr 2018

via Google ↗

I was actually going to leave a good review of this place, up until I met Dr. Thacker who found it appropriate to reduce me from 10mg oxycodone every 3 hours down to 5mg every 6 hours after just having major surgery on my broken leg. I find her actions to be extremely inhumane. They left no other option but to have me use a walker that was to talk and narrow for me which caused me to fall which they then proceeded to blame on my meds. Other than that, most of the staff are pretty cool and the other residents are pretty colorful and fun to converse with. However, I have noticed the staff essentially ignoring certain bed ridden residents and letting their call lights go for hours on end as the residents cry out for help to no avail. Fortunately, during my stay though, my needs were always promptly attended to... Aside from my need to not suffer in misery and pain.

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Government Inspection History

4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

May 21, 2025Fire Safety Complaint1 citation
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 9, 2025

Sep 13, 2024Fire Safety StandardHealth Standard5 citations
  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

May 5, 2023Fire Safety StandardHealth Standard22 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Have power receptacles that are properly grounded.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Regency Care Of Central Oregon offer?

Regency Care Of Central Oregon offers Skilled Nursing / Long Term Care.

Where is Regency Care Of Central Oregon located?

Regency Care Of Central Oregon is located at 119 Se Wilson Avenue in Bend, Oregon.

What do families say about Regency Care Of Central Oregon?

Reviews for Regency Care of Central Oregon are mixed, ranging from families praising a warm, home-like atmosphere and dedicated staff to serious concerns about pain management and call-light response times. Several reviewers highlight the smaller size of the facility as creating closer relationships between staff and residents, while others question management priorities and consistency of care.

How did Regency Care Of Central Oregon do on recent health and safety inspections?

Regency Care Of Central Oregon had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Regency Care Of Central Oregon?

Submit the Request Information form on this page, or contact Regency Care Of Central Oregon directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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