Shuliu Chen
Jul 2026
I am writing to express my sincere appreciation to the team. I’m blessed to have such caring people looking after my mom everyday while she was at GlenRidge.
Regalcare At Glen Ridge
120 Murray Street
3.1(16 ratings)
1 / 5Quick Facts
- Total units
- 164
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 164
CMS Care Compare
What Families Think
Families largely praise the caring staff at RegalCare at Glen Ridge, especially for short-term rehab and long-term skilled nursing care, though one detailed review raised serious concerns about staffing levels and facility conditions.
The Good
- Staff described as caring and attentive to residents
- Positive outcomes reported for short-term rehab patients
- Staff take residents for walks when requested
- Family feels resident's care is treated as priority
The Bad
- One detailed report of understaffing and unanswered front-desk phones
- One report of facility conditions and cleanliness concerns, including water service
AI-generated from reviews and community data.
About Regalcare At Glen Ridge
RegalCare at Glen Ridge in Medford, Massachusetts provides short-term rehabilitation and long-term skilled nursing care. The facility offers a full continuum of care services tailored to individual patient needs, including specialty programs.
The community emphasizes a resident-centered approach to care, with a focus on promoting optimum independence and quality of life. Staff provide personalized care and attention within a comfortable environment designed to be sensitive and nurturing.
The facility maintains a patient-centered philosophy across all care levels, from short-term rehabilitation through long-term skilled nursing. Care is coordinated by a professional staff dedicated to ensuring each resident receives appropriate treatment and individualized attention.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.1overall · 16 ratings combined
3.1★ on Google (16)
Herny St Germain
May 2026
My uncle spent time in this program and had many great things to say, the staff were pleasant and they always toke him for walks when requested .
Ana Leah
Aug 2025
My mother has been here for long term care for about 8 months now and I normally never leave a review but I am so blessed to leave her at a facility where her care is their priority. It is an absolutely beautiful facility and they make my mother feel like she’s home!! I see her everyday and they love her and I couldn’t be more grateful. Best decision I’ve made!!!!!
Lelia Hunt
Aug 2025
I heard of Glenridge by a friend and I loved every part of the facility. From the admissions to the discharge. My father came here for short term rehab and they treated him like their own. He came out better than he went it and I will 100% be referring him to everyone I know. The treatment was amazing and they tended to everything we needed
Key'Ondra W.
Aug 2025
If I could rate lower than 1 star, I would.....Not comfortable regarding the facility conditions and the way the staff appears to be short. They need new funding so they can have a better facility with better conditions. And they may need new or MORE staff. Every time I walked through this place visiting my loved one there for rehab, the phone rang off the hook every time I needed to call in. And when I walked in, there was always an unattended phone ringing...nobody was at the desk but one time to make sure we signed in. This is a huge red flag for any medical field especially the care for the elderly. It's almost as if ANYBODY can just walk in to this building. IF they are short staffed, add more staff and FAST. You are NOT declining taking any new patients in for rehab clearly so why not make sure the facility is in the best shape it could be? I waited for the phone ringing for almost 10 minutes because I had a question and it kept ringing. Maybe more staff so your phones can be answered? I am not saying anybody needs to be fired but they need a big turn around to happen. The insurance companies should do more research before paying the medical costs for patients to go to facilities just like this. When was the last time they had a building inspection? How is this ok for the staff to work under such conditions. Don't get me started with how the water is set up for the guests....Let's just say I bring her fresh ice water in a huge insulated cup to swap out with hers during each visit. I can't believe no staff member has went on strike or went to the news.
Frequently Asked Questions
What types of care does Regalcare At Glen Ridge offer?
Regalcare At Glen Ridge offers Skilled Nursing / Long Term Care.
Where is Regalcare At Glen Ridge located?
Regalcare At Glen Ridge is located at 120 Murray Street in Medford, Massachusetts.
What do families say about Regalcare At Glen Ridge?
Families largely praise the caring staff at RegalCare at Glen Ridge, especially for short-term rehab and long-term skilled nursing care, though one detailed review raised serious concerns about staffing levels and facility conditions.
Work at Regalcare At Glen Ridge? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Medford.
