MyLivingChoice

Queen Anne Healthcare

2717 Dexter Avenue North

3.7(36 ratings)· Seattle average: 4.2

Queen Anne Healthcare, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
120
Admissions
Limited to Harborview Bed Readiness program patients
Specialty
Trauma-informed care and behavioral health services
Hospital partnership
Special contract with Harborview Medical Center trauma center
Operator
Part of the Avamere senior living network

What Families Think

Queen Anne Healthcare is a 120-bed skilled nursing and rehabilitation center in Seattle with a special admissions arrangement tied to Harborview Medical Center's trauma program. Reviews are sharply split: many families praise the nursing, therapy, and discharge-planning teams for helping loved ones recover and return home, while a notable number of reviewers describe serious lapses in staffing, communication, and safety.

The Good

  • Physical, occupational, and speech therapy praised by many reviewers
  • Nursing staff described as attentive and compassionate
  • Effective discharge planning and coordination with home health
  • Family communication praised in several reviews
  • Recognized by AHCA's Quality Initiative Recognition Program

The Bad

  • Several reviewers report long waits (30+ minutes) after using the call button
  • One report of a dementia patient wandering off the premises unnoticed
  • One review describes understaffing with aides covering 8-10 patients each
  • One serious report of a patient developing sepsis during a stay

AI-generated from reviews and community data.

Queen Anne Healthcare is a senior living community in Seattle, Washington offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 36 reviews.

About Queen Anne Healthcare

Queen Anne Healthcare is a 120-bed skilled nursing and rehabilitation community located along the Fremont Cut canal in Seattle, Washington. The community specializes in trauma-informed care and behavioral health services and maintains a special contract with Harborview Medical Center, the local trauma center. At this time, admissions are limited to patients from the Harborview Bed Readiness program.

Care at Queen Anne includes skilled nursing support for recovery after surgery and other medical conditions requiring rehabilitation. Occupational, physical, and speech-language therapists work with residents to help rebuild strength and independence so they can return to the activities they value. Staff collaborate closely with each resident's overseeing physician throughout the course of care.

Beyond clinical treatment, Queen Anne provides a full suite of social services and develops individualized discharge plans to help residents prepare for a successful transition home when their stay concludes.

The community has been recognized as one of the top 25 places to work in Seattle by Seattle Met Magazine, listed among the best senior living communities in the United States by U.S. News & World Report, and acknowledged by the American Health Care Association for quality care through their Quality Initiative Recognition Program.

Queen Anne Healthcare is part of the Avamere network of senior living communities.

Types of Care at Queen Anne Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Queen Anne Healthcare

3.7overall · 36 ratings combined

3.7★ on Google (36)

Anita Helton

Feb 2026

via Google

I WILL describe & post …AFTER MY …Healthcare.. is finished…!!

Joel Hunter

Sep 2024

via Google

Having been a patient in this facility for over a month I can honestly say this is a top notch rehabilitation center with a very professional yet personal approach to healthcare. Every employee is super awesome making the best for me in my worst of time.

Nancy Sellard

Jul 2024

via Google

I have a relative in this unit who is happy and seemingly well taken care of. I am 3 states away and can not financially afford to travel to the center to make sure paperwork for things like disability get filled out by doctors or people promising to do something and never doing it stops. I am doing the best I can and don't appreciate the promises I am given that are NEVER folllowed through with. The calls I return, leaving a message to call back that NEVER get answered. I was promised by a social worker that my medical POA paperwork would be printed out and sent to me since the copies I had disappeared. NEVER HAPPENED! Now my relatives insurance will expire because other people promise and don't deliver and the insurance doesnt accept copies emailed from my phone. I can do absolutely NOTHING to help my relative on empty promises.

Tee Dub

Jul 2024

via Google

1. They told me “no” bed pan at night, not allowed, and put me in a diaper! Degrading! 2. Few days in & and am STILL waiting for medical adaptive equipment I require! 3. Potentially illegal medication error!!!!! 4. Some would consider the facility’s responding to people’s reviews posted here (publicly confirming a medical relationship with a patient) a serious breech of federal HIPAA patient privacy laws!!!!! 5.They seem to not care enough to correct the misspelling of ‘rating’ in a giant sign see picture. Breaking out here ASAP!

Sidhe Robert

Jul 2024

via Google

Great compassionate care from the staff.I recommend

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Government Inspection History

7 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 5, 2026Fire Safety StandardHealth Standard18 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2026

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

Apr 22, 2025Health Complaint1 citation
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Feb 3, 2025Fire Safety StandardHealth Standard15 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

May 16, 2024Health Complaint1 citation
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

Mar 1, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024

Oct 20, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

Oct 19, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Queen Anne Healthcare offer?

Queen Anne Healthcare offers Skilled Nursing / Long Term Care.

Where is Queen Anne Healthcare located?

Queen Anne Healthcare is located at 2717 Dexter Avenue North in Seattle, Washington.

What do families say about Queen Anne Healthcare?

Queen Anne Healthcare is a 120-bed skilled nursing and rehabilitation center in Seattle with a special admissions arrangement tied to Harborview Medical Center's trauma program. Reviews are sharply split: many families praise the nursing, therapy, and discharge-planning teams for helping loved ones recover and return home, while a notable number of reviewers describe serious lapses in staffing, communication, and safety.

How did Queen Anne Healthcare do on recent health and safety inspections?

Queen Anne Healthcare had 7 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Queen Anne Healthcare?

Submit the Request Information form on this page to connect with Queen Anne Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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