MyLivingChoice

Quail Ridge

797 Hospital Way

4.8(23 ratings)· Pocatello average: 4.7

Quail Ridge, photo 11 / 6

Quick Facts

Transportation
Free rides to doctor and dentist visits
Recognition
Named 2025 U.S. News best senior living community
Pets
Dogs and cats welcomed alongside residents' families

What Families Think

Reviewers overwhelmingly describe Quail Ridge as a warm, family-like community where staff go out of their way for residents, food is good, and the building stays clean and safe. One detailed negative review raises concerns about undercooked food, a specific staff member's treatment of residents, and management's response to complaints, including mention of state investigations.

The Good

  • Staff repeatedly described as caring and attentive
  • Clean, welcoming, well-maintained facility
  • Meals frequently praised as delicious
  • Frequent activities and outings for residents
  • Free transportation to medical appointments
  • Staff support families through hospitalizations and end-of-life care

The Bad

  • One detailed report of undercooked food and poor service
  • One report of a med tech mistreating residents, unresolved by management
  • One report of state investigations into the community

AI-generated from reviews and community data.

Quail Ridge is a senior living community in Pocatello, Idaho offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 23 reviews.

About Quail Ridge

Quail Ridge is an assisted living community in Pocatello, Idaho, offering a resort-style experience for seniors who wish to maintain an active lifestyle while receiving support with daily activities. Care plans are tailored to each resident's individual needs, with associates providing personalized attention aligned with residents' interests.

The community was recognized as a 2025 U.S. News & World Report best senior living community, with ratings based on factors including community and activities, food and dining, caregiving and management, and staffing. Quail Ridge has also received a 5-Star Safety Rating for prioritizing health safety and visitor management through advanced screening technology.

Residents benefit from the small, hometown feel of Pocatello while enjoying proximity to a revitalized downtown. Lifestyle Services staff plan frequent outings for residents to explore local attractions, including art galleries, dinner theaters, and a symphony. The community emphasizes dignity and class in its service approach, valuing the unique qualities each resident brings.

Types of Care at Quail Ridge

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Quail Ridge

4.8overall · 23 ratings combined

4.8★ on Google (23)

Brandee Hewatt

Jan 2026

via Google

Deciding to place a loved one in assisted living is one of the hardest decision a family can make, and choosing Quail Ridge has given my family complete peace of mind. My loved one has been living there for the past year, and I truly can't say enough good things about this community. The environment is safe, welcoming and well maintained.<br><br>The staff is genuinely caring, attentive and respectful. They truly treat residents like family. Quail Ridge offers a variety of activities that keep residents engaged, active and socially connected. It has been wonderful to see my loved one form friendships and enjoy meaningful social interactions.<br><br>Most importantly, Quail Ridge feels like home for it's residents, a warm and supportive place where they are cared for with compassion and dignity. I would highly recommend Quail Ridge to any family facing this difficult decision.

Michele Hayden

Jan 2026

via Google

Quail Ridge receives a five star rating on many levels. My Dad has flourished at this facility. The staff that oversees the day to day happenings are beautiful people with incredibly loving hearts. They care deeply for the residents and their families. The structure at this facility is very good. The meals they serve, the schedule the meals are served on, and the social interaction that meal time creates has blessed my Dad. He has gotten to know the other residents and developed great friendships with the residents and the staff. The activities that have been planned and carried out are meaningful and add variety to living at Quail Ridge.<br>The observation that I have made as my Dad has become a resident at Quail Ridge is: They have done an excellent job of assisting with his basic needs. Because those needs are being met, it is possible for his energies and stamina to then be used in many meaningful ways. This brings joy that he hasn't had energy or the ability to have.<br>I have been very grateful that there are eyes on my Dad, and that he can have his individual space as well. Thank You Quail Ridge!

Bill Vasas

Jan 2026

via Google

I can't even begin to describe how grateful we are for the people at quail ridge. The staff is amazing. They take such good care of my parents and make them feel welcome and at home they made the transition of moving in an absolute ease. My parents feel so welcome and so at home right now. They have many activities for the people that live there. A nurses are amazing. They take good. Such good care and love on all of the the people that live there. This is an amazing place and I would not hesitate to recommend them for anyone.

Craig Barnes

Jan 2026

via Google

The staff at Quail Ridge have become so much more than people doing their job very well. They are family.<br>From the time they walked us through of a tour of their facility, we have known this would be the next extension of our family.<br>There is no way to capture the personalized, compassionate approach they take extend to each family they serve.

Linda Buchli

Jan 2026

via Google

All staff have always been pleasant and kind. If needs arise they are dealt with and taken care of. Food is very good and healthy for residents. Atmosphere is positive and facility is always clean, smells good and maintenance issues are addressed. It’s been a good place to have our friend call home!

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Frequently Asked Questions

What types of care does Quail Ridge offer?

Quail Ridge offers Assisted Living and Independent Living.

Where is Quail Ridge located?

Quail Ridge is located at 797 Hospital Way in Pocatello, Idaho.

What do families say about Quail Ridge?

Reviewers overwhelmingly describe Quail Ridge as a warm, family-like community where staff go out of their way for residents, food is good, and the building stays clean and safe. One detailed negative review raises concerns about undercooked food, a specific staff member's treatment of residents, and management's response to complaints, including mention of state investigations.

How can families visit Quail Ridge?

Submit the Request Information form on this page to connect with Quail Ridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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