1 / 5CMS Care Compare
Families describe Monte Vista Hills as attentive, compassionate, and effective for both short-term rehab and long-term nursing care. Reviewers consistently praise the CNAs, nurses, therapists, and support staff, and several mention successful, fast recoveries after rehab stays. No negative reviews were found in the available feedback.
AI-generated from reviews and community data.
Monte Vista Hills Healthcare Center is a senior living community in Pocatello, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 125 reviews.
Monte Vista Hills Health Care Center is a nursing home in Pocatello, Idaho, offering short-term rehabilitation and long-term care. The facility provides 24-hour nursing care under the direction of in-house physicians, combining evidence-based and hands-on therapeutic approaches tailored to individual residents' needs.
The center delivers both short and long-term rehabilitation services designed to help residents regain strength and mobility. Staff work collaboratively with residents, families, and healthcare providers to create comprehensive care and treatment plans that support residents' goals and well-being.
Monte Vista Hills offers a wide variety of activities throughout the month, with a monthly activity calendar filled with options designed to keep residents active and engaged. The facility emphasizes maintaining comfort and safety while delivering therapeutic care to support residents in living to their fullest potential.
The quality of care provided at Monte Vista Hills Health Care Center has earned the facility a 5-star overall rating from Medicare.gov.
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Help Me Choose4.6overall · 125 ratings combined
4.6★ on Google (125)
David Rizor
Jun 2026
My dad was recently in rehab at Monte Vista. We were quite pleased with the staff. My dad received excellent nursing care, nutritious food, and excellent therapy from physical, occupational, and speech therapists. So much so that he was able to return home in about two weeks. Not everyone will respond so quickly, but our family was very grateful for his quick turnaround.
Sin
Feb 2026
This nursing home definitely deserves five stars. The CNAs are incredible — always kind, patient, and very attentive, making sure my daily needs are met with real care and respect. The nurses are just as wonderful, double-checking my medications, answering questions, and always taking time to make sure I’m comfortable. The kitchen and dining staff are amazing too: the food is great, the portions are good, and they make sure you have everything you need at every meal. The activities team is awesome, organizing fun and engaging events that keep everyone active and happy. Social services are fantastic as well — they’re supportive, responsive, and go out of their way to help with any personal needs or family coordination. The doctor’s team and medical staff go the extra mile, even helping with things that are hard for me to do myself, like trimming my toenails, which meant a lot. I also really appreciate the billing office and administration; they are friendly, helpful, and make the paperwork and insurance side of things so much easier. Overall, every department here works together and it truly shows in the care you receive. I highly recommend this place.
Kelsey Romrell
Jan 2026
Our family is incredibly grateful for the care my grandmother has received at this facility. She is currently here long-term, and throughout her stay the staff has consistently shown compassion, patience, and genuine kindness. The nurses, aides, and support staff treat residents with dignity and respect, and it truly shows in the way they interact with them every day. They take the time to listen, communicate clearly with family members, and make sure our loved ones feel safe and cared for. The facility is clean, well-maintained, and welcoming, and it gives us peace of mind knowing my grandmother is in good hands. We appreciate the hard work and dedication of everyone here and would confidently recommend this facility to other families looking for long-term care for their loved ones.
Dalan Romrell
Jan 2026
Monte Vista Hills Health Care Center has been an absolute blessing for our family. From the moment we walked in, we felt genuine care, compassion, and professionalism from the entire staff. They treat residents with dignity, patience, and kindness, and it’s clear they truly care about the people they serve—not just as residents, but as family. The facility is clean, welcoming, and well-maintained, and communication with staff has always been reassuring and transparent. Knowing our loved one is safe, supported, and treated with respect gives us so much peace of mind. We are incredibly grateful for everything Monte Vista Hills does and highly recommend them to anyone looking for quality, compassionate care.
Sherie Ramos
Dec 2025
When I first arrived , I was scared but after a little time , the nurses and cna's made me feel welcomed. I had the best roommate, her name was Sandra. Feisty, but also a funny Lady. Couldn't ask for a better roommate. The ortho and the physical therapy staff made you feel comfortable and never overworked you (hahaha)love them all. For the entire staff , all the way down to the shower lady Debbie , you all have a very Merry Christmas and a Happy New Year!
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 30, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2019
Address subsistence needs for staff and patients.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2019
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2019
Establish emergency prep training and testing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2019
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Establish procedures for tracking staff and patients during an emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2018
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2018
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 6, 2018
Provide a means of sharing information on occupancy/needs.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 6, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Monte Vista Hills Healthcare Center offers Skilled Nursing / Long Term Care.
Monte Vista Hills Healthcare Center is located at 1071 Renee Avenue in Pocatello, Idaho.
Families describe Monte Vista Hills as attentive, compassionate, and effective for both short-term rehab and long-term nursing care. Reviewers consistently praise the CNAs, nurses, therapists, and support staff, and several mention successful, fast recoveries after rehab stays. No negative reviews were found in the available feedback.
Monte Vista Hills Healthcare Center had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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